• Lake view
  • Pets allowed
  • Free WiFi
  • Balcony
  • Free parking
  • Bath
  • Air conditioning
  • 24-hour front desk
  • Key card access
  • Daily housekeeping

The Black Swan Lee - Lenox, Ascend Hotel Collection is conveniently located in the foothills of the Berkshire Mountains. The hotel is close to several area attractions and local points of interest like Tanglewood Music Festival, Norman Rockwell Museum and Jacob's Pillow. The Berkshires is an area rich in outdoor recreational opportunities. Enjoy the sparkling Laurel Lake right in the hotel's backyard where you can go swimming, fishing or boating. Several golf courses, ski slopes and parks are close to the hotel. Stay with us and ski at Ski Butternut. Spend the day shopping for that must-have item at the Lee Premium Outlets. Relax with a delicious meal or cocktail at the Bombay Bar & Grill, located on the premises and watch the sun set over the lake after a full day of activities in the Berkshires. Guests of The Black Swan Lee - Lenox, Ascend Hotel Collection are invited to enjoy amenities like free wireless high-speed Internet access and free local calls. All spacious guest rooms of this Massachusetts hotel are non-smoking and are equipped with refrigerators, Keurig coffee makers, hair dryers, irons, ironing boards, desks and cable TV. Some rooms feature balconies and whirlpool bathtubs.

Couples particularly like the location — they rated it 9.2 for a two-person trip.

Distance in property description is calculated using © OpenStreetMap

Ascend Collection
Hotel chain/brand
Ascend Collection

Property highlights

Top location: Highly rated by recent guests (9.1)

Breakfast info

Continental, Gluten-free, American, Buffet

Free private parking available at the hotel


Availability

Select dates to see this property's availability and prices

Room type
Number of guests
 
1 extra-large double bed
1 extra-large double bed
1 extra-large double bed
1 extra-large double bed
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Property practices

This property has told us they implemented certain practices across some or all of these categories: waste, water, energy and greenhouse gases, destination and community, and nature.
Guest reviews

Categories:

Staff
9.1
Facilities
8.3
Cleanliness
8.7
Comfort
8.8
Value for money
8.4
Location
9.1
Free WiFi
8.3
Select topics to read reviews:

See what guests loved the most:

  • Donna
    United States United States
    We showed up earlier than expected but our room was ready and they let us check in before 2pm. We also got a room upgrade. We had the Sunday buffet after we checked in and it was very good.
  • Forella
    United States United States
    lady, who ran the breakfast was excellent. The staff overall were very good.
  • Stanley
    United States United States
    WE had an excellent experience at this motel. We have never been in a motel room that wa so clean.

Hotel surroundings

Restaurants
1 restaurant on site

  • MINT, Indian Lakeside Dining
    • Cuisine
      Indian

Facilities of The Black Swan Lee - Lenox, Ascend Hotel Collection
Great facilities! Review score, 8.3

Most popular facilities
  • Free parking
  • Fitness centre
  • Facilities for disabled guests
  • Free WiFi
  • Room service
  • Non-smoking rooms
  • Restaurant
  • Tea/coffee maker in all rooms
  • Bar
  • Breakfast
Bathroom
  • Toilet paper
  • Towels
  • Private bathroom
  • Toilet
  • Free toiletries
  • Hairdryer
  • Shower
Bedroom
  • Linen
  • Wardrobe or closet
  • Alarm clock
Outdoors
  • Picnic area
  • Outdoor furniture
  • Terrace
Kitchen
  • Coffee machine
  • Refrigerator
Room Amenities
  • Socket near the bed
  • Clothes rack
Pets
Pets are allowed. Charges may be applicable.
Activities
  • Water sport facilities on site
    Additional charge
  • Fishing
Living Area
  • Desk
Media & Technology
  • Flat-screen TV
  • Cable channels
  • Radio
  • Telephone
  • TV
Food & Drink
  • Fruits
  • Wine/champagne
    Additional charge
  • Snack bar
  • Bar
  • Tea/Coffee maker
Internet
WiFi is available in the rooms and is free of charge.
Parking
Free private parking is possible on site (reservation is not needed).
  • Electric vehicle charging station
  • Accessible parking
Reception services
  • Invoice provided
  • Private check-in/check-out
  • ATM/cash machine on site
  • Express check-in/check-out
  • 24-hour front desk
Entertainment and family services
  • Board games/puzzles
Cleaning services
  • Daily housekeeping
  • Laundry
    Additional charge
Business facilities
  • Fax/photocopying
  • Business centre
  • Meeting/banquet facilities
    Additional charge
Safety & security
  • Fire extinguishers
  • CCTV outside property
  • CCTV in common areas
  • Smoke alarms
  • Security alarm
  • Key card access
  • 24-hour security
General
  • Carbon monoxide detector
  • Vending machine (drinks)
  • Designated smoking area
  • Air conditioning
  • Non-smoking throughout
  • Allergy-free room
  • Wake-up service
  • Heating
  • Carpeted
  • Ironing facilities
  • Facilities for disabled guests
  • Non-smoking rooms
  • Iron
  • Wake up service/Alarm clock
  • Room service
Accessibility
  • Visual aids: Braille
  • Higher level toilet
  • Toilet with grab rails
  • Wheelchair accessible
  • Entire unit wheelchair accessible
Wellness
  • Fitness
  • Fitness centre
Languages spoken
  • English
  • Spanish
  • Hindi

House rules

The Black Swan Lee - Lenox, Ascend Hotel Collection takes special requests - add in the next step!

Check-in

From 15:00

Guests are required to show a photo identification and credit card upon check-in

Check-out

From 03:00 to 11:00

 

Cancellation/
prepayment

Cancellation and prepayment policies vary according to accommodation type. Please enter the dates of your stay and check the conditions of your required room.

Children and beds

Child policies

Children of any age are welcome.

Children 18 years and above will be charged as adults at this property.

To see correct prices and occupancy information, please add the number of children in your group and their ages to your search.

Cot and extra bed policies

0 - 2 years
Cot upon request
Free

The number of cots allowed is dependent on the option you choose. Please check your selected option for more information.

There are no extra beds available at this property.

All cots are subject to availability.

Age restriction

The minimum age for check-in is 21

Pets

Pets are allowed. Charges may be applicable.

Groups

When booking more than 5 rooms, different policies and additional supplements may apply.

Mastercard Visa Discover American Express The Black Swan Lee - Lenox, Ascend Hotel Collection accepts these cards and reserves the right to temporarily hold an amount prior to arrival.

The fine print
Need-to-know information for guests at this property

You must show a valid photo ID and credit card upon check-in.

Guests are required to show a photo identification and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

In response to Coronavirus (COVID-19), additional safety and sanitation measures are in effect at this property.

Food & beverage services at this property may be limited or unavailable due to Coronavirus (COVID-19).

Due to Coronavirus (COVID-19), this property is taking steps to help protect the safety of guests and staff. Certain services and amenities may be reduced or unavailable as a result.

In accordance with government guidelines to minimise transmission of the Coronavirus (COVID-19), this property may request additional documentation from guests to validate identity, travel itinerary and other relevant information, during dates where such guidelines exist.

Spa and gym facilities at this property are unavailable due to Coronavirus (COVID-19).

Due to Coronavirus (COVID-19), wearing a face mask is mandatory in all indoor common areas.

FAQs about The Black Swan Lee - Lenox, Ascend Hotel Collection

  • The Black Swan Lee - Lenox, Ascend Hotel Collection is 1.3 miles from the centre of Lee. All distances are measured in straight lines. Actual travel distances may vary.

  • Room options at The Black Swan Lee - Lenox, Ascend Hotel Collection include:

    • Twin/Double
    • Double
    • Family

  • The Black Swan Lee - Lenox, Ascend Hotel Collection has 1 restaurant:

    • MINT, Indian Lakeside Dining

  • Check-in at The Black Swan Lee - Lenox, Ascend Hotel Collection is from 15:00, and check-out is until 11:00.

  • The prices at The Black Swan Lee - Lenox, Ascend Hotel Collection may vary depending on your stay (e.g. dates you select, hotel's policy etc.). See the prices by entering your dates.

  • The Black Swan Lee - Lenox, Ascend Hotel Collection offers the following activities / services (charges may apply):

    • Fitness centre
    • Fishing
    • Water sport facilities on site
    • Fitness

  • Guests staying at The Black Swan Lee - Lenox, Ascend Hotel Collection can enjoy a highly-rated breakfast during their stay (guest review score: 6.9).

    Breakfast option(s) include:

    • Continental
    • Gluten-free
    • American
    • Buffet