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Monterey Pines Golf Club (0.1 miles)
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The Monterey Hotel

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Newest reviews for Portola Hotel & Spa

  • Daniel
      Germany
    September 7, 2014

    location

    expensive, small pool,

    5.8

  • Michael
      United Kingdom
    September 5, 2014

    Rooms and location.

    Nothing

    8.8

  • Susan
      United States of America
    August 31, 2014

    Warm Chocolate chip cookies at check in. Very comfy rooms and quiet. Nice pool for kids. Walking distance to cannery row wharf and aquarium.

    Long walk to elevator

    9.6

  • Terence
      United Kingdom
    August 30, 2014

    The bed was very comfortable and the location was just right

    Extortionate price

    7.1

  • Matthew
      United Kingdom
    August 22, 2014

    Good location. Nice clean room/bathroom. Comfortable beds. Kids liked the free cookies on arrival. Pool looked nice but much smaller than the picture. Good gym with free headphones.

    Charged for water in rooms. No free WiFi anywhere in hotel. Said they couldn't put a pull out bed in the room due to H&S - the only hotel of 8 we visited that told us that. Allowed us extra bedding to make a bed on the floor however housekeeping didn't deliver it until after 10pm.

    8.3

  • Eugene
      Ireland
    August 16, 2014

    Bedroom was very good and central location in a lovely town beside the sea was ideal.

    No seating area in lobby, restaurant cold, overcharged twice in lounge bar.

    7.9

  • Jon
      Switzerland
    August 16, 2014

    Comfortable beds, great decor throughout the hotel, the pool, the car show!!

    Paying for WiFi!!

    10

  • Lynn
      Switzerland
    August 15, 2014

    Attractive room and good location. Good recommendation for dinner. Good fitness

    Very noisy. Pool is small and next to a busy road. Very expensive

    6.7

  • Jesper
      Denmark
    August 13, 2014

    Very nice hotel in maritime style. Extremely friendly staff and lovely surroundings. Facilities such as fitness, reception/lounge area is great.

    Poor wifi connection.

    8.3

  • Anonymous
      United States of America
    August 7, 2014

    Location

    Room was very hot and stuffy. Was advertised as private patio with courtyard view. Patio was so not private and courtyard advertised was a pedestrian walkway. Definitely would not stay at this hotel again. Too many nice hotels in Monterey to waste your money here.

    5.4

  • Deborah
      United Kingdom
    August 6, 2014

    The room, cleanliness, location, value of restaurants, spa, outside pool

    10

  • Timothy
      United States of America
    July 21, 2014

    Location within walking distance of most all attractions. The view was very good and the bed was very comfortable.

    The meal at Jack's restaurant was mediocre at best and the service was average. TRY: Restaurant 1833. It is withing walking distance I was surprised at the variation in prices of our room over the three days we stayed in the same room.

    9.6

  • Anonymous
      Switzerland
    July 19, 2014

    Super Frühstück Gute Lage

    Kein Wifi

    7.9

  • Robert
      United States of America
    July 13, 2014

    Location; walk to most sites of interest in Monterey. Fantastic staff and super effecient (and inexpensive) vallet parking. Very nice rooms with excellent beds and open to sea air.

    Small billing error; however it was promptly resolved.

    10

  • Anonymous
      United States of America
    July 13, 2014

    I loved the location. We could walk downtown to all of the great restaurants and shops and we could walk to the wharf as well.

    Coffee maker did not work so we could not have evening tea. Our deck was too exposed to people walking past the room. There was a tarp that flapped all night long in the wind.

    7.5

  • Andrew
      Netherlands
    July 13, 2014

    Clean, modern hotel right by fishermans wharf good facilities and friendly staff overall

    The pool is quite small and round, which means its more suited to play than really swimming..and the freeway runs just behind making the pool noisy. all the printed material in the room said breakfast until 11am, but actually the breakfast stops at 10.30....it was frustrating to arrive in front of a locked door and the staff reaction was pretty unconcerned (although the manager was a little apologetic later when we checked out)

    8.3

  • Ian
      United Kingdom
    July 6, 2014

    Excellent location, pleasant staff at check in. Clean, comfortable room. Coffee shop, restaurant on site. Quiet through the night.

    9.6

  • Hannah
      New Zealand
    July 5, 2014

    The staff right from the start were welcoming and helpful. They gave the kids activity packs to entertain them. Central to attractions, the beach and restaurants if eating out. Definitely worth staying at.

    10

  • Deepak
      India
    July 4, 2014

    Location and Room Size.

    Even after paying huge money breakfast or dinner nothing was included. They charge huge money and don't give any airport pick up or drop facility. You need to arrange that on ur own.

    7.5

  • Gerhard
      United States of America
    June 29, 2014

    The location was good The check-in staff was relatively friendly

    Even though I asked for it, the room was not set up for 3 people when we arrived The hallways smelled bad There were no air conditioning units in the room, meaning that we had to sleep with the doors open

    4.6

  • David
      United States of America
    June 18, 2014

    location quality of service

    internet had to be paid for - doesn't cost the hotel any more. parking had to be paid for no complementary breakfast

    8.8

  • Raquel
      United States of America
    June 17, 2014

    It was quiet not a lot of families staying there

    5.4

  • Suzanne
      United States of America
    June 17, 2014

    The location was terrific, Hotel Beautiful Staff very friendly, and helpful

    The staff at the Brewpub were very Rude. Also when we got our SUV from Valet when we were checking out there was a long scratch down the passenger side of the door. Not sure how that happened. Other than those two things, we had a great time and enjoyed our stay.

    9.2

  • Anonymous
      United Kingdom
    June 15, 2014

    Lovely place, good value for money, very good location.. I definitely recommend it!

    8.8

  • Cody
      United States of America
    May 29, 2014

    Loved the view !! And the beach sounds in the morning where perfect !

    Wish room service was open late :(

    9.2

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