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Newest reviews for Pointe Plaza Hotel

  • Matthew
      United States of America
    September 9, 2014

    Location Value for money Cleanliness Responsive and accommodating Staff Free Wifi Ambiance of the room High ceiling which makes the room bigger

    Limited Parking No Fridge and Microwave in the room

    9.2

  • Anonymous
      United States of America
    September 7, 2014

    Hotel was in a safe area that was easily accessible by bus. Hotel employees were very helpful.

    10

  • Meir
      Israel
    August 30, 2014

    We got good experince. Close to brooklyn bridge.

    The streets around dirty and it not close to the subway.

    9.6

  • Anonymous
      Hungary
    August 27, 2014

    breakfast room is awful with silver plastic furniture and glass lights

    5.4

  • Samantha
      United States of America
    August 26, 2014

    Very large and comfortable room, staff was attentive to our needs, hotel is in a decent area with several subway stops within walking distance.

    Many issues getting our executive suite set up for 5 people, had to contact lobby several times for various problems (though they eventually fixed every issue)

    8.3

  • Joann
      United States of America
    August 25, 2014

    I like the friendliness of staff!

    7.9

  • Anthony
      United Kingdom
    August 19, 2014

    Daily shuttle bus to Times Sq was useful as there are no subway stations nearby. Hotel is in a safe area. Desk staff friendly. Kitchen area could be very useful for self-caterers.

    Bit of trek to return from nearest subway but area is quite pleasant so no real hardship.

    7.5

  • Adriana
      United States of America
    August 12, 2014

    Big rooms, kitchen and living area and staff was very nice and knowledgeable

    Subway not close, no dishes

    10

  • Anonymous
      Italy
    August 9, 2014

    Comfortable beds. Most staff at the reception was very helpful and gave us good directions and suggestions (especially the young girl). Free washing machines are usually available (unfortunately there was a problem during our stay, and we could not use this service). Do not expect a very good breakfast, but it is fair for the hotel price (definitively below the NY average). They offer a free shuttle at 9:30 AM for Times Square every morning. Metro station is 10-15 minutes walking.

    Not very satisfied about the cleaning. We used to leave open window, but when we came back in the evening it happened to find closed window (and once also conditioning switched off), and in this situation it was possible to smell a slight, but disturbing, odour from the moquette. Further, the last day we noticed a plastic bottle (which did not belong to us, so surely was from previous guests) on the side of one bed. So, how often they clean the moquette ???

    6.7

  • Roxanne
      United States of America
    July 29, 2014

    The service especially. The people working the front desk were very helpful and considerate. I truly enjoyed my stay.

    There isn't anything I did not like. I'm used to staying in larger hotels with a lounge/bar for a night cap however it wasn't anything that I missed and would stay again.

    8.8

  • Oscar
      United Arab Emirates
    July 27, 2014

    separate living and bed room (executive suite) supermarket nearby free shuttle bus to time square (oneway) Quiet neighborhood kitchen

    with a full kitchen i expected a full set of supplies eg. pans, plates, silverware, cups, etc. Paper plates, plastic knives, forks, spoons and 2 pans were delivered upon request. (had to call 3 times) plastic knives, forks and spoons and plates makes things feel cheap for the price paid.

    6.7

  • Ping
      Canada
    July 24, 2014

    location,breakfast, staff

    The bed is too soft& narrow

    7.9

  • Linda
      United States of America
    July 14, 2014

    Staff was great , the rooms were awesome, and the beds were so comfortable.

    The breakfeast could have been better, and the TV Chanel selection could have been more.

    9.2

  • Shai
      Israel
    July 5, 2014

    Good value for money, nice and clean, very friendly staff, ready to assist on every request

    a little far from the subway station, especially on a hot summer day

    7.5

  • Charles
      Canada
    July 5, 2014

    We liked the warm, friendly service, clean rooms and the great location, close to downtown with a free shuttle. The rates were very reasonable and well below norm in New York. We will definitely stay here again.

    10

  • Lucy
      United States of America
    July 1, 2014

    Being in the middle of the Hasidic neighborhood was fascinating.

    The continental breakfast was not great. We had to wait for the coffee to be brewed. On Sunday the location of the breakfast was changed and there was hardly any food.

    6.3

  • Therese
      Sweden
    June 29, 2014

    The beds were comfortable. The staff was very helpful and friendly. Clean rooms.

    The breakfast. Could have more variety ( yoghurt, sandwich meat). The executive suite was very small for four people.

    5.8

  • Jaimie
      United States of America
    June 29, 2014

    Neighborhood, nearness to Brooklyn Heights and Flushing subway station Very nice staff Comfy beds

    Unstable wifi connection Poor breakfast options (too many carbs...needs some yogurt or something)

    9.6

  • Rita
      United States of America
    June 26, 2014

    Clean, good location.

    Everything was fine.

    7.9

  • Edward
      United States of America
    June 24, 2014

    location staff nice room

    no coffee machine in room

    8.8

  • John
      United Kingdom
    June 23, 2014

    Reception staff were all excellent and helpful.

    7.9

  • John
      United States of America
    June 22, 2014

    The Staff was super helfpful and friendly. Went out of their way to make sure we were comfortable and all our needs were met.

    8.3

  • Anonymous
      United Kingdom
    June 22, 2014

    Staff were helpful and welcoming. Huge rpom woth kitchenette.

    9.6

  • Anonymous
      United States of America
    June 15, 2014

    The staff's customer service was outstanding. They were friendly, helpful and responsive to requests.

    There was no place close by to eat.

    9.2

  • Anonymous
      United Kingdom
    June 14, 2014

    Staff were friendly and helpful. Bed was very comfortable

    Location is poor. 30min walk to decent bars/restaurants in Williamsburg. 10-15min walk to nearest subway. In a very Hasidic Jewish area. Expensive for what you get relative to other comparable cities (though sadly not to New York). Breakfast is basic.

    6.3

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