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5635 Windhover Drive, Orlando, FL 32819, United States of America – Show map
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Quality Inn & Suites at Universal Studios's staff speaks: Spanish, English
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Outdoor Pool, Outdoor Pool (all year)
WiFi is available in all areas and is free of charge.
Free public parking is available on site (reservation is needed).
Vending Machine (drinks), Vending Machine (snacks), 24-Hour Front Desk, Tour Desk, Ticket Service, Baggage Storage, ATM on site, Laundry, Dry Cleaning, Ironing Service, Business Center, Fax/Photocopying
Newspapers, Safe, Non-smoking Rooms, Facilities for Disabled Guests, Family Rooms, Elevator, Heating, All Spaces Non-Smoking (public and private), Designated Smoking Area
3:00 PM - 11:00 PM
11:00 AM - 12:30 PM
Cancellation and prepayment policies vary according to room type. Please enter the dates of your stay and check what conditions apply to your preferred room.
Children and Extra Beds
All children are welcome.
Up to two children under 18 years stay free of charge when using existing beds.
One child under 2 years stays free of charge in a crib.
One older child or adult is charged USD 10 per night in an extra bed.
The maximum number of extra beds/cribs in a room is 1.
Any type of extra bed or crib is upon request and needs to be confirmed by management.
Additional fees are not calculated automatically in the total cost and will have to be paid for separately during your stay.
Pets are not allowed.
Cards accepted at this property
Hover over the cards for more info.
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I booked this room using booking.com portal. I expected this hotel to be fair but this hotel is beyond my expectations. The staff is friendly and help full.
Everywhere was clean and tidy. Friendly staff Easy access to Theme parks Free shuttle to Theme Park Excellent WIFI Being scared by the living statue on the front information desk ( she didn't move at all and only spoke when pressed but a GREAT gimmick
Vanity unit nor the bath were cleaned for a couple of days. Coffee machine not emptied
Location is nice. Hotel clean Breakfast complimentary
Windows don't open - it would be nice to be able to open the window if it's not too hot outside.
Not too expensive, breakfast has waffles. Nearby to lots of food options, though, and in a convenient-ish location. Bathroom supplies are pretty good. Staff seem to be well-trained.
Wi-Fi was extremely slow, 1mbps download in 2014? Come on. Only one elevator meant that it was crowded at times, and you had to wait. Breakfast area is crowded. Shuttle only runs once a day, and is mildly sketchy (Don't stay here if you depend on it!). Not within walking distance to the major attractions in the area. Not a fan of the furniture they have, bumped my leg into the table multiple times. Does not provide bottled water :(
Great Location. Rooms are well maintained. My overall stay was ok.
Roaches in room. On our last day as we waited for the elevator to take our bags to the car, a member of the housekeeping staff asked us what our room number was. We hesitated, but my friend gave it to him anyways and let him know we weren't checked out yet. We left the Do Not Disturb sign on the door. As we made our way back to our room for the rest of our personal belongings, we noticed the door was opened and they started cleaning up before we even had the chance to check out. I'm not one to ever write reviews, but we felt like our privacy was violated and would not stay or recommend friends or family to stay at the Quality Inn & Suites on Windhover Dr location.
The food at breakfast was not good. We asked staff to call for a taxi. Instead, they ordered for us big van which was expensive
Their eagerness to accommodate our needs, in every way. We were able to sit quietly and play cards that evening; we were offered coffee, tea, etc. I highly recommend this facility.
AC Unit Very Loud, Road traffic noise loud when AC was off. Roach problem. Was out of room from 6:30AM till 4:0PM and still had no maid services.
The place was located perfectly near Universal Studios and the room was super quiet. The staff was very courteous and the room was super clean.
Parking layout was too weird considering there are 3 hotels sharing the lot
This was my third stay at Quality Inn, Windhover Dr. I had enjoyed my previous stays and this one was no exception. The building and the rooms are well maintained. In fact, it was just recently renovated. I felt safe and enjoyed being so close to the parks. The staff was friendly and always available to help. I was often referred to by my name. There is no doubt that I plan to stay here again.
I like almost everything, but the WiFi needs to be discussed and fixed
I Hated that the front desk staff was not knowledgeable of check out procedures, I was very mis informed.
Front desk staff not knowledgeable of check out procedures for guest
That everything was in close distance
Very near the Universal Studios. Simple but good and filling breakfast. Microwave and fridge in the room.
The airconditioner needs some cleaning. The air smelled like 'old dust'.
Location was fine.
Bed mattress was utmost and small pillows was very uncomfortable. Food every morning was the same.
There were alot of ants. We set a soda down & 10 minutes later. Ants were all over it
I like the location and the comfort of the school
The internet wi fi connection was good but then, the speed to see videos or movies is poor
The room was not clean up one day and I complained that, the guy at the front desk told us that he will tell the manager because we want a discount but nothing happen.
Location is good, walking distance to some great restaurants, and Universal Studios.
Would like to see staff stay on top of towels for pool area, we had to ask 3 times for them. We appreciate the breakfast, but a bit of variety would be nice as many people are there for several days.
The room was very clean and comfortable.
I didn't like that we had to go down to the front desk to get extra towels.
Vast improvement since remodel; WiFi much better; everything worked fine; and the included breakfast was clearly better than most such inclusive meals.
nothing; all was fine.
Was in walking to a short drive distance of everything you would want such as resturants, entertainment and some shopping
Wi -Fi is a bit slow and also even though the room has a flat screen TV the connection does not yeild to an HDMI. I could not cinnect my devices such as a Tablet to work on a presentation on a large screen. Had i know I would have brought my laptop.
convenience of location and personnel
The room was very comfortable, the location of the hotel is the best, not only Universal is very close but also a lot of restaurants.
The day we were leaving, before doing the checkout, the staff pass by our room to collect towels and the garbage. It would have been better for them to wait until we did the check out
breakfast was great
Cleanliness great but was late, like cleaning the room at 4PM
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