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Quality Inn Baltimore Downtown
110 Saint Paul Street, Baltimore City Center, Baltimore, MD 21202 – Show map
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215 verified reviews
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Quality Inn Baltimore Downtown's staff speak: French, English, German
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Free! WiFi is available in all areas and is free of charge.
Public parking is possible at a location nearby (reservation is needed) and charges are applicable.
24-hour front desk, Luggage storage, Dry cleaning, Ironing service, Business centre, Fax/photocopying
Newspapers, Safety deposit box, Non-smoking rooms, Facilities for disabled guests, Lift, Heating, Non-smoking throughout
French, English, German
From 15:00 hours
Until 11:00 hours
Cancellation and prepayment policies vary according to room type. Please enter the dates of your stay and check the conditions of your required room.
Children and extra beds
All children are welcome.
Free! Up to two children under 16 years stay free of charge when using existing beds.
All further older children or adults are charged USD 15 per person per night when using existing beds.
One older child or adult is charged USD 15 per night in an extra bed.
Free! One child under 2 years stays free of charge in a child's cot/crib.
The maximum number of extra beds/children's cots permitted in a room is 1.
Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.
Pets are not allowed.
Cards accepted at this property
Quality Inn Baltimore Downtown accepts these cards and reserves the right to pre-authorise your card prior to arrival.
Upon check-in photo identification and credit card is required. All special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges.
Guests under the age of 21 can only check in with a parent or official guardian.
Guests are required to show a photo identification and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Based on 215 reviews
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Helpful staff Good breakfasts good location
Lighting in room not great
Room was clean and tidy although had to call Reception for room to be made up on one occasion. Hotel is well within walking distance to Inner Harbour and circulator bus service stops just a short distance away. Self service breakfast offered different variety each morning of our stay - freshly made waffles were delicious; choice of yogurt good; mini muffins tasty. Reception staff were friendly and helpful.
First room allocated was letting in water at window (we arrived during torrential rain!) - room changed quite quickly. Found you need to be in breakfast room early otherwise lack of choice of food and 'hot' food was cold; lacking in availability of tea/coffee; sometimes had to clear table after previous occupants as there was a lack of staff to do so.
The staff(Darrell and Ericka)
The homeless people outside
Good location very clean good price and good service
First room air conditioner not working and second room seem to be for handy cap person and breakfast could use a lot of help
It is an economical place to stay and is not to far to walk to the inner harbor. The staff was helpful and really nice.
The rooms don't look quite finished, especially the bathroom. The breakfast ran out and the staff had nothing to replace it with.
Location was a reasonable walk to Inner Harbor attractions.
The WiFi was spotty, no ESPN in the rooms and while clean, the hotel had a few repairs that were needed (broken window in the breakfast room).
Within walking distance of where we wanted to go as well as other attractions. The architecture of the building was beautiful.
There was no place to park while signing in. Although the room was clean, the hotel needed updating. There was chipping paint in the breakfast area as well as a broken window.
The rooms were disqustingly nasty, dirty and dreary.
It was within walking distance of where we were going.
We got double billed for our one room. When we tried to get the problem fixed, instead of crediting the amount, we got billed again - triple billed! Would definitely not use them again. Always check your credit card statements!
Some of the staff were rude but not all. We got in our room and saw we had a window unit to provide AC. It was poorly put in so anything from the outside could get it. They had to come tape around it to keep the cold air in. For $410 for 3 nights it was horrible. Not to mention the fact they have no parking so we paid $50 for those 3 days to park. I will be back in Baltimore next year but I won't be staying here.
The gentleman who worked the late evening shift who checked us in was very nice. The hotel was in walking distance to the Innet Harbor.
The wallpaper in the room was peeling the toilet seat was broken there was a hole in the ceiling. The woman who checked us out was both rude and incompetent. Instead of giving me a credit on my card she actually CHARGED me instead. I now have to speak to my bank. Would NOT recomend
Cheapest parking I've ever paid in Baltimore, $20 for 1 night in garage right next to hotel. Very helpful and kind staff. Rooms looked like they had been recently renovated, nicer than I expected for the price.
The woman working at front desk during check out was rude. Some hotel renovations still looked incomplete/in-progress.
The breakfast is ok. The location is good because it's close to the Habor Inner
I couln't sleep !!! The A/C is very noisy! The room is very small. It isn't a save place: a lot of strip tease and sex shoop nearby! ! The carpet in the lobby is very dirty and smell bad! I don't recommande this hotel to anybody!!
Good location, nice staff
Manager hasn't returned calls regarding overcharge. Leaky sink, no towels in room, cardboard in window w/ A/C unit
cheap breakfast was excellent
the fitness room was unusable
No parking on site
It was in a very good location and provided breakfast. The price was quite reasonable.
No wash cloths. Poor lighting
The staff was excellent. Sink was cool. Shower was clean. Room was clean.
A/C unit was taped on and let bugs in and was open to outside. NO fridge or microwave...unacceptable! Mold and water leak on ceiling. No breakfast food left at 9am when their breakfast is until 10am. Bed sank in the middle, not comfy. Shower towels were too small. Maid service never showed up.
Nice staff, excellent location, good breakfast, nice room, family friendly.
Wi-Fi barely worked on the room.
Like the location close to inner harbor, had free breakfast, and fitness room, comfortable bed.
Housekeeping didn't come around the first day, had to go to front desk for extra towels and wash cloths, no snack machine but in guide hotel book was listed, every floor that had soda machines were empty, I put $2.00 in it stole my money and gave me .55 cents back.
Staff and Location were great! extremely friendly
the rooms are very dark, old, and not very clean. Breakfast is very poor
We canceled the reservation as we could not safely even walk in the bldg. There was a drug deal being made at the entry. Lovely right
Our room's air conditioning didn't cool the room below 78 deg. The only coffee available, at 8am mind you, was cold decaf. There was still garbage from a previous guest in the trash can. For a room costing $100.00 I was expecting just a little more.
The service and staff were excellent, as was the continental breakfast. The elevator was very efficient, and the bed extremely comfortable.
At breakfast, one toaster for many guests was not the most efficient and the bathtub could have been cleaner.
We enjoyed the location of the hotel. Very close to everything.
The hotel was extremely hot, even in our room with the a/c set at 67, the thermostat read 76. Also very poor cell phone service and we were it able to log on to wi-fi.
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