While we were there, the swimming pool was closed for two days which was very disappointing for our son who really wanted to swim. One of the light in the room was constantly blinking, and even though I reported it and the stuff said it would be fixed, that never happened. And we stayed in there for more than a week! Also, one night, when we came back, we found out that the room was same as we left it a few hours ago. No maid service! Here is the most interesting part, before we left the inn, I personally reminded the front desk to send the maid service since they had not that day so far. Also, one bottle of shampoo and we were three, unless you asked for more! One day, I tried to talk to the maid, so that I could tell her to leave some sugar and cream with the tea bags (since after the first day, they never did), I was surprised to learn that the maid only know tow words, "no English." Furthermore, the breakfast is extremely ordinary; only boiled eggs, no scrambles, and the bread seemed not so fresh either. There were only three hangers in the closet, and even I asked for more, never received any.
I liked the location, and behavior of the staffs. They were friendly. Also, it was great to have tea and coffee available for all day long in the lounge area. Good area; everything close, including shopping malls, restaurants, the zoo and the Sea World.