Quality Inn & Suites New Orleans Lakefront  

I did not like anything about this hotel.

Location was awful The rooms and rugs were dirty No microwave or refrigerator The beds are uncomfortable No WIFI was available

Surveillance around area, made feel safer.

entrance was hard to see until you passed and came back, due to paint store parking lot location and entrance to Motel.

The bed was comfortable and employees friendly.

Floors were stained and filthy, not vacumed well either. Walls were not very clean, paint job poor, lobby area dirty, no resturaunts in the area, no comfortable chairs to set in. Would not stay at this Quality Inn again but would like to say again very impressed with the staff.

I like that the tub was bigger than normal. Also that i can have my pets with no charge.....

The location

Location! It was close to everything

No much that I can think of.

It was filthy and the carpet, drapes and furniture should have been retired 5 years ago. Ceiling fan caked with dust on the fan blades. Public areas needed to be cleaned with a putty know on most corners. The lights to our room hallway were burnt out making the trek there dark. The wall behind the reception was even filthy, cold air return grate was caked with dust - the wall hasn't seen a cleaning rag in quite some time. The office person decided to smoke at about 10pm and it nicely filtered up into our non-smoking room for a nasty night's breathing. We hate smoking. Get the drift?

There was noyhing I liked about it.

I was very dissappointed. The hotel looked nothing like the picture.The area was filled with street walkers and shady characters. A very bad part of town. My wife and I travel quite a bit and like feeling comfy and safe. We felt very unsafe. I feel like we did not get what we wanted and the pic of the hotel they showed was totally diffrent. Im very disgruntled and feel like we got taken for a ride.

I didn't like anything.

I never write or complain about my travels but in this ocassion I really have to do it because our stay was really awful,the day we check in when we got to our room tv control was broken, no lights, no sufficient towels and the nice guy in front desk couldn't help. The next day our room wasn't done, housekeeping didn't clean and the beds weren't done.Again front desk guy couldn't help. This is the worst hotel I have been . Rate is high for the poor service Also I was doublecharged.

Not much. Only hotel available but still 9 miles from Convention Center.

Location was in a run down area. Hotel was very dated. Worn carpet, old decor, cheap furniture, thin walls. Did not feel safe. Checked out after one night there. & flew home a day early from business conference.

Breakfast was good

Broken lampshade, battery holder on the tv remote was gone, bath tab was so far off the floor, I had trouble getting in and my head (I'm 6ft) was only an inch or so from the ceiling, the hair dryer didn't work, the key cards didn't work but were replaced with one that did, the coffee in room wasn't there, empty sack was, the room had two beds but no wash cloth at all and only one towel, not enough coffee containers at breakfast to handle the crowd.

I got a refund for my room without any hassle.

It was described as a hotel, but turned out to be a motel. My check in took 30 min. Was given the key to a room that had yet to be cleaned (as in previous occupant's sheets and blankets still in the floor.)

The room was clean, the beds and pillows comfortable, and the staff was super nice. The surrounding guests were quiet.

They offered coffee and breakfast.

EWhen I checked in, I was issued a room that smelled of mold and mildew. The refrigerater had leaked all on the floor and the carpet was wet. I called to the office and was placed in another room. However, once I was in the room, room service was not very good about bringing extra towels, toilet tissue,etc. They would tell us they didn't have any clean or would bring more and forget and when they when they didnt forget, they would bring a few having me to call each day for more only to go through the same thing. I feel like the rooms were over priced for the condition they were in or missing(I.E. Cracked ceiling, no ironing board). Getting quality service and staying in a quality hotel is important to me. If I am going to spend all of the extra money that covers the hotel, then the services and the room need to be superb.

the staff at the front desk were friendly and accommodating

friend left his shirts behind and one of the management members, dameon, said it could not be located. so this presumes to make me think if somethings left behind here then it will not be retrieved or either he was to lazy to actually look. also answering the phone sometimes is non existent

Nice people

The use of drugs in some of the rooms. Floors could have been cleaner

room was clean

hotel was in bad location very bad side of town

The location to where we were going was good. The beds were comfortable and the bathroom was clean.

The carpets in the room were extremely dirty, we had to wear shoes the entire stay. The outside of the hotel was very dirty and trashy. The room constantly smelled of cigarettes and a rotten egg smell. There also was no view at all of the lake, which the listing said there was. The hotel was close to no restaurants, everything around us was shut down or very old and dirty and not somewhere we would eat.

I like the beds, very very comfortables. Is very quiet and silencious.

We order for a taxi in the hotel and came to pick us the worst taxi driver, especially never be confident with him. Never use a taxi driver named larry. He is a bad person. Never ride with that man.

The room was extremely comfortable and very clean. The bed was very comfortable and the pillows were great.The flat screen TV hanging on the wall was nice as well. We definitely got more than we paid for and that was the most pleasure we got out of staying at the Quality Inn. We will surely remember Quality Inn next time we travel.

The breakfast wasn't very impressive, but thank you for the free meal anyways.

All of the staff I came into any contact with we're terrific. Extremely professional, polite and accommodating, they went above and beyond to be helpful and assist with our needs.

The rugs were absolutely filthy, everything about the room was run down, with rust and what looked like mold around the base of the toilette, not to mention the largest unidentifiable winged creature went running across the floor while I was sitting on the John. Needless to say, I was booked for several nights and only stayed the 1 night. I can't say enough however, that very one of the staff I came in contact with was wonderful!

Bathroom was very dirty, very, very. Toilet didnt work. Carpet very dirty, it is the most worst room I ever had, D I R T Y. Price was ok when we paid on internet, but I would not have paid that price for a room as dity as this.

I would not stay there again. The carpeting was filthy, the staff was not friendly and I did not feel safe there. The parking lots are terrible and the entry way is actually an alley. It was not really close to the downtown areas but is close to the ghettos.

Even though they did not have me on their booking system they could still assist me at 1am and provide me with a room

Location - too far out of town for tourist with no motor vehicle. The local bus runs at 45 minute intervals. Wi-fi - it does not work in the rooms as they say. I stayed in 118 - no wifi inside, very limited right outside the room. The only place to do anything was in reception. This place was a last minute booking due to hurricane Sandy, I would not have stayed here otherwise. It is a motel for travelers stopping off the highway nearby who need a room for the night. It is not vacation accommodation if you are visiting New Orleans

Reasonable rate.

My husband was having cancer surgery the following morning at Tulane and I had booked a king room several days in advance. Upon arriving, they did not have a king available (overbooked) and we had to take a double room. The biggest problem I had was the fact that the front desk clerk was not friendly, very unprofessional, and seemed to not really care about us. The room was not clean and did not feel sanitary at all. We will never stay at a Quality Inn again.

The best thing was House Keeping. There was one particular House Keeping Staff who was warm and very helpful. The Front Desk help was average, but not the worst.

Let me start off with, I truly understand this was not a 5 Star Hotel, but I didn't want to stay in a hotel that give you a feel that u bring hookers, make porn movies and do drugs. The photos shown online must be pictures from when the hotel was first built because what I arrive to was a hotel in major need of repairs. . The lobby was dirty, wi-fi was slow, the carpet in the room was beyond nasty, chip paint, old furniture, the grounds was fill with dead bugs and cigarettes. I feel an accurate description of the hotel need to be provide and Quality Inn need to take a look at the services that they provide to the paying consumer.