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344 Camp Street, New Orleans Central Business District, New Orleans, LA 70130 – Show map
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Food & Drink
Free! WiFi is available in all areas and is free of charge.
Private parking is available on site (reservation is not needed) and costs USD 32 per day.
Vending Machine (drinks), Vending Machine (snacks), Airport Shuttle, 24-Hour Front Desk, Tour Desk, Baggage Storage, ATM on site, Concierge Service, Laundry, Dry Cleaning, Meeting/Banquet Facilities, Business Center, Fax/Photocopying
Safe, Non-smoking Rooms, Family Rooms, Elevator, Heating, All Spaces Non-Smoking (public and private)
From 4:00 PM
Until 11:00 AM
Cancellation and prepayment policies vary according to room type. Please enter the dates of your stay and check what conditions apply to your preferred room.
Children and Extra Beds
All children are welcome.
Free! Up to two children under 13 years stay free of charge when using existing beds.
Any additional older children or adults are charged USD 10 per night when using existing beds.
Extra beds are not available.
One child under 2 years is charged USD 10 per night in a crib.
The maximum number of extra beds/cribs in a room is 1.
Any type of extra bed or crib is upon request and needs to be confirmed by management.
Additional fees are not calculated automatically in the total cost and will have to be paid for separately during your stay.
Pets are not allowed.
Cards accepted at this property
Hover over the credit cards for more info.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Based on 610 reviews
Value for money
Show reviews from:
This New Orleans hotel is 2 miles from Harrah's Casino and features free Wi-Fi. A microwave and refrigerator are provided in every room at the Pontchartrain Hotel. A desk is also available.
Score from 233 reviews Very good
In the center of the French Quarter, this boutique hotel is a 5-minute walk from Jackson Square. This cozy hotel features an outdoor saltwater pool and rooms with a refrigerator.
Score from 723 reviews Excellent
Located in the French Quarter, this hotel offers rooms with laundry facilities, a full equipped fitness centre and an outdoor pool. It is 2 blocks from Bourbon Street.
Score from 330 reviews Very good
Just steps from the French Quarter, this New Orleans hotel has free Wi-Fi in every room. A complimentary continental breakfast is provided each morning.
Score from 268 reviews Very good
Loved it as much as I loved the city itself.
The room was tiny.the air cond. make a loud sound the whole night
Location, just near the French Quarter Staff Price
Wifi, in our room didn't works. We have to stay outside the room. Parking for 25$ just near the hotel (but there is the same problem in other hotel). No breakfast Our bed are a little bit small for a queen size.
Half of the building was closed for construction
Prohibitively expensive car parking
Great place actually they are redoing all the rooms. Close distance to bourbon st
Nothing I can honestly think about
Hotel was clean
The air didn't work, but we were moved to another room
Bed was a full and we paid for a queen.
Location, easy walking distance to everything, lovely recently renovated room, comfortable bed, quick wifi. The hotel is currently being renovated.
The staff was very nice, very kind
I liked being in walking distance of public transit stops. We also liked the brick walls in our room. The staff were helpful and nice.
The decor seemed outdated; bathroom ceiling was in poor condition; paint around windows peeling off; one widow was cracked; pillows were not comfortable; wished there could have been breakfast available; wished valet service were more affordable.
I was not made aware of the remodel and the fact that normal amenities would not be available
Room was spacious, comfortable, clean, well maintained, good location; cleaning and maintenance staff was excellent - polite and efficient.
No refrigerator, no microwave and NO Internet! Very inconveniencing and frustrating; administration/reception staff was surprisingly clueless and provided little or no help with resolving problems such as the lack of Internet access; female swing shift desk clerk was not very sociable or receptive to hotel guests and, instead, just kept staring at her smartphone.
It was easy and close to everything, rooms were nice and clean.
Great location, price and staff.
The location of the hotel is very convenient !! The staff was very helpful !
There was no breakfast availible. Complimentary or not. There was no room service. The shower would never shut off. It was always running water. One side of the room was always warmer than the other because of how the air conditioner was.
It was clean.
No water pressure while showering. Wifi was horrible.
The location was great... The hotel staff was warm and friendly helped us with a few questions we had about places to eat.
The price of the hotel was to high for this outdated hotel, the individual that checked me out didn't know what she was talking about with my bill she really needs to learn math and the hotels procedure for room deposits.
Closeness to French qtr
A/C needed to be cooler and bathroom had no shelves and NO window to look out of.
The price that Booking. Com got me . Thanks again !!!!
I didn't like that Queen & Crescent had no dinner room or bar , no pool no excise room . The rooms was good .
Staff was friendly and accommodating. Would recommend for location.
In diar need of updates, upkeep, all around tlc. Just felt a little dirty and worn.
After reading such foul reviews I was so worried that the room would be crawling with every nasty thing possible. I came prepared with cleaning products and towels from home. Shame on you all that said bad things! Upon arrival it was 7:30 A.M. Check in is at 4 P.M. The guest service lady was so friendly she allowed myself and two daughters to check in. We stayed in room 523. It was a corner room huge bathroom with a double sink plenty of room for all our stuff. The brick wall was a nice surprise we had 2 queen beds with plenty of storage full closet with safe that worked. The room attendants were so pleasant offered towels and soaps and coffee. The Coffee pot was brand new in our room, the hair dryer worked great. (No extra past hair left behind at all) the ice machine was right down the hall by the speedy elevators. Both work great. I was so impressed with all the service that greeted us upon entering and exiting each and every time. They would say hello, how was your outing, or have a wonderful time exploring. The door to main building did lock at 10 P.M. for guests only. However there was a desk attendant 24 hours. We did not take use of the parking they offered. There was a lot attached to the building. $25.00 dollars per 24 hours. Well worth it. There was no need to drive anywhere everything with-in walking distance. The ruby slipper awesome breakfast was behind the hotel. Welts deli right outside the door going toward canal street. Oh the shower water pressure is there and the toilets flush everytime. Nothing ran all night and the a/c was soooo cold we had to turn it up. Great price for where we were located. If I were to return to N.O.L.A. I would stay here .
That there was no breakfast offered. Tv guide would have helped with what channels you offer. More on hand city activitie guides available. We had to ask for tours that were tuck away in the desk.
The hotel is located within walking distance of the river and the French quarter as well as many restaurants.
The rooms were small and there was no lounge. The staff at the front desk was not friendly. Where is southern hospitality? A lost art?
Staff were extremely happy, hospitable and helpful.
When booking, we asked for two queen beds. Confirmed! When we arrived, reservations were for only one bed. They were full but found a roll-away. That was OK but made the room crowded. Loved the ambiance of the hotel itself and the location.
The location was great. It is walking distance from everything. The staff was friendly.
The first room we got was not in the best shape and smelled like smoke but the staff quickly found us a better room.
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