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Newest reviews for Prominence Hotel and Suites

  • Robert
      United States of America
    September 16, 2014

    It was the right location for me and my wife.

    WiFi was a little confusing but okay.

    10

  • Richard
      United States of America
    August 29, 2014

    Nice size room

    Elevator smelled wierd

    7.5

  • Lawrence
      United States of America
    August 26, 2014

    The instructions for the TV operation were wrong. You need to include info about changing the input for the TV to HDMI

    10

  • Anonymous
      United States of America
    August 14, 2014

    20 min to Laguna Beach, good breakfast, nice personal,close to shops and restaurants, very nice neighbourhood (Lake Forest)

    8.8

  • Anonymous
      Sweden
    August 6, 2014

    No sheets in extra bed and we had to fight to get them. Bag with garbage in front of our door when we came. Very small breakfast room, no available tables.

    3.8

  • Raymond
      United States of America
    July 25, 2014

    Helpfull and patient staff. Great area. Clean rooms. LOVED Starbucks being in the parking lot!!!

    Could've had more options for breakfast foods.

    9.2

  • Lawrence
      United States of America
    July 11, 2014

    Nice facilities for the price it's hard to beat. Breakfast was better than most. Staff is very efficient. The house keeping staff were very friendly and attentive.

    Too far from I-5. Not a tourist area. The selection of restaurants is limited

    10

  • Anonymous
      Chile
    July 11, 2014

    Good location for my purpose, right next to the office I was visiting. Room was OK and the staff was above average.

    Room 118 is in the corner and it had a light right outside (parking lot), curtains didn't block the light during the night...

    7.1

  • Andrea
      United States of America
    June 30, 2014

    I especially liked the breadfast to order . Much nicer than the continental breakfast at most places.

    7.9

  • Shawn
      United States of America
    June 3, 2014

    How clean and helpful the staff was

    Nothing was wrong

    10

  • Odette
      United States of America
    June 3, 2014

    The room was not available after booking and receiving a confirmation through Booking.com. Was told there were various systems that did not receive the booking even though it was confirmed.

    7.9

  • Nieves
      United States of America
    April 20, 2014

    Your place is good and very solem.

    Nothing

    10

  • Ryan
      United States of America
    April 4, 2014

    The property was well kept. Lots of greenery.

    It felt cheap like I was staying at a motel 6.

    5.8

  • Lester
      United States of America
    March 31, 2014

    The Prominence Hotel was excellent in all aspects. I have no complaints about this facility. The price was great for an Orange County destination, which can be quite pricey.

    There were no dislikes.

    10

  • Teresa
      United States of America
    March 31, 2014

    I liked the breakfast. It was fresh and delicious.

    After seeing the advertised pictures I expected a better hotel. TV was not working, I asked the front desk for help but it was not fixed. One of the lamps switch was broken. Before they rent a room they should make sure everything is working. I got a first floor room and there was a lot of noise.

    6.3

  • Suzanne
      United States of America
    March 30, 2014

    Free Wi-Fi access and cable TV

    The couch was a bit beat up, the lighting wasn't very good, the room didn't feel very cozy.

    6.7

  • Erika
      United States of America
    March 23, 2014

    Very quiet. Big comfortable bed. Great cooked to order breakfasts. Stayed for four days and all could not have been better. Courteous staff to provide all that was needed.

    In using my ipad, a new log in seemed to be required every time I turned the devise on. But logging in was easy enough to be no major inconvenience.

    10

  • Mary
      United States of America
    February 24, 2014

    Very nice experience. Would stay again.

    7.5

  • Julie
      United States of America
    January 5, 2014

    The staff was great, as was the bed and the rook was very quiet.

    We have stayed at better quality hotels. But for the price this was perfect.

    9.2

  • Clint
      United States of America
    December 28, 2013

    Staff is very friendly and helpful. Rooms and bed are very comfortable. Quiet atmosphere.

    10

  • Surendran
      United Arab Emirates
    December 9, 2013

    Everything from welcome to cleanliness to food

    Lot of restaurant options are not nearby. Especially a Mcdonald or Pizzahut.

    9.6

  • Dean
      United States of America
    November 22, 2013

    Great bed, amazing accommodations in the room, not fancy but felt like home.

    It's a tough location.while they are on top of the toll road they are not close to freeway, but for the rates I got I probably shouldn't complain....

    9.6

  • Linda
      United States of America
    October 14, 2013

    I was with two other ladies and we really enjoyed having a refrigerator in the room, along with a regular stove, microwave and even a computer. The room was impeccably clean. The breakfast was wonderful. There was an omelet station where we enjoyed an omelet made to order to our liking or scrambled eggs. We could also make our own waffle. The breakfast was a full breakfast with something for everyone. There was a tv in the bedroom and the sitting room.

    We had a king bed in the bedroom and it pretty much took up the whole room. There was not much walking room. However, we did have a completely separate sitting room.

    8.8

  • Francois
      Switzerland
    October 1, 2013

    Great hotel, enjoyed our stay. Good breakfast, friendly staff

    9.2

  • Debbie
      United States of America
    September 9, 2013

    Staff was very friendly upon our arrival. Made to order omelets included with the free breakfast were a plus! Room was clean. Bed was comfortable. We were visiting relatives who live in Southern California so we didn't really have the opportunity to use all hotel amenities.

    No negatives to report from our visit

    9.2

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