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117 Cedar Lane, Knoxville, TN 37912, United States of America – Show map
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49 properties in Knoxville
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55 verified reviews
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Quality Inn Merchants Drive's staff speaks: English
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Free public parking is available on site (reservation is not needed).
24-Hour Front Desk, Laundry, Business Center
Newspapers, Safe, Air Conditioning
From 1:00 PM
Until 11:00 AM
Cancellation and prepayment policies vary according to room type. Please enter the dates of your stay and check what conditions apply to your preferred room.
Children and Extra Beds
All children are welcome.
Up to three children under 18 years stay free of charge when using existing beds.
Any additional older children or adults are charged USD 5 per person per night when using existing beds.
One child under 2 years stays free of charge in a crib.
The maximum number of cribs in a room is 1.
There is no capacity for extra beds in the room.
Any type of extra bed or crib is upon request and needs to be confirmed by management.
Additional fees are not calculated automatically in the total cost and will have to be paid for separately during your stay.
Pets are allowed on request. Charges may apply.
Cards accepted at this property
Hover over the cards for more info.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Based on 55 reviews
Value for money
Show reviews from:
This Extended Stay America - Knoxville - West Hills is located in Knoxville and especially designed for longer stays, with all rooms featuring a fully equipped kitchen.
Score from 10 reviews Review score
Featuring many family-friendly amenities, including a 24-hour indoor pool and a game room, this Knoxville hotel is easily accessible from major interstates and popular sites, including the downtown...
Score from 12 reviews Good
This hotel is 5 miles from downtown Knoxville and is 6 miles from the University of Tennessee. The hotel offers an indoor pool, jacuzzi, gym and suites with free Wi-Fi.
Score from 99 reviews Excellent
This hotel is located 6 miles from the University of Tennessee. It has an outdoor pool as well as a free daily breakfast. Free Wi-Fi access is available property-wide.
Score from 171 reviews Good
The location and price. Clean room.
Location of ice an poor Wi-Fi
Staff at checkin and at breakfast time was very pleasant. Very good food for breakfast; biscuits were excellent. Coffee good enough we did not need to stop at the Starbucks nearby.
I really like the location .
The matress was CHEAP and TOO soft! !!
location and price for a holiday weekend.
It was close to a lot of restaurants
I thought the room was to cramped not very much room to move around and the bathroom was not enough room either and there was not a blower in the shower
Nice room good location, just off I-75 staff nice
The staff was very kind and even gave us some breakfast when we overslept b/c we got in so late. Sadly the room, carpet, cover, and bathroom were dirty, dusty and we got bedbug bites. Itchy bites the next day were not really how we wanted to be for the wedding and family reunion we were headed to. :(
Sadly the room, carpet, cover, and bathroom were dirty, dusty and we got bedbug bites. Itchy bites the next day were not really how we wanted to be for the wedding and family reunion we were headed to. :(
The room was cramped. Too small for a family of 5
Rooms were clean
Breakfast was so-so
Close to dining.
Walkways and entry doors dirty. Noisy. Elevator did not work.
The bathtub appeared unclear with what looked like hair and mold. The mattresses felt as though they were sagging in the middle and the room did not cool.
Location was great. Close to everything, but away from all the traffic. Room was clean and comfortable; staff was very friendly; great price; good for a stopover.
It was easy to find. The staff was willing to give me my money back after finding a roach in my room.
A roach in my room. The ice machine was broken. No TV channel listing. The color of the people on some of the stations was horrible. The lights didn't work. The clock was not set to the correct time. The door on the inside needed to be repainted.
The bed, pillows, and warm soft blankets!:) also the nice size shower! I slept like a queen!
I loved everything!
Breakfast could use an improvement.
Very clean and breakfast selection
The location was great. The staff was really helpful.
There was something that looked like Pooh on the ceiling. We found a toy mouse in the room that was left behind on the last person stay and I hated the little lumpy pillows! The really need to vacuum the edges of the carpet much better too.
Fair price for one night. Wouldn't want to stay there several days. Room was cramped even just for 2 people. Light over sink dim. Okay if you're just passing through.
Cramped space, poor lighting in bathroom. Very noisy air conditioner. Kicked on an off a lot. Kept us awake.
The location was great... Right off I-75.
Could have been a bit cleaner.
Bed should have been replaced 10 years ago. Bowed to the middle. Not comfortable as it should have been. On return trip used different hotel . Wouldn't stay there again.
Nice area, price reasonable
nice breakfast if you could get to it, breakfast area too small, and weekend breakfast hours 6-9, it needed to be till 10 as there was a mad rush just before 9 and some people were not accomodated
Close to highway and restarunts, but quiet once in our room.
Great place to stay
The location was within our driving range.
To close to a train track and crossing that caused the train to blow it,s horn. No mention of this on your add. No nice when the rail is so busy. Most likley will not return for that reason. Fridge was Not cold Alarm clock did not work Could not adjust the Preset stations that did not come in clear. Poor circulation on the bathroom.
The staff were very proactive and helpful, and housekeeping was excellent. It was simple but comfortable.
There weren't many options at breakfast, so don't use this as a draw! When we went there was a huge line for waffles.
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