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hotel A daily breakfast is provided at this hotel. Rooms feature free Wi-Fi. Clark University is less than 5 miles away. Various restaurants are conveniently located next to the hotel.

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Newest reviews for Quality Inn & Suites Worcester

  • Anonymous
      United States of America
    August 28, 2014

    The staff was great.

    Overall it wasn't clean and it was dark and dingy.


  • Anonymous
      United States of America
    July 30, 2014

    Room size/layout

    Trash found in room. Didn't feel clean enough to walk around barefoot. Stains and marks on linens. Curtains broken


  • Edward
      United States of America
    July 28, 2014


    I was extremely upset to find only 1/2 of a pillow. Even though we had four 1/2 pillows, it did not make up for a proper full pillow. The staff was quick to tell us that they would tell management however, I am sure this is a method to cut cost. We travel a lot. I would never return to any of your hotels. Now I know to ask if the hotel has 1/2 pillows or whole pillows. It ruined my night's sleep, which made it difficult to properly function the next day. Please do not send me any coupons, as we wll not return.


  • Anonymous
    July 23, 2014

    Enjoyed the free breakfast in the morning. It was very good.


  • Nancy
      United States of America
    July 8, 2014

    comfortable bed

    pillows to small, pool was filthy, people in the pool were breaking many rules. False advertising for room, had to switch rooms. No light on my balcony.


  • Anonymous
      United States of America
    June 29, 2014

    Balcony was nice

    Breakfast area


  • Robert
      United States of America
    June 11, 2014

    This hotel was fine,

    My reservation was not made. they never received it.


  • Anonymous
      United States of America
    May 8, 2014

    I asked for additional time to stay and they helped me out with that. Very good staff


  • Joyce
      United States of America
    April 8, 2014

    Good customer service and professional.

    The bathroom had a strong smell almost like smoke.


  • Renee
      United States of America
    March 24, 2014

    Very clean, lots of amenities in room as coffee pot, hair dryer, mini fridge, microwave. They supplied us with shaving cream and toothbrushes which we forgot. Great free breakfast, fresh and good!

    The location isn't great and the outside of the hotel looks weathered and beat up, but once inside, it's really clean and nice!


  • Steven
      United States of America
    March 3, 2014


    House Keeping was poor


  • Philip
      United States of America
    March 1, 2014

    comfortable, clean king sized bed, clean bathroom and room. Good breakfast.

    Didn't like the street with all those pot holes.


  • Ronald
      United States of America
    February 21, 2014

    Room was clean and neat. Hotel elevator was out of service. Bathroom was good size and well appointed. Shower was great. Morning Breasfast bar was excellent. Stay was good.

    Hotel elevator was out of service. There were wires hanging from the ceiling. Not sure if that was an old fire detector . Front desk did not provide a receipt at time of checkout as I had booked the room using Felt this was strange and innappropriate.


  • Thomas
      United States of America
    February 21, 2014

    Friendliness of staff

    constant droning noise in the room -- don't know where it came from, but very annoying


  • Coleen
      United States of America
    December 25, 2013

    The bed was comfortable

    The staff arriving and leaving


  • Deborah
      United States of America
    October 29, 2013

    The staff was very helpful and friendly.

    We stayed on the extended stay part of the hotel called the Surburban, and the halls smelled terrible of old food and cooking spices.


  • Louie
      United States of America
    October 22, 2013

    i will never stay there again staff rude hotel room gross, uncleaned i payed in cash hotel still hold up my acct.


  • Janice
      United States of America
    September 14, 2013

    Staff was very friendly, Jeremy was especially helpful

    Actually stayed at the surburban extended stay which is connected and part of the same hotel. There should be a warning about the location as it is in a very seedy neighborhood, meth clinic located at beginning of driveway, guests were outside making noise and partying all night. We stayed 2 nights and 1st room ac wasn't working so moved to a different room on 2nd night, neither rooms were terribly dirty except for the carpets and balconies, they really need attended to on occasion as it is sometimes difficult to keep shoes on a 2 year old and 5 year old and their feet would be completely black within 5 minutes of being anywhere within the unit or balcony!


  • Rosemary
      United States of America
    August 18, 2013

    The room was damp and even smelled damp


  • Anonymous
      United States of America
    July 20, 2013


    Location is next to methadone clinic. Undesirable people walking in hotel without permission. The rear of hotel is a welfare hotel. We heard that a murder occurred there a few years ago.


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