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Most recent booking for this hotel was today at 14:26

Score from 57 reviews Very good 8.5/10

Newest reviews for Quality Inn & Suites Erlanger

  • Yolanda
      United States of America
    August 18, 2014

    really comfortable beds good breakfast employees were all very nice

    could use more restaurants in the area

    7.5

  • Anonymous
      United States of America
    August 10, 2014

    If there was a problem, the staff was more than willing to solve it. The room was clean.

    The internet service was extremely slow. The bathroom was small and there was no fan in the bathroom to circulate the air. I did not see a microwave in the room for the complimentary breakfast and there was no meat (sausage, bacon, etc.) except the sausage gravy and the food tasted bland.

    7.5

  • Martha
      United States of America
    August 9, 2014

    Bed, sink, TV with guide were all very nice, didn't get to try the shower or pool.

    I asked for a wake up call, and the girl apparently forgot to put it down. It was almost a miracle I made my flight but thanks to the desk girl who took me to the airport immediately. I didn't get to shower; I dressed and ran out.

    8.3

  • Sarah
      United States of America
    August 5, 2014

    Easy to get to airport Shuttle available 24-7 Breakfast is hot

    Nothing around the hotel (no restaurants or places to walk). Maybe a little overpriced.

    7.9

  • Ron
      United States of America
    July 19, 2014

    Basic accommodations. great breakfast

    6.7

  • Lenneke
      Australia
    July 9, 2014

    For somewhere to stay near the airport, this place was fine. Cheap, breakfast included, comfortable. We were easily able to extend check out by an hour, which was very helpful

    The staff were disinterested, openly spoke negatively about their jobs and other staff, and just generally average. Don't expect any bright or cheery staff during your stay.

    7.5

  • Julie
      United States of America
    July 1, 2014

    The bed was the most comfortable thing we ever slept.don't change the beds.wish we could have taken one home.breakfast was good.

    Only two places to eat

    9.2

  • Michael
      United States of America
    June 11, 2014

    The staff and location and the breakfast was pretty good.

    The got my reservation wrong and put me in a smoking room, they did fix that but the room we were put in the sleep pull out couch was dirty it had stains on sheets that didn't look like they were ever clean. The referigerator didn't work, the bed was as hard as a rock, the shower drain was clogged and the water would go from freezing cold to scolding hot and the place was just dirty. The cleaning maids don't know how to clean I guess.

    6.3

  • Anonymous
      United States of America
    May 25, 2014

    I like the area of the hotel.

    I didn't like one of the receptionist attitude it was very poor and rude. And also there were a few ants in my room.

    7.1

  • Lynne
      United States of America
    May 4, 2014

    Staff was so nice. Helpful and kind. Room was clean and breakfast wonderful.

    Nothing.

    10

  • Susan
      United States of America
    May 1, 2014

    We were a last minute booking, but we were treated like long expected guests. The desk staff were very friendly and went out of their way to see that we had everything we needed. It was a most enjoyable stay!

    8.3

  • Andre
      United States of America
    April 15, 2014

    The free breakfast was the best thing that Quality Inn offered despite their lack of choice.

    The room we booked was not the room they gave us. It didn't lock unless we had it dead-bolted. The room was dirty and the staff was very rude. I will NEVER refer this hotel to anyone nor will I stay there in the future!

    4.2

  • Rachael
      United States of America
    April 13, 2014

    When we arrived and went in it looked run down then upon entering the room I noticed pubic hair in bathroom on floor let's get to the bed which also was covered in pubic hair had to call staff at 1 am when I got there to sleep to completely change linen. Not only was it dirty had cigarette burns in comforter.I paid $100 to stay and couldn't even sleep was stressed about what else might be lurking

    2.9

  • Miyoko
      United States of America
    April 3, 2014

    Near air port and took us to CVG airport . With breakfast was nice.

    9.2

  • Annie
      United States of America
    February 2, 2014

    I had to reserve a room due to bad weather affecting my travel. My plane arrived at 2 am and the man running the front desk came and picked me up in the shuttle van even though they had just sent their driver home. He was very prompt and very kind. My room was very clean and comfortable and the staff during my checkout were very pleasant and accommodating. I felt very taken care of and the room price was a great value for the extremely nice room I was given. I would definitely stay there again.

    10

  • Anonymous
      Canada
    February 2, 2014

    The close spot near the airport and the easy conection to the highway.

    The rooms are not very clean and they did not clean the room after one day.

    5.8

  • Melissa
      United States of America
    December 17, 2013

    The location and cleanliness. We have stayed hetre before and that is why we choose this location over one that would have been closer.

    Upon arrival the Manager was speaking to a gentleman who was at the elevator about taking his boots off because the carpet was new. I don't know if the gentlemen was staff or a customer. But at any rate he should not have to take his boots off, even if the carpet was new.

    7.9

  • Anonymous
      United States of America
    October 24, 2013

    Access to the airport. Easy to find.

    The pillows were awful! They were folded in half and stuffed in a pillow case and were very uncomfortable.

    6.3

  • Corwin
      United States of America
    August 13, 2013

    Quiet location Good beds.

    Pool was closed. Toilet malfunctioned. Missing light bulb. Staff not available some of the time. Breakfast was so-so.

    5.4

  • Anonymous
      United States of America
    July 25, 2013

    Good staff, Good value, clean facilities, good breakfast.

    room coffee was not good

    9.6

  • Anonymous
      United States of America
    July 22, 2013

    We were first put in a room that was literally trashed. Then put in a room that was made up but dirty. Toilet didn't work well and neither did air conditioning

    3.3

  • Robert
      United States of America
    July 12, 2013

    The rooms were nice. The staff was friendly. Our room wasn't ready yet, so they upgraded us. That was nice.

    Breakfast was terrible. Not very many choices.

    7.5

  • Anonymous
      United States of America
    July 3, 2013

    The location

    Staffed poorly room wasn't,t ready stayed 3 nights they cleaned the room once

    6.3

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