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Show map America's Best Inn and Suites Altamonte Springs

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Newest reviews for America's Best Inn and Suites Altamonte Springs

  • Barbara
      United States of America
    August 26, 2014

    The staff at the check in desk. Location was good for us, that is the only other good thing I have to say. I will never stay there again.

    Old, poor quality all the way around. Looks like a home for transients. TV only displayed one channel. Run down looking on the outside. Neighborhood not great either.

    3.8

  • Anonymous
      United States of America
    August 10, 2014

    Excellent location within the vacinity of major highways and downtown Altamonte.

    Cleanliness of grounds not maintained consistently, property not very well lit during evening, other tenants and residents can be noisy and disruptive at evening hours.

    5

  • Anonymous
      United Kingdom
    August 8, 2014

    Nice bar across the road

    Everything... Dirty, scary, huge gap under the door, smelly. Didn't stay for breakfast...

    3.3

  • Ramon
      United States of America
    July 29, 2014

    The rugs were dirty and smelled musty. Looks like there was a water leak. Toilet seat was yellow, roaches on the wall and lizards all over the room.

    2.9

  • Luis
      United States of America
    July 25, 2014

    Close to I 4 exit

    Clerk watching tv behind the counter, he looked bother by my presence and the room was dirty and in deplorable conditions. Never again.

    2.9

  • Anonymous
      United States of America
    July 22, 2014

    The price was worth it

    No wifi. Roaches

    5

  • Daniel
      United States of America
    July 13, 2014

    The price. Staff

    Room smelled like a locker room, feet. There were roaches n out of 9 electric outlets only 1 worked. None of the lights worked. The toilet was super old so it barely flushed. Horrible place.

    3.3

  • Gillian
      United Kingdom
    July 13, 2014

    Polite staff pool looked clean shower was ok clean towels.

    Room needed some tlc.... tv had 2 channels not all lights worked broken glass in picture over bed hair in bed. This was 2nd room as first room had smoke alarm beeping so we asked for another room, which they did with no problem.

    5.8

  • Anonymous
      United States of America
    July 10, 2014

    Nothing

    They didn't wash towels. Two people in room only one towel.. Breakfast was only white bread, muffins, coffee.

    5.4

  • Jermaine
      United States of America
    July 9, 2014

    nothing

    it had bed bugs in the room the appliance didn't work or was not in the room and the wi-fi was broken

    2.5

  • Anonymous
      United States of America
    July 9, 2014

    Price

    No WiFi/No door security latch had to use a chair/ no toilet tissue in room upon arrival/ no bath tub stopper had to use wash cloth.

    4.6

  • Linda
      United States of America
    July 5, 2014

    rm type was not given checked in to occupied rm rm dirty no air no linens no wifi was told had handicap person had to have rm next to parking lot was given rm on other side of lot not convient for any of us not pleased at all

    3.3

  • Joanne
      United States of America
    July 1, 2014

    An older building but clean and quiet

    Was charged for four days only stayed two! How do I get my moneycredited. Back?..

    8.8

  • Anonymous
      United States of America
    June 30, 2014

    Price is good

    Could use some maintenance

    4.2

  • Anonymous
      United States of America
    June 24, 2014

    Property is very run down; towels were thin and scratchy, linens stained and thin. We attempted 3 times in 45 min to check out and door to lobby was locked. Breakfast was in mentionable and locked from 6 to 6:45 the morning we were trying to check out. We scouted out the other hotels in the area for our next visit. Very disappointing as we have family in maitland

    3.8

  • Juan
      United States of America
    June 24, 2014

    Location

    Clerk watching Family Guy on his tablet, with earbuds, while doing my check-in. Phones not working. Wi-Fi not working. Dirty hand towel left on the bathtub from past guests. Broken liquor bottle on the stair way.

    3.3

  • Sandra
      United States of America
    June 24, 2014

    There wall plugs didn't work. There were roaches crawling under and around the microwave. There were partying outside our door all night long both nights. Just as you doze off to sleep we were awaken to ambulance and police sirens outside our door. It's wasn't a pleasant stay at all!

    3.3

  • Chelsea
      United States of America
    June 24, 2014

    Nothing

    The guy at the front desk was creepy. The vibe he gave off was of a killer almost. He gave me the room key a room with someone in it already and when I told him he was unaware that someone was in there. Then the new room he gave me was horrible. The pillow cases was dirty and the bed had burn marks in them and I was in a non smoking room. I ask for new pillow cases and he said they didn't have any. There was broken glass on the stairway. The ice machines didn't work. The air conditioner in the room was broken. It was bad. Bad experience!

    2.5

  • Jim
      United States of America
    June 22, 2014

    Nothing

    Everything, the room was dirty with bugs, burned out lights, no remote for the tv.

    3.8

  • Toni
      United States of America
    June 17, 2014

    The location was perfect for us, the cost was great for what we needed. The bed was surprisingly comfortable.

    The cable needed to have more channels. I don't think our room had been used in a long time which is why it wasn't as clean as it could of been. Saw small bugs but we are talking Florida.

    8.8

  • Pam
      United States of America
    June 14, 2014

    room

    breakfast bar, exterior

    6.7

  • Anonymous
      United States of America
    June 8, 2014

    LOCATION

    STAFF ,HAD ANTS

    4.6

  • Tina
      United States of America
    June 6, 2014

    Was close to everything

    People were being loud and room had roaches

    7.1

  • Brian
      United States of America
    June 4, 2014

    Absolutely nothing

    Everything

    2.5

  • Erica
      United States of America
    June 4, 2014

    Nothing at all

    Bad customer service

    3.3

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