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Portola Inn & Suites Buena Park
7921 Orangethorpe Avenue, Buena Park, CA 90621 – Show map
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15 properties in Buena Park
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87 verified reviews
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Portola Inn & Suites Buena Park's staff speak: Spanish, English
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Free! WiFi is available in the hotel rooms and is free of charge.
Free! Free public parking is available on site (reservation is not needed).
Vending Machine (drinks), Vending Machine (snacks), 24-Hour Front Desk, Express Check-in/Check-out, Daily Housekeeping, Fax/Photocopying
Non-smoking Rooms, Facilities for Disabled Guests, Family Rooms, Elevator, Heating, All Spaces Non-Smoking (public and private), Air Conditioning
From 2:00 PM
Until 11:00 AM
Children and Extra Beds
All children are welcome.
Free! All children or adults stay free of charge when using existing beds.
One older child or adult is charged USD 10 per person per night in an extra bed.
Cribs are not available.
There is no capacity for extra beds in the room.
Any type of extra bed or crib is upon request and needs to be confirmed by management.
Additional fees are not calculated automatically in the total cost and will have to be paid for separately during your stay.
Pets are not allowed.
When booking more than 3 rooms, different policies and additional supplements may apply.
Cards accepted at this property
Portola Inn & Suites Buena Park accepts these cards and reserves the right to pre-authorize your card prior to arrival.
Upon check-in photo identification and credit card are required. All special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Based on 87 reviews
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You can not beat the value. The staff was very nice. Breakfast was good. Very comfortable. For what I needed the room for, it was perfect.
The bathroom could have been nicer, but I still say for the value, Portola can not be beaten!
thought breakfast might have been more selection
Very clean, reasonably priced, updated, great location, and helpful pleasant staff. Coffee, fridge, great air conditioner, and small breakfast a plus. Thank you to the staff for helpful directions!
Not much... I am used to a softer bed, thd bed was big but ridged, nice pillows though. Shower head was low?
Price was ok and the room was big
Furniture was old, bathroom door unable to close properly. Carpet was dirty and sticky.
Everything really. Room was clean, well appointed, comfortable and roomy. Everything I needed while traveling for business to be comfortable and be able to rest well for my next day after a long day of work and travel. I hope to stay here more often as I travel in this area every week!
I only got to stay for one night.
affordable maid service is excellent, attentive and quick clean room/bed beside carpet
carpet need deep cleaning noisy neighbors
I really enjoyed the check out process. I felt very satisfied when I finally said goodbye to that little den of horrors. I definitely think I'll never be checking back in again, which is kind of a bummer because then I'll never again be able to feel the pure unadulterated joy that is leaving this establishment and never coming back. Ce la vie!
Everything? The "continental breakfast" was overly processed cardboard in breakfast wrap. I don't recommend the lemon bar. The shower head leaked water all over the bathroom floor and almost caused me to slip had it not been for my Spidey senses and quick reaction. Last but not least: the incompetent cleaning staff was either reckless or hard of hearing when they knocked on my door and I yelled don't come in. They proceeded to walk in and got a full few of me naked. The worst part, SHE DIDNT SHUT THE DOOR. After making a call to the front desk informing them of this horrific event they proceeded to try and blame me for not yelling loud enough. Pictures lie people. This place is jank
Great room clean and comfortable...we would definetly stay again.
There wasn't anything we didn't like.
good location. It had a microwave, fridge and free wi-fi.
The room was so dark! The only window was located at the end of the dark corridor where my room was. There was constant noise like from the pipes banging as well as the construction noise from the mall being built next door. There was mold on the shower curtain and hair on the towels. The bedsheets also looked like they were dirty, so I placed the towels that I cleaned off on top of the covers when I slept, but I had to use my earphones to fall asleep every night. I also got a sore throat while there and attribute that to it not being very clean. I would NOT EVER stay there again.
clean comfortable room very helpful staff
no map of the area
This is the second time I book this hotel. Rooms are clean . The restroom area is big for a hotel room.
The breakfast is terrible. Just muffins and bagel. It's like vending machine food. The lobby is too crowded with people during breakfast.
had to ask for towels, after room was clean, they forgot to re-stock
the rooms are very big, there is plenty of space, has refrigerator and microwave so you can have some food and water
breakfast is very little, only bread and coffee, there are no space to have a breakfast
this Inn was amazing very clean very nice people were very nice & helpful I would recommend this hotel to my friends & family & I will also stay there again if I'm ever in town again
I specifically requested that room must in working order. I washed my hair after I checked in at 11.30pm. Was very disappointed to find out the hair dryer was not working. I had to use the air conditioner fan to half dry my hair. The tissue box was empty.
I love how the room is set up and the people at the front desk are really nice and will try to help you out with anything :)
The sheets were clean
The floors were dirty and gross. The bathrooms were dirty and falling apart. Needs repair work and baseboard cleaning. Also replace carpets
simply a good motel , good for the money you pay, free parking , near ti Disney
poor breakfast with very small one table with 6 chairs only
I found it veey clean and staff was freindly
The continental breakfaat was a joke. Coffee and packaged pastries. Could have been better with bagels and fresh donuts an cereal at least
I liked that it was fairly clean inside the suites.
Motel 6 type of structure.
The fact that we reserved 2 rooms thru booking.com but only ONE showed up in the computer at the hotel. It took over 1 hour to make sure the hotel actually had two rooms open. That was such a pain, even though we had the confirmation email from this site it still wasn't in their system. Also, it says check in time was 2-4, they should change that since we got there at 230 and the group in front of us was told their room wouldn't be ready until 245 at the earliest. The it was our turn, they had one room open but the other room we had to wait an hour. What a major pain in the a**!!!! I won't be staying or recommending this place to anyone.
The area it was in and how the exterior of the motel looked.
The bed made noises when we would sit on the mattress. Was obviously an old and used bed. Also channel menu was not provided so didn't know which channel was what.
The rooms were great and comfortable, great location near a target and denny's. front desk was extremely helpful and very respectful. good band for your buck.
poor excuse for a breakfast, bed was just a bit stiff but still good
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