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9733 Highway 9, Ben Lomond, CA 95005 – Show map
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3 properties in Ben Lomond
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27 verified reviews
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Quality Inn & Suites Santa Cruz Mountains Ben Lomond's staff speaks: English
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BBQ Facilities, Outdoor Pool (seasonal), Grounds
Free! Free private parking is available on site (reservation is not needed).
Vending Machine (drinks), Dry Cleaning, Fax/Photocopying
Non-smoking Rooms, Heating, All Spaces Non-Smoking (public and private), Air Conditioning, Designated Smoking Area
2:00 PM - 11:00 PM
Until 11:00 AM
Children and Extra Beds
All children are welcome.
Free! Up to two children under 17 years stay free of charge when using existing beds.
There is no capacity for extra beds in the room.
Pets are not allowed.
Cards accepted at this property
Quality Inn & Suites Santa Cruz Mountains Ben Lomond accepts these cards and reserves the right to pre-authorize your card prior to arrival.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Based on 27 reviews
Value for money
Show reviews from:
Located at the junction of Hwy 17 and Hwy 9, this Los Gatos motel features free Wi-Fi in all guest rooms and serves a daily continental breakfast.
Score from 44 reviews Excellent
Just a 15-minute drive from San Jose International Airport off Hwy 17, this Los Gatos lodge features an on-site restaurant and outdoor pool. Free Wi-Fi and a daily continental breakfast are included.
Score from 106 reviews Good
This Santa Cruz hotel features an outdoor pool with cabanas available and fire-pits for guest use. A restaurant and bar is on site. The modern rooms feature an iPod docking station and a cable TV.
Score from 327 reviews Very good
This motel in Santa Cruz is within walking distance of the beach, boardwalk and Santa Cruz Wharf. The motel offers free Wi-Fi, spacious rooms, and a seasonal, outdoor pool.
Score from 203 reviews Very good
Nice beds, size of room friendly staff.
That the price more then doubled when we decided to stay an ext night. Explanation fair enough, but it was still irritating
We have stayed there for several years and the remodel and changes have been very welcoming. Next time I will deal directly with the Quality Inn!
When I booked in June, I was told the rate would be $149.00. I agreed and we booked 3 rooms. When we checked in we were told the rate was $219.00 plus. We had no choice at 10:00 at nite, to even drive home. Very disappointed in my experience with BOOKING.COM!!
The lady in charge, Kirsten, was very helpful and in my opinion an asset to the business.
The setting was very nice,enjoyed the breakfast. Close to the golf course in Boulder Creek.
The staff refused me appropriate parking and a guest had to unload my car for me after staff also refused help. The facility is up a fairly steep hill & I am partially disabled. The attitude of the man who checked me in was inexcusable. I cancelled my 2nd night. The manager made excuses. This staff desperately needs training in customer service. I would not recommend to my worst enemy and would NOT stay there again.
Continental breakfast a plus...nice to wake up and just go to the lobby for food. Very convenient :-)
Clean, well furnished, and attractive
On a very busy street
Rooms were redocorated about 3 years ago. Still looks fresh. Comfortable beds and nice pillows. Nice linens
everything was just great!
Location in the redwoods is great for hiking e.g. at big basin, and close to santa cruz
Room smelled a bit, but seemed clean. Breakfast a bit miserly. No serious negatives though.
Most of the staff was very nice and friendly. It's very close to redwood forests if that's what you want to see (we did). Breakfast was good, as I recall.
I booked a room here because of the high ratings and was hoping it would be a nice surprise for my wife. It was tremendously disappointing, and my wife really let me have it, and I wound up in the dog house for about three days. Our room didn't have a microwave, first hotel on our trip that didn't. Same thing about the laundry room - they didn't have one. Same thing about the pool - closed! The room was smaller than expected. The hotel is right on the main road. Everything in Ben Lomond is expensive and this hotel was no exception. We much preferred our stay at the Quality Inn in Capitola, which was much cheaper, cleaner, had a heated pool, great staff, terrific location. Next time we are in the area we will stay in Capitola and just drive to the redwood forests instead of staying near them. My wife loved the Quality Inn in Capitola, which naturally made it all the worse for me...
Location - under big redwood trees Staff - very friendly and accommodating Facility - clean as a whistle
convenience of location and reasonable rates
front door hinges loose, hard to open and close.
personal service was fantastic, I felt like I was very important to the staff.
I showed my AAA card but did not receive a discount. I dinged $12.50 just for staying there, in addition to quoted price.
clean room, friendly staff, comfortable bed, quiet
We were very pleased with the Quality Inn. It was clean, well-appointed, friendly and comfortable.
The wkd rates are outrageous prices!!!
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