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Newest reviews for Quality Inn Roanoke Airport

  • William
      United States of America
    August 26, 2014

    Convenient to US 81 and excellent breakfast. Rooms were clean.

    This hotel is going through a major renovation. Looks like it will be fine in the future but it is tired.

    8.8

  • Crystal
      United States of America
    August 17, 2014

    The outside was gorgeous minus all the construction. The lobby is nice. The staff were awesome.

    From the outward appearance, the place is gorgeous. Then you walk into the lobby and that's nice as well. I had a king smoking room. When I walked in, the musty oder almost knocked me down. I tried everything to get it to go away. It was just gross.I won't go there again. Sure hope the construction makes it all better. Oh there's no lounge even though the pictures show one.

    5.4

  • David
      United States of America
    August 14, 2014

    The room was clean, comfortable and comes with a full breakfast.

    Some other parts of the building and bathrooms in the office area were in rough shape.

    7.9

  • Cliff
      United States of America
    August 13, 2014

    The staff was helpful, friendly, and knowledgeable. The breakfast was excellent with several hot choices as well as the standard cold cereal, breads, and make-your-own waffles. The rooms were clean but not new and the wi-fi loaded up efficiently.

    The renovation work..However, the workers were polite and efficient.

    8.3

  • Anonymous
      United States of America
    August 12, 2014

    Love the breakfast.

    No bar of soap to wash my face.

    8.8

  • Raymond
      United States of America
    July 27, 2014

    I like the fact that it was right next to where I needed to be.

    That I had to caught a ride to the hotel what happen to the shuttle

    9.2

  • Scott
      United States of America
    July 18, 2014

    Nothing

    Room had not been vacuumed, trash all over floor. Bathroom door would not close unless you lifted the commode seat to keep the door from hitting it. Had to walk through two dimly lit stairways with young men hanging out to get ice.

    2.5

  • Kellie
      United States of America
    July 8, 2014

    The front desk clerk was very pleasant

    The whole place was a disaster...there was trash laying all around the building, the stairs were literally crumbling..the carpets were filthy and the beds were very uncomfortable..we were told that they were in the middle of a remodel which looked like it had been going on for several years..we had asked for 1st floor near the pool because I have a bad hip and cannot walk stairs, we were put upstairs...we would not recommend this Hotel to anyone, it is not a safe place to be

    3.3

  • Angela
      United States of America
    July 8, 2014

    It was a good value. Most of the staff was friendly and helpful (even the ones that didn't speak English). The pool was nice, warm, & clean.

    It's an older hotel that's being remodeled so there were building supplies everywhere (including right in front of our door). Plumbing issues. The broken hot tub beside the pool was full of nasty water and floating trash. Breakfast is served from 6am-930am everyday, but we didn't get it one day because there 2 bus loads of people first thing in the morning, so the rest of us were out of luck.

    6.7

  • Anonymous
      United States of America
    July 5, 2014

    The staff was amazing and the breakfast was great!

    The hotel is currently undergoing remodeling and we were awaken by the construction one morning.

    7.1

  • Steven
      United States of America
    July 1, 2014

    Price was the same whether using you or walking in off the street

    Heavy renovating going on felt like I was staying in a bombed out building -price was too high for this type of property. Felt unsafe

    3.8

  • Jessica
      United States of America
    June 24, 2014

    Location

    8:40am there was almost no food left for breakfast and the staff was not willing to put out more.

    5.4

  • Ron
      United States of America
    June 11, 2014

    the building was dirty, the mattress was very lumpy and thin. the dining room for breakfast was dirty.

    3.3

  • Anonymous
      United States of America
    June 4, 2014

    Not a good hotel at all looks Okay outside looking in not but overall I hated it

    Alot

    2.5

  • Gracie
      United States of America
    May 29, 2014

    We were there on business and the location was great!

    The room was just a little smelly....

    6.3

  • Ronald
      United States of America
    May 29, 2014

    The staff were very pleasant and helpful in check-in & out. Breakfast being offered in the cost of the room was a real treat.

    6.3

  • Donna
      United States of America
    May 19, 2014

    I was able to cancel my reservation for a second night without a fee.

    Poor customer service on the phone x3 calls; better in person. Grounds were unkept. Room furnishings and bathroom need updating.

    4.6

  • Anonymous
      United States of America
    May 18, 2014

    A party must have been taking place because there was a lot of loud people in the parking lot and around our room in the am but this did not last long.

    7.9

  • Theresa
      United States of America
    May 18, 2014

    Proximity to I81, airport and city of Roanoke. Room was neat and clean. Presence of refrigerator and microwave oven was very pleasant surprise; both were clean. Room was very good size - roomy.

    Toilet/tub room was too small. Tub area needed to be re-grouted; it was unclean/stained looking. Bed pillows were too few, small and soft.

    7.1

  • Warren
      United States of America
    May 15, 2014

    nothing

    facilities needed total makeover not clean bad smell in room dated room from 1980's

    3.8

  • Linda
      United States of America
    May 4, 2014

    very friendly staff and helpful

    Property is older but not badly maintained, there was no hot water on the morning of our last day there

    7.5

  • Suzanne
      United States of America
    May 4, 2014

    Location good No bugs Clean bedding

    Not enough towels Dining room dirty Hotel room floor dirty Noisy, you can hear people in the rooms beside you plainly, and above Not a plug near desk for PC No blow dryer All plugs damaged, no matter what we plugged in, it would just fall out. Room had a funky smell Both beds were squeaky, if you rolled over, loud enough to wake yourself up. We will not be coming back.

    4.2

  • Gene
      United States of America
    May 3, 2014

    Everyone was very helpful and respectful

    7.5

  • Marvin
      United States of America
    April 29, 2014

    Price for reasonable

    condition was ok, but they are up dating.

    7.5

  • Jay
      United States of America
    April 18, 2014

    Wifi not strong enough

    7.5

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