Hotel Plaza Athenee  

Gentilezza di tutto lo staff, compreso concierge

La posizione e ideale, in centro ma un po' defilata e dunque molto tranquillo. Le camere ampie per lo standard nuyorkese e il consierge gentile e preparato. Bagni in marmo con prodotti di ottima qualita'.

Mi sono vista addebitare sul conto 6 dollari per aver lasciato al consierge due pacchetti da portare in camera! Mia sorella che ha dato una visa a garanzia (con limite a 5000 euro) hanno bloccato l'intero importo della camera più 300 dollari al giorno per eventuali extra: il tutto senza avvertire ! e dunque lei si e' trovata completamente scoperta su quella carta! Quando se ne e' accorta il personale si e' scusato in tutti I modi, anche inviando in camera un regalo, ma questo ha creato un disagio assurdo..se l'avessero avvertita lei avrebbe usato un'ltra carta..e comunque bloccare l'importo della camera va bene, ma aggiungerci 300 doll al giorno l'ho trovato veramente assurdo. Non so se ci ritornero' ancora.

Very small rooms

Proximity to shopping. Bar staff cordial and would do anything to please you.

The guy at the reception was a bit like mr. Know it all and very rude. Staff would have been excellent but this guy brought the assessment down. Concierge excellent.

The staff was most friendly and helpful. A complimentary upgrade was most appreciated and will bring us back again. Thank you!!

The availability of a car for a ten block radius. Excellent concierges. Also, a car was sent to pick up my son (room 1604) in Brooklyn late at night when there were no taxis available. Well done and will remember this.

Small bathroom and little space for clothes (room 1208).

The hotel is comfortably luxurious and quiet. The staff makes a guest feel that the attention is sincere and natural.

The breakfast staff

staff

It was my first visit with my family of 4. Not knowing NY I was confused about where to stay but decided to play it safe because we know Plaza Athenee from Paris. What we liked most about the hotel is its location, which turned out perfect and it's cosy, quiet, sophisticated and familiar atmosphere. Between Madison Avenue and Park Avenue, it was at the foot of the designer shops and a 5 minute walk to the busy 5th Avenue shopping area. I have to praise the concierge who was extremely helpful with their information.

There is very little to comment about what I didn't like however, I have some suggestions. The hotel rooms need renovating, the bathroom especially could be more up-to-date. The area near the business corner in the lobby was often messy looking because of the left luggage area. It didn't suit the elegance of the lobby.

Feels like home and has fastest room service on the planet

Virtually everything

No in-room coffee maker. No ice machine.

Great location, 3 min to central park and shopping area)) Really comfortable hotel, small and luxury.

Rooms are quite small, but good enought for a short trip, air condition is really noisy. Hotel mistakenly charged a sum of 600$ during the night, but then return in cash...

Great location but. The attention to guests is a bit relaxed. Needs to kick it up a notch

Shower doors alloww water to leak onto bathroom floor ipon opening. Had to ask several times for new bath mats but they only brought them on 3rd request. Chambermaids not doing a thorough job.

good location, value for money

otelin temizligi ve tum servisler mukemmel. bır daha gıtsem yine orda kalırım. konumu herseyı cok ıyıydı.

Месторасположения отеля хорошее. Персонал вроде отзывчивый, с плюсов больше сказать нечего.

Отель не стоит своих денег, одну звезду надо у них убирать смело. Номера маленькие, потолки низкие, отель затасканный но чистый. Кондиционер шумел в номере очень сильно и мешало спать. Если подитожить то просто он не стоит денег которых запрашивает отель, он должен стоить где-то на 40-50% дешевле. Не советую никому к сожалению.

Hotel excepcional, muito receptivos e o concierge "ANTONY" é muito simpatico e fala inglês e português. Otima localização e bons serviços. Recomendo!

Расположение

Соотношение цены и качества. Мы заехали в первый деНь в номер, где не работал туалет!!!!! И плохо работал душ, потом к нам пришли и починили душ, но слив продолжал плохо работать, а из за неисправности туалета нам предложили другой номер, но нельзя сказать, что персонал очень старался нам помочь и был заинтересован в нас как клиентах. За чайник платили 10$ каждый день, за посуду тоже надо было платить. Не советуем

todo

nada

Da localização.

Janelas do quarto davam para os fundos.

malebny mensi luxusni hotel, prijemny design, atmosfera, prijemny a mily personal, nabizel odpocinek a klid za rohem rusneho velkomesta vse fungovalo, clovek se citil jako doma

ne

A limpeza do quarto foi muito deficiente. Faltava toalhas, sabonetes, tapete .

Понравилось только месторасположение.

Предполагается, что это пятизвездочный отель, но номер у нас был обшарпанный, старый, как в московском трехзвездочном отеле. Завтрак дико дорогой, выходило до 100$ на двоих. Интернет не работал в номере, буквально каждый вечер приходил техник и через свой логин запускал в инет. Цена совершенно не соответсвует качеству. Поэтому на четвертый день мы переехали в другую пятизвездочную гостиницу, где цена соответсвовала качеству.

O fato de o ar condicionado ser desligado de madrugada (por volta das 02:00) mantendo-se apenas a ventilação. A religação da refrigeração voltava a funcionar somente às 06:00