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Newest reviews for Quality Inn Baltimore Downtown

  • William
      United Kingdom
    19 August 2014

    Helpful staff Good breakfasts good location

    Lighting in room not great

    7.9

  • David
      United Kingdom
    18 August 2014

    Room was clean and tidy although had to call Reception for room to be made up on one occasion. Hotel is well within walking distance to Inner Harbour and circulator bus service stops just a short distance away. Self service breakfast offered different variety each morning of our stay - freshly made waffles were delicious; choice of yogurt good; mini muffins tasty. Reception staff were friendly and helpful.

    First room allocated was letting in water at window (we arrived during torrential rain!) - room changed quite quickly. Found you need to be in breakfast room early otherwise lack of choice of food and 'hot' food was cold; lacking in availability of tea/coffee; sometimes had to clear table after previous occupants as there was a lack of staff to do so.

    7.1

  • Darlene
      U.S.A.
    18 August 2014

    The staff(Darrell and Ericka)

    The homeless people outside

    6.3

  • Ronald
      U.S.A.
    18 August 2014

    Good location very clean good price and good service

    First room air conditioner not working and second room seem to be for handy cap person and breakfast could use a lot of help

    8.3

  • Judy
      U.S.A.
    17 August 2014

    It is an economical place to stay and is not to far to walk to the inner harbor. The staff was helpful and really nice.

    The rooms don't look quite finished, especially the bathroom. The breakfast ran out and the staff had nothing to replace it with.

    6.3

  • Anonymous
      U.S.A.
    17 August 2014

    Location was a reasonable walk to Inner Harbor attractions.

    The WiFi was spotty, no ESPN in the rooms and while clean, the hotel had a few repairs that were needed (broken window in the breakfast room).

    7.1

  • Robert
      U.S.A.
    15 August 2014

    Within walking distance of where we wanted to go as well as other attractions. The architecture of the building was beautiful.

    There was no place to park while signing in. Although the room was clean, the hotel needed updating. There was chipping paint in the breakfast area as well as a broken window.

    7.5

  • Anonymous
      U.S.A.
    15 August 2014

    Nothing

    The rooms were disqustingly nasty, dirty and dreary.

    3.3

  • Kent
      U.S.A.
    5 August 2014

    It was within walking distance of where we were going.

    We got double billed for our one room. When we tried to get the problem fixed, instead of crediting the amount, we got billed again - triple billed! Would definitely not use them again. Always check your credit card statements!

    6.7

  • Anonymous
      U.S.A.
    5 August 2014

    Some of the staff were rude but not all. We got in our room and saw we had a window unit to provide AC. It was poorly put in so anything from the outside could get it. They had to come tape around it to keep the cold air in. For $410 for 3 nights it was horrible. Not to mention the fact they have no parking so we paid $50 for those 3 days to park. I will be back in Baltimore next year but I won't be staying here.

    5

  • Erica
      U.S.A.
    4 August 2014

    The gentleman who worked the late evening shift who checked us in was very nice. The hotel was in walking distance to the Innet Harbor.

    The wallpaper in the room was peeling the toilet seat was broken there was a hole in the ceiling. The woman who checked us out was both rude and incompetent. Instead of giving me a credit on my card she actually CHARGED me instead. I now have to speak to my bank. Would NOT recomend

    5

  • Anonymous
      U.S.A.
    4 August 2014

    Cheapest parking I've ever paid in Baltimore, $20 for 1 night in garage right next to hotel. Very helpful and kind staff. Rooms looked like they had been recently renovated, nicer than I expected for the price.

    The woman working at front desk during check out was rude. Some hotel renovations still looked incomplete/in-progress.

    7.9

  • Thuy
      Canada
    1 August 2014

    The breakfast is ok. The location is good because it's close to the Habor Inner

    I couln't sleep !!! The A/C is very noisy! The room is very small. It isn't a save place: a lot of strip tease and sex shoop nearby! ! The carpet in the lobby is very dirty and smell bad! I don't recommande this hotel to anybody!!

    2.9

  • Suzette
      U.S.A.
    30 July 2014

    Good location, nice staff

    Manager hasn't returned calls regarding overcharge. Leaky sink, no towels in room, cardboard in window w/ A/C unit

    7.1

  • Anonymous
      New Zealand
    29 July 2014

    cheap breakfast was excellent

    the fitness room was unusable

    5.4

  • Michael
      U.S.A.
    28 July 2014

    Great Location

    No parking on site

    7.9

  • Nancy
      U.S.A.
    28 July 2014

    It was in a very good location and provided breakfast. The price was quite reasonable.

    No wash cloths. Poor lighting

    6.3

  • Anonymous
      U.S.A.
    23 July 2014

    The staff was excellent. Sink was cool. Shower was clean. Room was clean.

    A/C unit was taped on and let bugs in and was open to outside. NO fridge or microwave...unacceptable! Mold and water leak on ceiling. No breakfast food left at 9am when their breakfast is until 10am. Bed sank in the middle, not comfy. Shower towels were too small. Maid service never showed up.

    5.4

  • Anonymous
      U.S.A.
    23 July 2014

    Nice staff, excellent location, good breakfast, nice room, family friendly.

    Wi-Fi barely worked on the room.

    8.3

  • Steven
      U.S.A.
    22 July 2014

    Like the location close to inner harbor, had free breakfast, and fitness room, comfortable bed.

    Housekeeping didn't come around the first day, had to go to front desk for extra towels and wash cloths, no snack machine but in guide hotel book was listed, every floor that had soda machines were empty, I put $2.00 in it stole my money and gave me .55 cents back.

    4.6

  • Anonymous
      Germany
    21 July 2014

    Staff and Location were great! extremely friendly

    the rooms are very dark, old, and not very clean. Breakfast is very poor

    5

  • Anonymous
      U.S.A.
    17 July 2014

    We canceled the reservation as we could not safely even walk in the bldg. There was a drug deal being made at the entry. Lovely right

    2.5

  • Robert
      U.S.A.
    15 July 2014

    Our room's air conditioning didn't cool the room below 78 deg. The only coffee available, at 8am mind you, was cold decaf. There was still garbage from a previous guest in the trash can. For a room costing $100.00 I was expecting just a little more.

    5

  • Maureen
      U.S.A.
    15 July 2014

    The service and staff were excellent, as was the continental breakfast. The elevator was very efficient, and the bed extremely comfortable.

    At breakfast, one toaster for many guests was not the most efficient and the bathtub could have been cleaner.

    8.8

  • Anonymous
      U.S.A.
    13 July 2014

    We enjoyed the location of the hotel. Very close to everything.

    The hotel was extremely hot, even in our room with the a/c set at 67, the thermostat read 76. Also very poor cell phone service and we were it able to log on to wi-fi.

    5.4

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