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20 Milk Street, Portland, ME 04101 – Show map
Excellent location – rated 9.5/10! (score from 92 reviews)
Rated by guests after their stay at Portland Regency Hotel & Spa.
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17 properties in Portland
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92 verified reviews
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Portland Regency Hotel & Spa's staff speaks: English
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Sauna, Fitness Center, Spa, Massage, Hot Tub
Food & Drink
Bar, Breakfast in the Room, Restaurant With Dining Menu
Free! WiFi is available in all areas and is free of charge.
Private parking is available on site (reservation is not needed) and costs USD 12 per day.
Room Service, Vending Machine (drinks), Airport Shuttle (free), 24-Hour Front Desk, Baggage Storage, ATM on site, Laundry, Dry Cleaning, Shoeshine, Meeting/Banquet Facilities, Business Center, Fax/Photocopying
Newspapers, Safe, Non-smoking Rooms, Facilities for Disabled Guests, Elevator, Heating, All Spaces Non-Smoking (public and private)
From 3:00 PM
Until 12:00 PM
Children and Extra Beds
All children are welcome.
Free! All children under 16 years stay free of charge when using existing beds.
All older children or adults are charged USD 20 per person per night when using existing beds.
Free! One child under 4 years stays free of charge in a crib.
The maximum number of cribs in a room is 1.
Pets are not allowed.
Cards accepted at this property
Hover over the credit cards for more info.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Based on 92 reviews
Value for money
Show reviews from:
Just a 5-minute walk from the Casco Bay Lines Ferry, this waterfront hotel offers free airport and local shuttles, an indoor heated pool and fitness center.
Score from 206 reviews Excellent
Featuring an indoor pool and an on-site fitness center, this Portland, Maine hotel has rooms with a flat-screen TV. Wireless internet access is provided free of charge.
Score from 48 reviews Excellent
In Portland, Maine's historic Old Port district, this hotel offers spacious accommodations with a kitchenette and iPod dock. Wi-Fi and transportation to Portland International Jetport are free.
Score from 139 reviews Excellent
Directly off Interstate 295 in central Portland, this hotel features an outdoor swimming pool and free Wi-Fi access. A continental breakfast is served daily.
Score from 263 reviews Good
The location and facilities were fine and the valet parking a great help. The Armory bar was welcoming and friendly.
We were given a room with an adjoining door. Our sleep was very disturbed throughout the night by noise from the next room. A dreadful night's sleep. This room should not be given to guests in the future.
Elegant room. Very good dining experience (dinner & especially breakfast). Bed was almost too comfortable -- didn't want to get up the next morning.
Friendly and luxurious. The hotel is beautiful and has personality unlike the cookie cutter rooms in big chains motels.
Our mattress was soft and I like them hard. Obviously the next guest may love the softness.
Location and helpfulness of staff.
Wi-fi didn't work at all. Was NEVER able to get service in my room.
The room was so spacious
No pool no option to run water for a tub just shower
Perfect location Amazing Staff Fantastic food and service at the lounge and 'garden cafe' restaurant Very comfy beds Luxurious bathroom and decor
Wi-fi was pretty weak, though at least complimentary; couldn't get my phone to hook up so had to use data A bit pricey for what we got, to be honest. Granted, it's probably the nicest hotel in that part of town, but the rate plus price of room service and other services piled up high quickly.
Staff are always consistently attentative. Fitness room is small, however it does the job! We are in fact looking to have our wedding at the hotel. The beds are amazing!
It's an expensive hotel, however it's worth the "treat" once in awhile and I believe you pay for what you get.
Just really all about great customer service. A bunch of people all working together to make a stay pleasurable.
Perfect location - rooms on the 4th floor have balconies - excellent bar in lower level
location,overall all atmosphere
A bit noisy
The location is great - in the heart of the Old Port and an easy walk to Waterfront. Small conveniences like two umbrellas in the room. Friendly staff.
Food in the restaurant was average. Expected more for this hotel.
Lovely hotel in the heart of the city. Easy access to everything. Great staff. The spa was perfect as well.
The coffee they serve is not great. And only 1/2 n 1/2 is available. Also hotels should check for squeaky doors. Our bathroom door was so loud it woke up my partner whenever I touched it.
South side street noise from bars. A bit overpriced, but consistent with others in City
No wi fi in our room.. Come on....Are you kidding?
Location, location...... Helpful with supplying us with a refrigerator.
Bathroom cleanliness needs to be taken care of.
I didn't like the AC unit in the room. It was a nit loud when it turned off and on. I'm a light sleeper and it woke me a through the night. I was in rm 216 sleeping on the left side of the bed and it was directly over my head. That was the only thing negative I can say about the hotel.otherwiswe , very nice.
Good location for walking around the harbour front.
The long wait for breakfast in the morning. Trouble in the kitchen was not communicated to us.
Staff, especially front desk, very accommodating and pleasant. Loved location and the warmth of the hotel decor.
USA Today (would much rather have local paper)
Room, bed, old-fashioned room key and coffee service; bathroom. Staff on the whole.
Valet who addressed my husband inappropriately.
Location, location, location.
No handicap visible at entry with many stone steps. Insufficient staff to assist whether lodging or baby shower guest.
Restaurant food, service and atmosphere were outstanding.
Initially the boxiness of the room was very off-putting - 2 small, above eye level windows and a low ceiling created a dark room. We were in a room at the end of the building. We realised later that the hotel was a conversion from a previous use and that all rooms suffered in the same way, but not to the same extent, as ours. Nevertheless the room was comfortable and clean and well serviced with complimentary tea or coffee & paper in the morning.
The feel of the hotel
Noise levels within the hotel at early hours of the morning
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