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Newest reviews for Quality Inn & Suites Charlotte Airport

  • Sharon
      United States of America
    September 15, 2014

    location

    room not so clean

    5.8

  • Ali
      Turkey
    September 12, 2014

    Clean, quiet, no nonsense, ease of check in and out, free wifi, breakfast and shuttle to the airport, all at a very low cost.

    The fridge in the room was a bit noisy, but if you unplug it you get good sleep :)

    8.3

  • Latonya
      United States of America
    September 10, 2014

    Staff very nice, and breakfast was great.

    The room was smelly, and the bed wasn't comfortable at all. Didn't feel a sense of cleanliness so I wasn't that comfortable.

    6.3

  • Anonymous
      Australia
    September 7, 2014

    Kim, member of staff went out of her way and was very obliging and helpful. Great PR.

    8.5

  • Anonymous
      Australia
    August 28, 2014

    close to restaurants

    old lifts

    8.3

  • Phil
      Canada
    August 27, 2014

    Location

    Room 240 Fridge door fallen off/Mold in shower/table falling apart and shelf in bathroom not on wall

    5.4

  • Natarajan
      India
    August 25, 2014

    The overall size of the room and items in the room were adequate.

    1)Cockroach in room, 2)No bulb in one lamp, 3)The coffee machine not having filter holding cup, 4)Coffee maker kept on the wash basin makes it all wet while using the basin. 5)Bathroom floor dampness.

    4.6

  • Deborah
      United States of America
    August 22, 2014

    The beds were comfortable.

    Mold in the tub/shower area. The tub was not clean. Floors were dirty, gnats in the room.

    3.8

  • Gretchen
      United States of America
    August 22, 2014

    Loved it! Would stay there again in a heartbeat.

    9.6

  • Stephanie
      United States of America
    August 19, 2014

    Sabrina and Mr. Lander and the continental breakfast was great!!

    The room smelled like mildew but otherwise comfortable and they not had cable TV but they had Showtime...

    7.1

  • Neil
      Canada
    August 17, 2014

    We called to be picked up at airport and lady said he was on his way. We waited 45 minutes and driver finally showed up. We asked him what took so long he said he was just contacted about us. He appoligized but lady at desk was very rude and ignorant. She should have told us how long not say he was on his way when we called. We called back 3 times and she lied each time not impressed

    5

  • Milind
      India
    August 13, 2014

    Staff at receiption was very rude. Lift was not working The breakfast was horrible , stale. The airport transportaion ws too late. I had booked for a non smoking room and need to really fight with the reception to get one. I would appreciate if they could refund my amount as I was not satisfied at all.

    3.3

  • Michael
      United Kingdom
    August 12, 2014

    Handy for the Airport

    Allocated a smoking room, changed to a disabled room, not very good breakfast.

    5.8

  • Gary
      United States of America
    August 10, 2014

    There must have been a prostitute in the room next door. Heard all kinds of sexual moaning and talk Til I finally left the hotel without spending the night.

    3.3

  • Anonymous
      Canada
    August 5, 2014

    Close to airport, had all the necessities including a microwave and mini fridge. Basic breakfast but complimentary so can't complain.

    A bit far to uptown if you don't have a vehicle, about a 45 min bus ride. Staff weren't the most attentive but were all friendly.

    6.3

  • Anonymous
      United States of America
    August 3, 2014

    It was in a good location. The staff was nice. Breakfast was good and nice. The facilities were not in bad conditioning.

    The room carpets needs updating. I was bitten by bed bugs.

    5.8

  • Bjorn
      United States of America
    July 27, 2014

    Staff was roode, Shuttle took over an hour to pick us up from air port and then there was no room in it and we had to take a Taxy. Took a long time to check in. Desk staff was rude to several guest

    4.2

  • Al
      United States of America
    July 23, 2014

    Staff member Sabrena

    Hotel old and not very pleasant, no elevators.

    6.3

  • Carolyn
      United States of America
    July 22, 2014

    Rooms we're clean.

    7.5

  • Roger
      South Korea
    July 19, 2014

    Room was not cleaned. Very messy. Even towel has yellow marks on it. Trash bin was not empty.

    3.8

  • Lars
      United States of America
    July 18, 2014

    staff was very friendly and courteous. They were also knowledgable pertaining to local eateries and events. the room was clean and the bed comfy. i had noticed the amount of noise due to traffic and highway noise along with the close proximity to the Charlotte Douglas Int'l airport. as soon as i closed my door to the room inside, i heard nothing. Excellent! and the price for the room was very reasonable compared to the surrounding hotels at such a short notice for booking the room.

    my smoke alarm detector's battery was low and needed a new battery. It would cherp every 30 seconds..i informed the front desk and she contacted the maintenance person to replace the battery..i guess they were real busy, after 1 1/2 hours..i decided to go to the front desk and ask if they had a battery and i would change it myself. they provided me with one and i swapped it out and got a good nights rest. all in all, that was no biggie for me, however, if it were someone who did not know anything about detectors or someone elderly than myself, that might have been a problem.

    7.9

  • James
      United States of America
    July 17, 2014

    Air conditioner lousy. Door locks broken. Odor outside. Booked non-smoking and got only smoking.

    5

  • Anonymous
      United States of America
    July 16, 2014

    I didn't like how the first room we checked in had no a/c (something we didn't realize until we got unpacked & settled in) and had to switch rooms to a room that was upstairs and farther from our original room. The 2nd room was better though.

    5.8

  • Paula
      United States of America
    July 5, 2014

    location was great for airport departure. Bathroom was nice. Room was clean. Towels were very high quality

    rooms open to outside of building instead of a hall. Beds were scratchy to my kids. rooms quite humid.

    7.9

  • Suzanne
      United States of America
    July 1, 2014

    Closeness to the airport. The wifi was free.

    There was a strong smell of cigarette smoke in the room. The dead bolt was loose. The door looked to have been kicked in at one time. There was dead bugs in the shower. My neck hurt from the pillows.

    4.2

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