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Newest reviews for Quality Inn & Suites Charlotte Airport

  • Phil
      Canada
    August 27, 2014

    Location

    Room 240 Fridge door fallen off/Mold in shower/table falling apart and shelf in bathroom not on wall

    5.4

  • Natarajan
      India
    August 25, 2014

    The overall size of the room and items in the room were adequate.

    1)Cockroach in room, 2)No bulb in one lamp, 3)The coffee machine not having filter holding cup, 4)Coffee maker kept on the wash basin makes it all wet while using the basin. 5)Bathroom floor dampness.

    4.6

  • Deborah
      United States of America
    August 22, 2014

    The beds were comfortable.

    Mold in the tub/shower area. The tub was not clean. Floors were dirty, gnats in the room.

    3.8

  • Gretchen
      United States of America
    August 22, 2014

    Loved it! Would stay there again in a heartbeat.

    9.6

  • Michael
      United Kingdom
    August 12, 2014

    Handy for the Airport

    Allocated a smoking room, changed to a disabled room, not very good breakfast.

    5.8

  • Anonymous
      Canada
    August 5, 2014

    Close to airport, had all the necessities including a microwave and mini fridge. Basic breakfast but complimentary so can't complain.

    A bit far to uptown if you don't have a vehicle, about a 45 min bus ride. Staff weren't the most attentive but were all friendly.

    6.3

  • Anonymous
      United States of America
    August 3, 2014

    It was in a good location. The staff was nice. Breakfast was good and nice. The facilities were not in bad conditioning.

    The room carpets needs updating. I was bitten by bed bugs.

    5.8

  • Bjorn
      United States of America
    July 27, 2014

    Staff was roode, Shuttle took over an hour to pick us up from air port and then there was no room in it and we had to take a Taxy. Took a long time to check in. Desk staff was rude to several guest

    4.2

  • Al
      United States of America
    July 23, 2014

    Staff member Sabrena

    Hotel old and not very pleasant, no elevators.

    6.3

  • Carolyn
      United States of America
    July 22, 2014

    Rooms we're clean.

    7.5

  • Roger
      South Korea
    July 19, 2014

    Room was not cleaned. Very messy. Even towel has yellow marks on it. Trash bin was not empty.

    3.8

  • Lars
      United States of America
    July 18, 2014

    staff was very friendly and courteous. They were also knowledgable pertaining to local eateries and events. the room was clean and the bed comfy. i had noticed the amount of noise due to traffic and highway noise along with the close proximity to the Charlotte Douglas Int'l airport. as soon as i closed my door to the room inside, i heard nothing. Excellent! and the price for the room was very reasonable compared to the surrounding hotels at such a short notice for booking the room.

    my smoke alarm detector's battery was low and needed a new battery. It would cherp every 30 seconds..i informed the front desk and she contacted the maintenance person to replace the battery..i guess they were real busy, after 1 1/2 hours..i decided to go to the front desk and ask if they had a battery and i would change it myself. they provided me with one and i swapped it out and got a good nights rest. all in all, that was no biggie for me, however, if it were someone who did not know anything about detectors or someone elderly than myself, that might have been a problem.

    7.9

  • James
      United States of America
    July 17, 2014

    Air conditioner lousy. Door locks broken. Odor outside. Booked non-smoking and got only smoking.

    5

  • Anonymous
      United States of America
    July 16, 2014

    I didn't like how the first room we checked in had no a/c (something we didn't realize until we got unpacked & settled in) and had to switch rooms to a room that was upstairs and farther from our original room. The 2nd room was better though.

    5.8

  • Paula
      United States of America
    July 5, 2014

    location was great for airport departure. Bathroom was nice. Room was clean. Towels were very high quality

    rooms open to outside of building instead of a hall. Beds were scratchy to my kids. rooms quite humid.

    7.9

  • Suzanne
      United States of America
    July 1, 2014

    Closeness to the airport. The wifi was free.

    There was a strong smell of cigarette smoke in the room. The dead bolt was loose. The door looked to have been kicked in at one time. There was dead bugs in the shower. My neck hurt from the pillows.

    4.2

  • Teresa
      United States of America
    June 30, 2014

    The room wasn't clean. The ac was very loud and didn't work all that well. The weather stripping around the bottom of the door was missing. Our car was broken into while there. Would never stay there again.

    3.3

  • Teresa
      United States of America
    June 24, 2014

    I liked the breakfast even though they always took it up before the time was ready for them to take it up they did have nice people working there.

    The ceiling could use some painting or work done.

    6.7

  • Harold
      United States of America
    June 24, 2014

    The pool

    The bed too small for double,, and people hang around when they Dont have a room there

    7.9

  • Anonymous
      United States of America
    June 24, 2014

    Good location

    Location is old and not well maintained.

    6.7

  • Anonymous
      United States of America
    June 22, 2014

    Location and price

    Chair in room had stains all over it. Bathroom was very small.

    6.7

  • G.
      Canada
    June 17, 2014

    Quick access to airport, several decent restaurants within walking distance.

    Didn't like the 6-9 breakfast time - missed it by a few minutes. Most motels run it later, like 10am. Place is older and getting generally run-down. Pool was dirty - didn't want to swim in that water.

    5.8

  • Wanda
      United States of America
    June 17, 2014

    I liked the professional staff and the services they offered and recommended. At first, I was not comfortable with the location as I traveled with my teenage girls. However, the staff accommodated my concerns by providing options that were more suitable. The breakfast was good. Even moreso were the engagements by staff. They were familiar with the regulars. They asked me about my travels and informed me of services offered regarding leaving my vehicle and providing shuttle service to the airport. Great service and great staff!

    7.9

  • Cynthia
      United States of America
    June 17, 2014

    Price and that's it.

    TV was disconnected from the wall (and resting on the floor). No light or light globe in the fixture in the shower/toilet room. Room smelled of smoke. Lastly, I prefer not to stay in motels as a solo women on business. Unfortunately there were massive flight cancellations and this is the only hotel reservation my husband could find for me.

    5.4

  • Brian
      United States of America
    June 15, 2014

    Room was noisey right by stairs asked for a quiet room had this same room last time and moved she said she was outta rooms

    5.8

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