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2 Franklin Avenue, Brooklyn, NY 11211 – Show map
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248 verified reviews
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Pointe Plaza Hotel's staff speaks: Russian, Hebrew, English
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Free! WiFi is available in all areas and is free of charge.
Public parking is available on site (reservation is needed) and charges may apply.
Vending Machine (drinks), Vending Machine (snacks), Shuttle Service (free), 24-Hour Front Desk, Express Check-in/Check-out, Baggage Storage, Concierge Service, Laundry, Daily Housekeeping, Meeting/Banquet Facilities, Business Center, Fax/Photocopying
Newspapers, Safe, Non-smoking Rooms, Facilities for Disabled Guests, Family Rooms, Elevator, Heating, Hypoallergenic room available, All Spaces Non-Smoking (public and private), Designated Smoking Area
Russian, Hebrew, English
From 3:00 PM
Until 12:00 PM
Cancellation and prepayment policies vary according to room type. Please enter the dates of your stay and check what conditions apply to your preferred room.
Children and Extra Beds
All children are welcome.
Free! Up to two children under 5 years stay free of charge when using existing beds.
One older child or adult is charged USD 25 per person per night in an extra bed.
Free! Up to two children under 3 years stay free of charge in a crib.
The maximum number of extra beds/cribs in a room is 1.
Any type of extra bed or crib is upon request and needs to be confirmed by management.
Additional fees are not calculated automatically in the total cost and will have to be paid for separately during your stay.
Pets are not allowed.
Cards accepted at this property
Hover over the credit cards for more info.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Based on 248 reviews
Value for money
Show reviews from:
The Henry Norman Hotel is in Brooklyn. Free Wi-Fi access is available. Each room here includes a TV, air conditioning and an iPod dock.
Score from 58 reviews Wonderful
This Brooklyn, New York hotel is less than a half hour from Manhattan. It is located 7 miles from LaGuardia Airport and 15 miles from JFK Airport.
Score from 813 reviews Good
This Long Island City hotel offers free Wi-Fi and rooms with a flat-screen TV with cable channels. The 39th Avenue train station is a 3 minute walk away.
Score from 621 reviews Very good
This Manhattan hotel is located near Herald Square, just a 5-minute walk from Macy’s and the Empire State Building. The hotel features concierge services and rooms with a flat-screen cable TV.
Score from 730 reviews Very good
Location Value for money Cleanliness Responsive and accommodating Staff Free Wifi Ambiance of the room High ceiling which makes the room bigger
Limited Parking No Fridge and Microwave in the room
Hotel was in a safe area that was easily accessible by bus. Hotel employees were very helpful.
We got good experince. Close to brooklyn bridge.
The streets around dirty and it not close to the subway.
I liked some of the hotel staff as they were courteous and assisted me with the needs I had in my room and answered questions about transportation.
The hotel's free shuttle only ran once a day to only one spot. Kitchen supplies had to be requested. (if you have a kitchen you should have at least coffee and a kettle) no complimentary coffee, no cups etc. got a few pots and pans and paper plates, plastic forks. Fridge freezes everything. The freezer was frozen over with ice. Your bathroom has no place to put your toiletries. That boggles the mind-- no counter one has to place their stuff on the floor on a towel. You have no cable for television viewing in 2014!! Your breakfast location leaves much to be desired and the choices, bad. Most importantly you do not have an accessible entrance for the elderly or handicap. Our driver asked upon our arrival and your man said, no to his question of handicap access, the following day I saw someone come in through the side door and I assumed that must be the ramp access in the ally way. He was in a wheelchair. But if your attendant does not know the answer, then he needs training. I was a party of three adults one of whom was 86 years old with a walker. The bathroom almost did her in. What were they thinking when they installed that high tub?
breakfast room is awful with silver plastic furniture and glass lights
Very large and comfortable room, staff was attentive to our needs, hotel is in a decent area with several subway stops within walking distance.
Many issues getting our executive suite set up for 5 people, had to contact lobby several times for various problems (though they eventually fixed every issue)
I like the friendliness of staff!
Perhaps the most reasonably priced hotel one can get in New York that is clean and in a neighborhood that felt safe (at least to me.) I thought that the staff were very helpful. The hotel seemed very clean and well-kept. A free shuttle that takes guests to Manhattan (Times Square) in the morning comes with your stay. You're on your own for getting back to the hotel in the evening, however.
I felt just a little uncomfortable one evening making my transfer from the subway to the bus at Nostrand and Fulton. (I suspect that some guests just take cabs home.) Late at night, probably catching either the B62 or the B57 in downtown Brooklyn makes a little more sense, although it certainly takes longer. Overall, it took about 40 minutes to transit between Manhattan and the Pointe Plaza hotel by subway and bus. The wi-fi seemed a little slow to me, but I got by.
Daily shuttle bus to Times Sq was useful as there are no subway stations nearby. Hotel is in a safe area. Desk staff friendly. Kitchen area could be very useful for self-caterers.
Bit of trek to return from nearest subway but area is quite pleasant so no real hardship.
Big rooms, kitchen and living area and staff was very nice and knowledgeable
Subway not close, no dishes
Comfortable beds. Most staff at the reception was very helpful and gave us good directions and suggestions (especially the young girl). Free washing machines are usually available (unfortunately there was a problem during our stay, and we could not use this service). Do not expect a very good breakfast, but it is fair for the hotel price (definitively below the NY average). They offer a free shuttle at 9:30 AM for Times Square every morning. Metro station is 10-15 minutes walking.
Not very satisfied about the cleaning. We used to leave open window, but when we came back in the evening it happened to find closed window (and once also conditioning switched off), and in this situation it was possible to smell a slight, but disturbing, odour from the moquette. Further, the last day we noticed a plastic bottle (which did not belong to us, so surely was from previous guests) on the side of one bed. So, how often they clean the moquette ???
The service especially. The people working the front desk were very helpful and considerate. I truly enjoyed my stay.
There isn't anything I did not like. I'm used to staying in larger hotels with a lounge/bar for a night cap however it wasn't anything that I missed and would stay again.
separate living and bed room (executive suite) supermarket nearby free shuttle bus to time square (oneway) Quiet neighborhood kitchen
with a full kitchen i expected a full set of supplies eg. pans, plates, silverware, cups, etc. Paper plates, plastic knives, forks, spoons and 2 pans were delivered upon request. (had to call 3 times) plastic knives, forks and spoons and plates makes things feel cheap for the price paid.
The bed is too soft& narrow
Staff was great , the rooms were awesome, and the beds were so comfortable.
The breakfeast could have been better, and the TV Chanel selection could have been more.
Good value for money, nice and clean, very friendly staff, ready to assist on every request
a little far from the subway station, especially on a hot summer day
We liked the warm, friendly service, clean rooms and the great location, close to downtown with a free shuttle. The rates were very reasonable and well below norm in New York. We will definitely stay here again.
Being in the middle of the Hasidic neighborhood was fascinating.
The continental breakfast was not great. We had to wait for the coffee to be brewed. On Sunday the location of the breakfast was changed and there was hardly any food.
The beds were comfortable. The staff was very helpful and friendly. Clean rooms.
The breakfast. Could have more variety ( yoghurt, sandwich meat). The executive suite was very small for four people.
Neighborhood, nearness to Brooklyn Heights and Flushing subway station Very nice staff Comfy beds
Unstable wifi connection Poor breakfast options (too many carbs...needs some yogurt or something)
Clean, good location.
Everything was fine.
location staff nice room
no coffee machine in room
Reception staff were all excellent and helpful.
The Staff was super helfpful and friendly. Went out of their way to make sure we were comfortable and all our needs were met.
Staff were helpful and welcoming. Huge rpom woth kitchenette.
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