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Score from 218 reviews Good 7.9/10

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Newest reviews for Comfort Inn & Suites Dulles

  • Roger
      United Kingdom
    September 2, 2014

    Efficient shuttle Helpful desk clerk Free wifi Excellent breakfast

    No serious critcism

    8.3

  • Diana
      United States of America
    August 31, 2014

    The mattress was very comfortsble.

    Lack pf a restaursnt in the hotel. Dofficult to nsvigate tomfimf a restaurant.

    8.3

  • Anonymous
      Nigeria
    August 19, 2014

    The staff were friendly

    7.5

  • Mohammed
      Saudi Arabia
    August 13, 2014

    good job

    10

  • Allan
      United States of America
    August 12, 2014

    The wifi was to the point of being un usable. Very slow.

    9.6

  • John
      Israel
    July 26, 2014

    Third floor wreaked of smoke.

    7.1

  • Julie
      United States of America
    July 12, 2014

    The shuttle to the airport, comfy bed and good breakfast!

    Staff was not happy, smiling or enthusiastic at all. After discussing our needed time for a shuttle to the airport twice, the driver was still 15 minutes later then arranged. Front desk person we just barely helpful!

    8.8

  • Susan
      United States of America
    July 6, 2014

    I loved the little kitchenette and the window bench. The morning check out employee was nice and she friendly.

    I hated how there was sticky gum on the carpet, things were broken, the late night employee that check us in was rude, unfriendly, couldn't understand what he was saying, and not welcoming. The sheets, blankets, all of the bedding smelled old and dusty like they have been sitting for a looong time after they were last washed. Frankly it wasn't worth the money to spend the night there unless its you're very, very last option.

    3.3

  • Anonymous
      United Arab Emirates
    July 6, 2014

    Attention to detail. Letter from the manager with information about the city.

    7.1

  • Juan
      United States of America
    July 5, 2014

    Price location friendly staff checked in at 9 pm and checked out at 4 am. needed a place close to airport to catch a 6 am flight. it was perfect

    9.2

  • Lambert
      United States of America
    July 5, 2014

    Room is dirty I mean the carpet inroom n hall way. Also have an odor.

    5

  • Anonymous
      United States of America
    June 24, 2014

    Price and location and friendly staff

    STRONG scent of air freshener made me feel ill

    7.1

  • Anonymous
      Japan
    June 24, 2014

    The hotel locates close to IAD, about 15 minutes and 10 USD by taxi. Shuttle service to IAD is every 30 minutes. Very good place to stay one night before your flight from IAD.

    No food shops around the hotel. Therefore, I recommend to have dinner before you come to the hotel.

    5.4

  • Anonymous
      United States of America
    June 23, 2014

    cleanliness, lobby, WiFi, receptionists

    Comcast cable inoperative for 4 hours on Friday; no TV or Internet. Had to use the hotel across the way in order to use internet. No pool, but not essential to have one.

    10

  • Anonymous
      United States of America
    June 22, 2014

    I like this hotel since it's so comfort and clean. The shuttle bus runs every 30 mints to the airport in the morning. The breakfast starts very early at 5:30 which is great for early flights. I recommend it for you.

    The internet wifi worked in my .room but was not very fast This my only complain about this hotel.

    10

  • Eveline
      Kuwait
    June 21, 2014

    Quiet and guest courteous

    I am a single parent with one child. The room was extremely small even for one person. We travel light: 2 small carry-ons and one checked bag. There was no room to accommodate our luggage and freely walk in the room.

    6.3

  • Jose
      United States of America
    June 18, 2014

    I found the location very convenient with Dulles Airport nearby and a major mall & eateries only a couple of exits away. Ms. Geraldine at the front desk was very helpful & the room was very clean & well appointed. I liked the large parking lot so I was able to walk for 20 minutes without ever leaving the property. I would give this hotel an excellent rating if not for the lack of working a/c I had in my room.

    The a/c did not work. The fan was only blowing humid warm air. I reported it to Geraldine who said unfortunately they were totally booked. I spent a warm & humid night in my unit. In the morning, when I reported the issue to the Asst. Manager as I was checking out, her only response was that she was sorry. I did not ask for a refund or a discount but I do think one should've been offered considering that the lack of working a/c in my room was the only thing keeping me from giving this hotel an excellent review.

    8.3

  • Anonymous
      United States of America
    June 17, 2014

    courtesy shuttle to Steven F. Udvar-Hazy center

    Killed 6 stinkbugs in room 203. Front desk was sympathetic and tried to contact the hotel manager on my behalf twice without success. All rooms were occupied so changing rooms was not an option.

    6.3

  • Jackie
      United States of America
    June 9, 2014

    Bed was comfortable and check-in was easy and very pleasant.

    Third floor needs to be totally repainted and redecorated as the smell of smoke is awful. In addition reinforcement of the non-smoking policy in the rooms must be done. The carpet was recently cleaned but that did not accomplish the goal. A customer at the front desk stated "we always smoke up there! They even have ashtrays in all the rooms." There are a few smoking rooms but in this case the hallway window, at the non-smoking end was open to help draw smoke out and it was obvious smoke was coming from these rooms. Front desk personnel was more interested in keeping the smoking customer happy than checking on the issue on the third floor. Front desk staff at check-out were concerned about the problem and spoke with me about it as well as provided an un-requested room discount.

    5

  • James
      United States of America
    May 25, 2014

    Breakfast included

    8.8

  • Lois
      United States of America
    May 19, 2014

    staff was personable and helpful

    9.2

  • Anonymous
      Thailand
    April 20, 2014

    Not far from IAD airport It's no choice if you miss a flight from IAD airport

    Shuttle bus is not frequent schedule go and back from airport. You must use a cellphone to call for service.

    5.8

  • Anonymous
      United Kingdom
    April 17, 2014

    Comfortable bed and spacious room. Excellent breakfast arrangements.

    8.8

  • Anonymous
      United States of America
    April 2, 2014

    It was very convenient as we were rerouted to Dulles airport and had an unplanned overnight. It worked great for us.

    9.2

  • Cornelis
      Netherlands
    April 2, 2014

    Close to the airport with free shuttle. Easy for a early flight. You can order a pizza to the room.

    There is nothing around you. Nothing else for food. A fast food store on walking distance, but no pedestrance path

    5

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