Providence Biltmore  

The restaurant inside the hotel had phenomenal food and the bar tending staff was great company. They really made the stay worth wanting to come back. Great staff. Excellent food - pricey but worth it!

The hotel, though clean, is very outdated. TV sets were old tube style and was surprised some amenities were not provided automatically. Even a Days Inn provides toothpaste. The first night there the shower was luke warm. However it was fine the next morning. Maybe problem with water heater.

Love the history and location. Staff was great. Very gracious and professional.

PLUMBING! A bathrrom upgrade is needed.

Large comfortable rooms that felt historic, but well maintained.

Location was perfect, downtown providence. Hotel is beautiful with lots of history and artifacts. Attached resturant and Starbucks.

The skybridge connecting the garage and hotel was closed. No hot water left for showers after 9 am.

location a lot to do around city

room we had was very small for the money parking

The gym and the spa inside the hotel. The staff was kind and friendly. The coffee machine in my room The view from my room was lovely.

The obvious charm that this hotel has above all others I've stayed here 4 times the bolt more has it all!

I prefer the junior duite

Interesting historical building, though some of the décor is tired and old.

Service was excellent, friendly and attentive front desk and concierge--available at all hours. The front desk upgraded me to a larger room with morning sun. The bed was very comfortable, firm with a mountain of soft pillows. Good, fast (and complimentary) wireless. Fitness room was empty at 5:30 a.m. easily accessible and with towels and bottled water.

Cental location to downtown; Have valet auto service at No Charge to take and pick you up from restuarants and theatre. Starbucks on property

Rooms need to be freshen up; doors have peeling paint

We were upgraded to a suite that was breathtaking. Beautiful linens, comfortable bed, perfect temperature, gorgeous views from windows, very quiet.

The restaurant was mediocre.

Staff and location

Room a bit ragged, smelled musty and tv was a bit fuzzy

Staying at historic iconic hotel

The staff was very acomodating as we were moved to another room- see - didn't like

The room we were orignally given (520, I believe) smelled just awful. The head housekeeper came to the room and after agreeing with us attempted to refresh the air, but I think the problem was in the carpets which really stank.. When we came back from dinner, we were called and moved to another room which was more than acceptable. I don't remember the name of the head housekeeper, but she did her job, very very well.

Nice staff Looking forward to their fall renovation

Excellent location - walking distance from the railway & bus station. Most things in walking distance - if not, the bus station and trolley bus is just across the street. Very friendly staff. In-house McCormick & Shmicks restaurant (very good seafood) and Starbucks.

My room & bathroom was a bit dated - but clean. And after all - it is a historic hotel.

great value for the money, the suites are fabulous.

Location. Atmosphere, Style and character of the architecture. Staff. Hot shower. Room comfort is awesome, beds are amazing!.

Valet parking was an issue. Not the parking but the Valet driving. Our car was scratched and crashed when we were leaving. And if we had not seen the other car license plate on the street, I believe nothing would have been said. A little lack of organization of customers in the lobby for check in, but the front personnel were Great.

old ambiance with architecture; friendly staff; upscale resturant attached; walking distance to many places/venues

smaller room due to style of building; no pool

Location

Air conditiner was not working when we arrived, but was promptly repaired.

Location !

Hotel unkept needs to be more modernized and needs a major refresh! , stayed at other hotels with the same age and did not expect the room to be in really bad shape .. Air conditioning seems to work only during the daytime and blows room temp at night - rather sweaty uncomfortable and humid with very moist smell.. Also waited more than 30 minutes for valet - took our ticket and got 10 cars ahead of us - then asked if we were helped - asked what we drove and they guessed what car we had - by us telling them just the make of the car- they brAng the wrong car down ..

Great historic hotel - large room (Junior suite), helpful and friendly staff, nice atmosphere. Central location (City Hall is next door, all the sights are at walking distance). Price was very reasonable

Parking is a bit expensive

Overpriced

the staff

The Historical Hotel offers luxury stay at reasonable price. Comfortable beds, clean rooms, great decor.. Friendly & helpful staff