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Newest reviews for Pointe Hilton Squaw Peak Resort

  • Elisabeth
      United States of America
    September 4, 2014

    Clean; very well trained staff knowledgeable and attentive; good location; very nice suite; good cosmetics and refreshments in room; Frigidaire in suite; well maintained pools; beautiful grounds; good parking; spa staff and ambiance.

    Confusing days and hours of operating for the shops and smaller restaurants. Suite's living room furniture (couch and chair) could use some cleaning.

    10

  • Kristine
      United States of America
    August 12, 2014

    We loved the waterfall pool. Most of the staff was very friendly and helpful.

    The pool waiters would walk by and not look at you or ask you if you wanted anything. One of the bartenders was not a pleasant person.

    6.3

  • Raymond
      United States of America
    August 7, 2014

    Comfort and plenty of options and choices in area surrounding location.

    Rooms did not have microwaves for purpose of reheating leftovers...

    10

  • Anonymous
      United States of America
    July 23, 2014

    Room was nice.

    Bar service at the pool was non existent. Dining facilities were terrible, had to leave property for dinner.

    7.5

  • Alina
      United States of America
    July 1, 2014

    The pools were great and the bed was comfy. Casita was a nice size for the 5 of us.

    By the time Saturday came around everywhere was full of drinking adults and there was not any room for our children to swim. Not family friendly.

    5

  • Dolores
      United States of America
    June 24, 2014

    We likes the comfort of the room

    We didn't like that the cabana bars closed so early and that there were always used food trays in the walkways outside room doors

    6.7

  • Loriann
      United States of America
    June 17, 2014

    Manny was terrific all staff we talked to or came in contact with at pool were fantastic. Thank you for making our stay for Father's Day amazing. We will be back. :D The Kiebert and Payne family

    9.2

  • Derek
      United States of America
    June 10, 2014

    Room size, and pool facilities were great

    Aging rooms and facilities

    8.8

  • Alicia
      United States of America
    June 7, 2014

    Other than the 4 roaches we saw on our way to the pool( in the evening) our stay was good. Did not care for the roaches.

    6.3

  • Anonymous
      United States of America
    May 27, 2014

    location

    noise from the courtyard pool

    8.8

  • Kara
      United States of America
    May 27, 2014

    Tanner the bell boy was amazing!As well as the gentleman whwho valet parked our vehicle.

    The attitude of the rest of the staff was as if we were inconveniencing them.

    4.2

  • Peter
      United States of America
    May 26, 2014

    everything was beautiful

    unfortunately the mattress was bad for our back

    9.6

  • Heather
      United States of America
    April 27, 2014

    We loved the pool right outside our Casita, if we didn't want to battle for chairs or a spot at the waterpark, we could still enjoy swimming and relaxing in the sun!

    The prices in the gift shops seemed a bit high, as did the soda machines outside. I think the staff could have been a bit friendlier to the guests, but overall it was great!

    8.3

  • Shawn
      United States of America
    April 15, 2014

    It was a great place for our 2 1/2 year old. The pools and lazy river were awesome. We stayed in a casita and really enjoyed it. The property is centrally located.

    10

  • Anonymous
      United States of America
    February 6, 2014

    Two of the staff: Manny was great! and Joe was helpful too. Appreciated the transport to the recreation area. Comfortable bed, room with windows to both sides of bldg.

    Didn't care for the on-site restaurant: limited choices, overly large room with few tables, across entrance & parking lot = not easy access. Staff at the pool/mini golf/etc. didn't tell us all that was available there & how we could make use of the area.

    8.3

  • Anonymous
      United States of America
    December 12, 2013

    Nice facility, comfortable bed, grounds were nicely landscaped. Rico's was excellent lunch option, waitstaff very accommodating and friendly.

    Minimal towels and glasses in the room. When calling front desk it was a long wait to get response. Also when trying to use the zip check out, after 2 attempts with no answer I had to use the Guest Hotline and they connected me to front desk to check out.

    7.5

  • Elida
      United States of America
    December 3, 2013

    The location was very close to freeways

    That even being Hilton Honors member we got charged for internet and it only worked in the front room in the bedroom (sleeping area } it was not working When i went to ask the front desk answer was that is how it is

    9.2

  • Anonymous
      United States of America
    October 15, 2013

    The pools and the River Ranch are amazing!

    The food prices and the extra charges.

    9.6

  • Anonymous
      United States of America
    October 8, 2013

    The waterpark

    That the hole in the wall was closed

    7.5

  • David
      United States of America
    September 5, 2013

    Nothing

    The room was really tiny and waterpark was really small and no lifeguards on the lazy river and kids just running wild through the waterpark . It was also right down the street from the ghetto of phx

    2.9

  • Anonymous
      United States of America
    September 5, 2013

    Very good design and location the room is nice,

    Price on the gift shop is too expensive and no complementary drink water

    8.8

  • Anonymous
      United States of America
    August 27, 2013

    The smell in the room

    4.2

  • Lars
      Denmark
    July 29, 2013

    that you dont require people in the pool to take a bath before entering the pool.

    6.7

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