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20 Milk Street, Portland, ME 04101, United States of America – Show map
Excellent location – rated 9.5/10! (score from 105 reviews)
Rated by guests after their stay at Portland Regency Hotel & Spa.
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105 verified reviews
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Portland Regency Hotel & Spa's staff speaks: English
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Sauna, Fitness Center, Spa, Massage, Hot Tub
Food & Drink
Bar, Breakfast in the Room, Restaurant With Dining Menu
WiFi is available in all areas and is free of charge.
Private parking is available on site (reservation is not needed) and costs USD 12 per day.
Room Service, Vending Machine (drinks), Airport Shuttle (free), 24-Hour Front Desk, Baggage Storage, ATM on site, Laundry, Dry Cleaning, Shoeshine, Meeting/Banquet Facilities, Business Center, Fax/Photocopying
Newspapers, Safe, Non-smoking Rooms, Facilities for Disabled Guests, Elevator, Heating, All Spaces Non-Smoking (public and private)
From 3:00 PM
Until 12:00 PM
Cancellation and prepayment policies vary according to room type. Please enter the dates of your stay and check what conditions apply to your preferred room.
Children and Extra Beds
All children are welcome.
All children under 16 years stay free of charge when using existing beds.
All older children or adults are charged USD 20 per person per night when using existing beds.
One child under 4 years stays free of charge in a crib.
The maximum number of cribs in a room is 1.
Additional fees are not calculated automatically in the total cost and will have to be paid for separately during your stay.
Pets are not allowed.
Cards accepted at this property
Hover over the cards for more info.
Ideal Alternatives for You
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Based on 105 reviews
Value for money
Show reviews from:
Just a 5-minute walk from the Casco Bay Lines Ferry, this waterfront hotel offers free airport and local shuttles, an indoor heated pool and fitness center.
Score from 230 reviews Wonderful
In Portland, Maine's historic Old Port district, this hotel offers spacious accommodations with a kitchenette and iPod dock. Wi-Fi and transportation to Portland International Jetport are free.
Score from 148 reviews Excellent
Offering stunning views of Casco Bay and Portland, Maine's working waterfront, this hotel is just steps from attractions and activities, and features convenient services and amenities.
Score from 92 reviews Excellent
Featuring an indoor pool and an on-site fitness center, this Portland, Maine hotel has rooms with a flat-screen TV. Wireless internet access is provided free of charge.
Score from 78 reviews Wonderful
No refrigerator in room
The location allowed for lots of walking around the Old Port. Great restaurants and little shops.
We could hear snoring from the room next door.
Location Friendliness of employees Comfort and size of our room Prompt valet service
Wi-Fi was extremely
the Regency has a warm, welcoming feeling to it. The beds were very comfortable, the bathrooms were large with glass enclosed showers which was nice having plenty of room to move around. The internet hooked up quickly unlike the last hotel we stayed in and it was quiet in our room on the 3rd floor. We stayed in 4 hotels on this vacation and Regency was our favorite.
they park your car for you, behind the hotel, and then retrieve it for you when you need it. We like just having it where we park it and not bothering someone to get it for us but it wasn't that big a deal. Just more of a small inconvenience.
Great location. Enjoyed being able to walk to the waterfront, shops and restaurants. Nice old hotel with charm nestled in a quiet area. Valet parking was very efficient.
the breakfast was totally unimpressive and pricey the only flaw we found in our stay
The location and facilities were fine and the valet parking a great help. The Armory bar was welcoming and friendly.
We were given a room with an adjoining door. Our sleep was very disturbed throughout the night by noise from the next room. A dreadful night's sleep. This room should not be given to guests in the future.
Elegant room. Very good dining experience (dinner & especially breakfast). Bed was almost too comfortable -- didn't want to get up the next morning.
Friendly and luxurious. The hotel is beautiful and has personality unlike the cookie cutter rooms in big chains motels.
Our mattress was soft and I like them hard. Obviously the next guest may love the softness.
Location and helpfulness of staff.
Wi-fi didn't work at all. Was NEVER able to get service in my room.
I had an emergency situation requiring toiletries beyond toothpaste or aspirin. This hotel does not have any stock of these items. It took us over 45 minutes to locate a store in the area. The staff drove us there but for the money I paid for the room I felt they should have emergency items on hand as another service to their guests.
The room was so spacious
No pool no option to run water for a tub just shower
Perfect location Amazing Staff Fantastic food and service at the lounge and 'garden cafe' restaurant Very comfy beds Luxurious bathroom and decor
Wi-fi was pretty weak, though at least complimentary; couldn't get my phone to hook up so had to use data A bit pricey for what we got, to be honest. Granted, it's probably the nicest hotel in that part of town, but the rate plus price of room service and other services piled up high quickly.
Staff are always consistently attentative. Fitness room is small, however it does the job! We are in fact looking to have our wedding at the hotel. The beds are amazing!
It's an expensive hotel, however it's worth the "treat" once in awhile and I believe you pay for what you get.
Just really all about great customer service. A bunch of people all working together to make a stay pleasurable.
Perfect location - rooms on the 4th floor have balconies - excellent bar in lower level
location,overall all atmosphere
A bit noisy
The location is great - in the heart of the Old Port and an easy walk to Waterfront. Small conveniences like two umbrellas in the room. Friendly staff.
Food in the restaurant was average. Expected more for this hotel.
Lovely hotel in the heart of the city. Easy access to everything. Great staff. The spa was perfect as well.
The coffee they serve is not great. And only 1/2 n 1/2 is available. Also hotels should check for squeaky doors. Our bathroom door was so loud it woke up my partner whenever I touched it.
South side street noise from bars. A bit overpriced, but consistent with others in City
No wi fi in our room.. Come on....Are you kidding?
Location, location...... Helpful with supplying us with a refrigerator.
Bathroom cleanliness needs to be taken care of.
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