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Prospector Hotel Juneau
375 Whittier Street, Juneau, AK 99801 – Show map
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13 properties in Juneau
Including hotels, apartments, villas and more.
24 verified reviews
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Prospector Hotel Juneau's staff speak: Spanish, English
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Fitness Center, Nightclub/DJ, Evening Entertainment
Food & Drink
Bar, Buffet-Style Restaurant
Free! Free public parking is available on site (reservation is not needed).
Room Service, Vending Machine (drinks), Vending Machine (snacks), 24-Hour Front Desk, Baggage Storage, ATM on site, Shared Lounge/TV Area, Laundry, Dry Cleaning, Daily Housekeeping, Meeting/Banquet Facilities, Business Center, Fax/Photocopying
Newspapers, Non-smoking Rooms, Facilities for Disabled Guests, Family Rooms, Elevator, Heating, All Spaces Non-Smoking (public and private)
From 3:00 PM
Until 12:00 PM
Children and Extra Beds
All children are welcome.
Free! All children under 18 years stay free of charge when using existing beds.
Free! Any additional older children or adults stay free of charge when using existing beds.
Free! One older child or adult stays free of charge in an extra bed.
Free! One child under 3 years stays free of charge in a crib.
The maximum number of extra beds/cribs in a room is 1.
Any type of extra bed or crib is upon request and needs to be confirmed by management.
Pets are allowed on request. Charges may apply.
Cards accepted at this property
Prospector Hotel Juneau accepts these cards and reserves the right to pre-authorize your card prior to arrival.
Upon check-in photo identification and credit card is required. All special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Based on 24 reviews
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Large room. Quiet. No fitted bottom sheets on bed. Fought all night with sheet and under pad. Made sleep impossible
customer service. Staff went out of their way to help
there are few hotels in Juneua with air conditioning and it can get a bit stale
Location just out of the tourist area was great. Room was big.
The sheets did not fit the beds; they were not long enough and came untucked. Also the rug was old and had a tear/worn strip down it all across the room. Bath tub was chipped; everything needed an upgrade.
Everything was excellent
The hotel has close proximity to historic downtown. I always appreciate finding accommodation that is smoke-free. Our room had a great view of the canal to watch the tide and the ships.
Only one set of pillows, so hard to recline to watch TV. No plug in the tub.
Furniture too old and was soiled
Proximity to downtown! View from Dining room. Clean and friendly!
The friendliness and suggestions of the front desk staff was wonderful. The rooms were large and quite comfortable. We assume they are in the process of refurbishing since two of our three rooms had flat screen TVs. The location was an easy walk into town.
We had breakfast in the restaurant. The service was EXTREMELY slow, and we could not figure what the staff was doing since there were only 3 other tables of 4 or fewer people when we came in. The hot food was cold and not very tasty.
very helpful staff.
very friendly, very clean and comfortable. would highly recommend this hotel, the views from the bedroom window was amazing.
every thing was great.
The location is right on the fringe of downtown and has ample parking which is a premium in Juneau. I was traveling with my elderly handicapped mother and stayed in the handicapped accessible room which was comfortable. Liked that there was a frig and microwave, good Wi-Fi and lots of room. The bed was comfortable. The staff was friendly and helpful. There was a full service restaurant on site.
Room lighting was too dark in some places for someone with poor eyesight to be able to see well. No good source of ventilation, except windows that open with no screens. The room was adjacent to the parking lot, so opening the windows not only let in air, but bugs and noise. Some of the furniture had ground in dirt and in general the room felt a bit worn and dingy (might have been due to the poor lighting).
Loved our room! We had a king size suite. Roomy like a small apartment. Front desk staff were pleasant and helpful!
Restaurant had good food
Shower could have had bar for stability, shower head was way to low.
This was my second visit to this hotel. The first time was 3 days before the second visit, and then everything was fine. The second visit was not found my order and found a room for us only on the first floor, where I had to go down the stairs. We had a lot of luggage and we also had to pick up the stairs - the elevator to the ground floor does not go down.
Location; size of room; helpfulness of staff
Lack of airport shuttle, cost of meals and facilities in Juneau itself
The location was within walking distance to everything we needed; except the airport. We had to pay a taxi since the hotel doesn't have a shuttle. Restaurant attached was good.
The hotel looks rundown. No screens on the windows. No air conditioning or fan to cool the room. No airport shuttle. The one computer was being used by either a family member or staff playing a game and the desk staff didn't ask him to get off until I had to ask about other computers to print out my boarding pass. The maid service was terrible. One bed was left unmade. I went to make coffee for the first time in the in room coffee maker and the pot had remains from the previous person. So gross! The bathroom was cleaned but I was so grossed out by the coffee maker I would not stay there again nor recommend it. No ice machine. You have to ask at the desk and then they get it from the bar/restaurant. The room did not have a view of water; it had a view of a construction site and crane.
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