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20 Milk Street, Portland, ME 04101, United States of America – Show map
Excellent location – rated 9.6/10! (score from 119 reviews)
Rated by guests after their stay at Portland Regency Hotel & Spa.
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119 verified reviews
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Portland Regency Hotel & Spa's staff speaks: English
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Sauna, Fitness Center, Spa, Massage, Hot Tub
Food & Drink
Bar, Breakfast in the Room, Restaurant with Dining Menu
WiFi is available in all areas and is free of charge.
Private parking is available on site (reservation is not needed) and costs USD 12 per day.
Room Service, Vending Machine (drinks), Airport Shuttle (free), 24-Hour Front Desk, Baggage Storage, ATM on site, Laundry, Dry Cleaning, Shoeshine, Meeting/Banquet Facilities, Business Center, Fax/Photocopying
Newspapers, Safe, Non-smoking Rooms, Facilities for Disabled Guests, Elevator, Heating, All Spaces Non-Smoking (public and private)
From 3:00 PM
Until 12:00 PM
Cancellation and prepayment policies vary according to room type. Please enter the dates of your stay and check what conditions apply to your preferred room.
Children and Extra Beds
All children are welcome.
All children under 16 years stay free of charge when using existing beds.
All older children or adults are charged USD 20 per person per night when using existing beds.
One child under 4 years stays free of charge in a crib.
The maximum number of cribs in a room is 1.
Additional fees are not calculated automatically in the total cost and will have to be paid for separately during your stay.
Pets are not allowed.
Cards accepted at this property
Hover over the cards for more info.
Ideal Alternatives for You
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Based on 119 reviews
Value for money
Show reviews from:
In Portland, Maine's historic Old Port district, this hotel offers spacious accommodations with a kitchenette and iPod dock. Wi-Fi and transportation to Portland International Jetport are free.
Score from 158 reviews Excellent
Just a 5-minute walk from the Casco Bay Lines Ferry, this waterfront hotel offers free airport and local shuttles, an indoor heated pool and fitness center.
Score from 241 reviews Wonderful
Directly off Interstate 295 in central Portland, this hotel features an outdoor swimming pool and free Wi-Fi access. A continental breakfast is served daily.
Score from 284 reviews Good
Offering stunning views of Casco Bay and Portland, Maine's working waterfront, this hotel is just steps from attractions and activities, and features convenient services and amenities.
Score from 115 reviews Excellent
I wanted to stay here because it was in the middle of Portland. Everything was really great with many surrounding amazing restaurants and shops. I also had a really great time at the spa they were very helpful picking out what treatment I wanted and making me very comfortable and relaxed. Already looking forward to my next trip!
We loved the Spa area & hot tub...
The complimentary coffee was only until 8am so we didn't get to take advantage of that... No hair dryers in the room
-free shuttle bus to the AirPort - nice staff -big comfortable room and bathroom - charming vintage vibe -center or portland perfect to walk everywhere. -morning coffee -there's nothing not to love of this hotel.
The location is unbeatable - outside the door are the best restaurants, shops and the water. Staff was great and their restaurant is excellent.
The staff provided shuttle service free of charge to and from an area restaurant at a rival hotel during a raging snow storm. That was above what I might have expected anywhere else. The staff makes you completely comfortable. Another excellent experience!
There were no dislikes.
We have often stayed at the Portland Regency, visitng our son and his family. It has a great location and a terrific staff.
We stayed two nights near the end of our trip round the six New England states, and it was nice to be pampered for a change. A luxury hotel where we were made to feel special. Rooms were very big and comfortable and amenities good.
Breakfast wasn't included in the room rate, and we had no choice about the valet parking, although we saw the car round the corner in an open parking lot, and could easily have done it ourselves and saved $12 a night.
no coffee maker in room
Fabulous location, staff, food and spa.
Heat was very noisy during the night.
Pillows are too hard. I was unable to get online in my room.
Staff was excellent We had breakfast in the dinning room. It was excellent. Rooms were clean and comfortable. We would definitely stay at the Regency again.
There was nothing not to lik.
Location Hotel decor Staff Restaurant Armory lounge Food Drinks
The location, the staff! Historic ambience, the spa,the bar
i've stayed almost 100 times...so obviously I like it . Unfortunately, the historic element, that I value, means the unusual windows in the old Armory can't be opened.
Location, Location, Location ... Very friendly, helpful staff. Interesting architecture and good coffee in the morning.
While the bed was good, the pillows were not. We asked for soft, but continued to get pretty hard pillows.
No refrigerator in room
The location allowed for lots of walking around the Old Port. Great restaurants and little shops.
We could hear snoring from the room next door.
Location Friendliness of employees Comfort and size of our room Prompt valet service
Wi-Fi was extremely
the Regency has a warm, welcoming feeling to it. The beds were very comfortable, the bathrooms were large with glass enclosed showers which was nice having plenty of room to move around. The internet hooked up quickly unlike the last hotel we stayed in and it was quiet in our room on the 3rd floor. We stayed in 4 hotels on this vacation and Regency was our favorite.
they park your car for you, behind the hotel, and then retrieve it for you when you need it. We like just having it where we park it and not bothering someone to get it for us but it wasn't that big a deal. Just more of a small inconvenience.
Great location. Enjoyed being able to walk to the waterfront, shops and restaurants. Nice old hotel with charm nestled in a quiet area. Valet parking was very efficient.
the breakfast was totally unimpressive and pricey the only flaw we found in our stay
The location and facilities were fine and the valet parking a great help. The Armory bar was welcoming and friendly.
We were given a room with an adjoining door. Our sleep was very disturbed throughout the night by noise from the next room. A dreadful night's sleep. This room should not be given to guests in the future.
Elegant room. Very good dining experience (dinner & especially breakfast). Bed was almost too comfortable -- didn't want to get up the next morning.
Friendly and luxurious. The hotel is beautiful and has personality unlike the cookie cutter rooms in big chains motels.
Our mattress was soft and I like them hard. Obviously the next guest may love the softness.
Location and helpfulness of staff.
Wi-fi didn't work at all. Was NEVER able to get service in my room.
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