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Newest reviews for Quality Inn & Suites Civic Center

  • Anonymous
      United States of America
    July 17, 2014

    people are very accomodating and they serve a very nice breakfast

    facility needs to be updated


  • Anonymous
      United States of America
    July 9, 2014

    Location to restaurants and shopping.

    A little noisy.


  • Patrick
      United States of America
    June 6, 2014

    Close to Civic Center

    I think I booked the last room in the hotel. Ice Machine Right out of door,Noisy as hell House Keepers turn down thermostat to 68 when they fix rooms


  • Georgia
      United States of America
    May 21, 2014

    The room was clean, and my request that the room be aired out and cleared of any perfumed cleaners was heeded.

    This hotel is at the juncture of 2 major highways, thus it is loud. I was assigned a room at the front of the hotel, so it was even louder (FYI, driving out I noticed the neither Red Roof nor Fairfield Inn have rooms facing the road, and the Hilton Garden is farther back from the road). There is no soundproofing at all in the rooms. I heard conversations, yelling, dogs barking (this is a pet friendly hotel), doors opening and shutting constantly, and my neighbor snoring loudly. Being exhausted already from 10 hours on the road, I asked to be moved, but was told that only 1 smoking room was available. Finally, at 2am my neighbor stopped snoring, and I was left with only road noise until the checkouts began at 330. Adding insult to injury, housekeeping began pounding on doors and yelling at 9am. Bottom line is, if you need to sleep don't stay at Quality Inn in Florence. Had I wanted to face the rest of my trip exhausted and dangerous on the road, I could have driven thru the night and saved $100.


  • William
      United States of America
    April 8, 2014

    A party was going on in room next to mine; required a phone call to the management around 10:00 p.m.. Her response helped quiet things down but the occupants were out of control.


  • James
      United States of America
    March 22, 2014

    The desk staff were very friendly and very helpful with local information. The room was clean and very comfortable. The Housekeeping staff understood my schedule and accommodated me for refreshing my room during my stay. Will definitely stay here again!

    The room air was extremely dry - had to run the shower just to get some moisture into the air.


  • Anonymous
      United States of America
    December 30, 2013

    the breakfast was good.

    there aren't ANY grab bars in the showers...Not good for the elderly. Also, room was on the small side.


  • Rebecca
      United States of America
    December 21, 2013

    The staff was wonderful. The room was very clean, very comfortable. This was our second stay there and both times it was wonderful. Breakfast was great!

    The drapes didn't block the light very well and it was hard to sleep.


  • Anonymous
      Saudi Arabia
    November 18, 2013

    Close to highway services are located nearby

    Not Clean you don't feel secure


  • Anonymous
      United States of America
    September 25, 2013

    Breakfast was fantastic!



  • Anonymous
      United States of America
    August 7, 2013

    Ladies at the front desk were friendly and very helpful with check in. Breakfast was good.

    Not enough seats to eat breakfast. Others guests could be heard from other room


  • Anonymous
      United States of America
    June 30, 2013

    The room

    The breakfast was bad and the restaurant was to small


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