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1425 South Fifth Street, St. Charles, MO 63301, United States of America – Show map
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12 properties in St. Charles
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87 verified reviews
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Best Western Plus The Charles Hotel's staff speaks: English
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Fitness Center, Indoor Pool
WiFi is available in all areas and is free of charge.
Free public parking is available on site (reservation is not needed).
Airport Shuttle (surcharge), 24-Hour Front Desk, Baggage Storage, Meeting/Banquet Facilities, Business Center
Newspapers, Non-smoking Rooms, Facilities for Disabled Guests, Family Rooms, Heating
From 3:00 PM
Until 11:00 AM
Cancellation and prepayment policies vary according to room type. Please enter the dates of your stay and check what conditions apply to your preferred room.
Children and Extra Beds
All children are welcome.
All children under 17 years stay free of charge when using existing beds.
One child under 2 years stays free of charge in a crib.
One older child or adult is charged USD 10 per person per night in an extra bed.
Any additional older children or adults are charged USD 5 per person per night when using existing beds.
The maximum number of extra beds/cribs in a room is 1.
Any type of extra bed or crib is upon request and needs to be confirmed by management.
Additional fees are not calculated automatically in the total cost and will have to be paid for separately during your stay.
Pets are allowed on request. Charges may apply.
Cards accepted at this property
Hover over the cards for more info.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Based on 87 reviews
Value for money
Show reviews from:
Located along Interstate 270, just 17 miles from downtown St. Louis, this Creve Coeur, Missouri hotel serves a daily hot breakfast. Each guest room includes a flat-screen cable TV with HBO.
Score from 30 reviews Wonderful
SpringHill Suites is 12 minutes from the Lambert-St. Louis International Airport and offers free shuttle services. The hotel offers guest studios with free Wi-Fi and the hotel features an indoor pool....
Score from 35 reviews Excellent
Offering both an outdoor and an indoor pool, Ameristar Casino Resort Spa St. Charles is located on the Missouri River.
Score from 13 reviews Excellent
Just off Interstate 70 in Saint Charles, this Missouri hotel features guest rooms with free Wi-Fi and cable TVs. Lambert–St. Louis International Airport is a 15-minute drive away.
Score from 36 reviews Review score
Our room over looked the Pizza restaurant and at I think it was approximately 2 a.m. in the morning very early and they had a delivery truck unloading and banging his doors. Not a pleasant sound after 5 hours on the road and extremely tired. It seemed to go on forever. So we didn't get a very nice rest. I mentioned this to the lady at check out and she was sorry. But yet she couldn't do nothing about it. Otherwise it was a clean hotel.
Outdated bathroom,short toilet,room doors do not seal properly to keep noise and light out. There was a bright orange light shining directly in our room window. Our room was next to noisy elevators. Did not sleep well.
Friendly staff, nicE pool, good breakfast.
I had family in a nearby hospital and did not know what the length of my stay would be. The staff was great about working with me to add nights to my stay. The staff was great overall. The hotel was clean and the pool was nice when the family came during the weekend. The free breakfast was good too. I felt comfortable staying here as a single lady. Easy to get on I-70 And plenty of places to eat right next door. I would definitely stay again.
I loved the nice staff and also how clean everything was and how well maintained everything was.
My friends sink was clogged the toilet in my room was so low. Thre needs to be a connection between the hotel and Denny's. why have it there when you can't access it?
For my purpose the location was very good easy off the interstate and easy on. It was close to where I wanted to spend time
The hotel was somewhat hidden. Without our GPS we would have been looking for it for a bit. There needs to be a taller sign for it! The entry way is not very welcoming but every other great thing makes up for that!!
Location was spectacular; there were many restaurants and stores in the area. This part of town was clean and friendly. The room itself was clean and comfortable. The breakfast was what is to be expected for a hot breakfast. They kept the kitchen are stocked and ran out of nothing. Would definitely stay here again
I didn't like finding a hair on my linens, but since everything else seemed very clean, I gave the benefit of the doubt!
I liked having a fridge and microwave in my room. The hotel breakfast was good & the attendant at the breakfast I went to was very friendly and on top of things.
Clean. Comfortable, easy access to interstate 70.
Old Facility (remodeled but the rooms were wet with humidity)
Courteous Staff Good Management Full Breakfast Clean Rooms
There were 2 toilets in our room, one of which didn't work. The trouble was that it made an AWFUL sound unless the water to the toilet was shut off. We were not transferred to another room, nor were we offered a discount at checkout due to the lack of properly working facilities. Disappointed in that.
There were 3 of us adults (Myself, my husband and his father) so having the extra space was fantastic. Gave us all the privacy we are used to at home, without the extra expense of another hotel room.
Indoor pool Not enough room to eat breakfast...so crowded couldnt ever get in Slow elevators
Staff was awesome Beds were comfy
People smoking outside of doors drifting into the building. Everyone had to walk thru all the smoke!
Smoke free rooms
Because it's close to the freeway and space is at a premium, there aren't a lot of places for your dog to explore.
Within walking distance of an historic district with lots of restaurants and a park. Close to the freeway.
It was right off the highway which was nice. There are places to eat just a stone throw away from the hotel
Shower and no water pressure....shower head very very very hard to operate
Horrible breakfast. Shower was dirty and felt like tub was going to fall through floor. Bed had lint and hair on it. Tables were dusty and trash can still had previous travelers food in it. We wore our shoes in room whole time until getting in bed cause floor was disgusting. I'm not one to complain about a hotel but this was one of worst I've stayed in. Also take the stairs cause you will wait for hrs on elevator.
Checking out of the hotel to be honest was only thing I liked.
Hot tub closed.
Staff, cleanliness,.decor, breakfast.
Except for Sarah the front desk staff seemed overwhelmed and under trained.
Sarah at the front desk. She was very good at solving problems. So was the housekeeping staff.
our room was cleaned daily, and we never had to ask for anything. The staff was very courteous. Breakfast was always ready when it was supposed to be, and it was very tasty.Ample parking. We never had to search for a spot.
Our beds and shower were not properly cleaned.... There was hair in our bed, the restroom wasn't clean...the shower was dirty!!!
Free breakfast and fitness room
Elevator was slow and no hot tub in pool area
Free breakfast, fridge in room
I'm a senior citizen and the low toilets as mentioned by other reviewers were difficult for me. I just didn't think that they would be THAT low. Rude people smoke outside in the clearly marked No Smoking area in front of the hotel. If you hear persistent beeping in your room, it may be the in-room safe and not the smoke detector. I was not told when checking in that there is a $2 per day fee to have this beeping safe in the room, but the charge was eliminated upon check-out w/o any problems.
The location in St. Charles and the price on booking.com were key to my selecting this hotel. The room and facilities were exactly as described by the management. The hotel also has an on-site laundry facility (2 washers and 2 dryers) near the reception area. The parking is free, ample and well-lighted. The in-room mini-fridge and microwave were a true plus because when I travel I prefer to prepare my own breakfast and dinner. The staff was helpful and friendly. This is a very busy hotel that is family and pet friendly. The large in-door pool gets a lot of use. Breakfast was included in my cost, but I did not eat there. The breakfast room was cheerful, the food appeared well-stocked with a good selection and LOTS of people were taking advantage. Easy driving distance to riverfront community of Old Towne St. Charles that has wonderful shops and restaurants. Wi-Fi is free and is available throughout the hotel not just in the public areas. Very close to a Cracker Barrel for my hearty departure breakfast on my final day. I will stay here again in a few months.
The staff was very helpful and friendly.
not one handicapped accessible bathroom in the entire hotel !!!!!! very true about the LOW toilets-----
location was good --- breakfast ok --- --pool was great for the children ---staff were all very accommodating--
Shower curtain smelled a little musty other than that everything else was clean and comfortable
After a long day exploring St. Charles and St. Louis area it was a good place to come back to each day and recharge for the next day. A great location
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