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Newest reviews for Plaza Ocean Club Hotel

  • Dixie
      United States of America
    August 24, 2014

    Location

    slow elevators, parking

    7.1

  • Anonymous
      United States of America
    August 22, 2014

    The breakfast buffet.

    7.9

  • Ashley
      United States of America
    August 10, 2014

    The pool area was kept clean and it was never overly crowded. The beds were fairly comfortable.

    The room wasn't as big or nice looking as I thought it would be and the bathroom and kitchen area weren't the nicest. The free Wi-Fi wasn't fast enough to actually use. Also, if you're booking a partial ocean view room you may want to ask for one on the pool side otherwise you'll be looking out over the parking lot.

    5.8

  • Cheryl
      United States of America
    August 7, 2014

    Very friendly, accommodating staff. Have small dog so it was great. Nice king standard room. Had everything we needed for a night.

    No room service

    10

  • Michael
      United States of America
    August 4, 2014

    Nothing

    Worse hotel ever elevators were broken had to climb to the 7 th floor 3 mths after back surgery the lower floors were full of bugs n met someone that would rather climb the stairs then have thier kids have roaches climbing all over them the mattress on the beds should of been thrown out I ended sleeping on a couch at friends room at the ocean walk resort don't stay at ocean club !!!!!!!

    2.9

  • Kevin
      United Kingdom
    August 3, 2014

    Beside the beach

    Bed not made and towels looked like thrown in bathroom. One lift working... Had to walk down 4 floors with luggage after waiting 20 mins for lift when checking out. Wifi too slow to view anything. Rubbish in stairways over the 3 days and not cleaned.

    2.9

  • Kelly
      United States of America
    August 1, 2014

    ease of check in. staff was pleasant

    7.5

  • Nikki
      United States of America
    July 29, 2014

    -Good location -Nice pool area

    -Pet friendly so my entire floor smelled like animals -My room had a strong mildew smell -Only 2 elevators for the entire hotel and 1 was broken, therefore it was wait 15 minutes or walk 10 flights of stairs each time I left/returned. -During my last day I was trying to take a nap and 4 different people tried to barge into my room without knocking, they thought I was checked out already but I wasn't leaving until the morning. -There was only 1 waitress in the restaurant so the service was very slow.

    5.4

  • Daniel
      United States of America
    July 29, 2014

    THE LOCATION, THE PLACE WAS CLEAN, THE SHOWER ACTUALLY HAD HOT WATER

    THE ELEVATOR DID NOT WORK, HAD TO PARK A BLOCK AWAY ACROSS THE BUSY STREET.

    7.5

  • James
      United States of America
    July 29, 2014

    Rooms had a great view of ocean, very close to the boardwalk, restaurant and bar were nice, pool was nice.

    There was only 2 elevators for the entire hotel and one was not working for the entire 7 days of our stay, we waited as long as 20 minutes just to be able to get to up and down the elevator. This was absolutely ridiculous that a hotel of this size was unable to have this fixed in a reasonable amount of time. Parking was just as bad for this hotel, we had to drive around for 15 minutes looking for somewhere to park and when I called to talk to the guy at the front desk he had an attitude.

    7.9

  • Brenda
      United States of America
    July 13, 2014

    The room was spacious beds were clean and comfortable.

    Cable stayed out most the trip..it was hard to find parking unless u wanted to park down the street and they need more elevators.

    6.7

  • Anonymous
      United States of America
    July 12, 2014

    Beach

    There's not enough room to name it all!!! Awful- except Brenda in housekeeping; very helpful & kind.

    3.8

  • Priscilla
      United States of America
    July 11, 2014

    Location for beach access

    Age of hotel. could tell in bathrooms and kitchenette area

    6.7

  • Anonymous
      Russia
    July 10, 2014

    nothing

    5

  • Sarah
      United States of America
    July 8, 2014

    Location Pool Parking Staff In room coffee Hair dryer

    Slow elevators Few carts for transporting luggage Dated decor Poor air conditioning in hallways

    8.8

  • Alejandro
      United States of America
    July 6, 2014

    Location, partial ocean view, pool area is nice

    Hotel needs to fix balconies, improve appearance (room doors, elevators, bathrooms), microwave was rusty, no premium channels

    6.7

  • Clarence
      United States of America
    July 6, 2014

    The staff and location were both great. and the room was nice. We called staff for a problem with the tub and maintance was there in 5 mins.

    Parking was terrible. no water pressure in bathroom. the elevators were very slow in the mornings around 9:00 0r 10:00 you may wait for 15 mins to get the elevator. They need separate elevators for the staff and cleanimng people

    7.1

  • Anonymous
      United States of America
    July 6, 2014

    Location and staff was excellent.

    Needs to be updated. The hotel looked dirty even though it wasn't.

    7.5

  • Denney
      United States of America
    July 4, 2014

    Like the location close to the boardwalk

    There was a church group of teenagers at the location on every floor. They were rude and loud. Even one of their adult chaperones were rude. Large parties of this nature are not good for business. I would have expected better from a church group also would have expected hotel to put a stop to their rampage around the hotel for the sake of the other guests

    7.9

  • Maurice
      United States of America
    July 3, 2014

    Location.

    Hot lobby, hallways, elevators and stairways. two small elevators not enough for a hotel of this size. housekeeping would not change the sheets until your stay was over. staff unfriendly. air condition units too loud bathroom sink water flow had little pressure decks overlooking ocean very uncomfortable due to size and the fact that the next room's ac unit was blowing HOT air on you.

    5.4

  • Karen
      United States of America
    July 2, 2014

    Room was very clean Staff was always nice and hard working. They seem to have several people working. Great view of the pier and fireworks. On site restaurant was good. Waiter was nice and on top of things. Not a drinker but the bar was nice as it had a walk up window and big drink menu explaining what was in the drinks...

    They only have two elevators for entire building including staff. Parking for us was across the street.

    9.2

  • Jeremias
      United States of America
    July 1, 2014

    1) location 2) view from window

    1) elevators to slow 2) need ice machines on all floors 3) room was dirty 4) water in pool was dirty 5) lobby had a bad odor

    4.6

  • Andrew
      United States of America
    July 1, 2014

    The beds were great,

    There was a lot of things that we troublesome on our stay. One was they messed up our reservation and had us checking in a month early. second at the front desk they didn't know I had pay for one night stay at the time of confirmation. Third we had asked for early check in but we we got there it was first come first serve on the rooms. One other big one was the elevators. They only had two small ones for 11 floors and both the guest and all of the hotel staff and housekeeping managers and engineers we using the guest elevators. We had to wait forever (about ten minutes) to get one because they stopped on every floor. One other thing to was there was a lot of times that people couldn't get on the elevators because there was to many people that needed them. On check out they screwed up the billing. And overcharged me on the taxes. It took about ten minutes to get this fixed because there was only one front desk person and he ha to answer phone calls at the same They charge for parking but it is just a open parking area. There isn't someone watching it the whole time. Plus it is by 3 different night clubs. I also was charge a diffen't rate for the hotel fee than the 8 dollars that book it said it would be. Lastly the TV was old and out of date. The service was poor.

    3.8

  • Anonymous
      United States of America
    July 1, 2014

    This is not a four star hotel like they claimed. It was disgusting and needs to be totally renovated. Do jot stay here!

    4.2

  • Jodi
      United States of America
    July 1, 2014

    Rooms were nice and you could walk to everything.

    The day of check-in the hotel had a staffing problem. It took a really long time to get registered. I booked two rooms and only one was ready, Finally! Also, would prefer the buffet breakfast be included. It was $8.99 and was nothing special. However, that was probably a fair price compared to other hotels in area.

    7.1

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