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300 Bourbon Street, New Orleans, LA 70130, United States of America – Show map
Excellent location – rated 9.5/10! (score from 358 reviews)
Rated by guests after their stay at Royal Sonesta Hotel New Orleans.
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Royal Sonesta Hotel New Orleans's staff speaks: English
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Outdoor Pool, Grounds
Fitness Center, Massage
Food & Drink
WiFi is available in all areas and is free of charge.
Private parking is available on site (reservation is not needed) and costs USD 36 per day.
Room Service, Car Rental, Airport Shuttle (surcharge), 24-Hour Front Desk, Tour Desk, Baggage Storage, ATM on site, Concierge Service, Babysitting/Child Services, Laundry, Dry Cleaning, Shoeshine, Meeting/Banquet Facilities, Business Center, Souvenir/Gift Shop
Newspapers, Safe, Non-smoking Rooms, Facilities for Disabled Guests, Family Rooms, Elevator, Heating
From 3:00 PM
Until 11:00 AM
Cancellation and prepayment policies vary according to room type. Please enter the dates of your stay and check what conditions apply to your preferred room.
Children and Extra Beds
All children are welcome.
Up to two children under 18 years stay free of charge when using existing beds.
Up to two additional older children or adults are charged USD 40 per person per night when using existing beds.
One older child or adult is charged USD 40 per night in an extra bed.
One child under 4 years stays free of charge in a crib.
The maximum number of extra beds/cribs in a room is 1.
Any type of extra bed or crib is upon request and needs to be confirmed by management.
Additional fees are not calculated automatically in the total cost and will have to be paid for separately during your stay.
Pets are allowed. Charges may apply.
Cards accepted at this property
Hover over the cards for more info.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Based on 358 reviews
Value for money
Show reviews from:
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The lack of welcome and staff friendliness. The difficult shower taps and the bedside lamps. No tea making facilities. The yapping dog next door.
The people at the front desk were very accommodating Neil was outstanding in his performance and Gino was also an outstanding employee made us feel right at home
Was quite upset that I paid quite a bit more for my room compared to the people that I was with this was a very disappointing experience sincerely Linda Malinovsky
Woke up at 1:30 am to the sound of water running in the bathroom. Found discolored water pouring from ceiling into toilet and floor below. Called front desk and they sent up maintenance. I was told that nothing could be done and they were sold out. This was unacceptable and I requested to speak to manager. He did find us another room, but I was unhappy that I had to initiate a request to speak to the manager:(
Location was great, right in the heart of Bourbon Street nightlife.
Room I was given was not what I reserved, had to wait for a room, could not get a key to the minibar, valet kept trying to give us the wrong vehicle, took over a half hour to finally get the correct car.
The location was good
The hotel is tired and not well maintained. It looked nothing like the photos. It smelled. We moved after one night!
Very silent and great rooms.
Missed a proper pub/bar with beer from tap!
Great location, friendly, helpful, and professional staff. Without question would stay here again.
There is nothing I didn't like about the Royal Sonesta in New Orleans.
I loved how close it was to everything. No car needed.
Quick trip to take in as much of old NO and the Sonesta location does that! We didn't choose to dine in the Sonesta, but many equivalent options close, for oysters, mussels and frittes, local fare and more. Plenty of lively entertainment, didn't get to go to Frenchmans street where locals hang. Next time.
Perfect location on Bourbon street.very helpful staff,very friendly. I would stay there again.
Needed a coffee pot & microwave.
I was sick during my visit and the staff took care of me like family. They were courteous and caring. Although traveling with a bad chest cold is the worst, they made it bearable.
Always working on the elevator but it didn't inconvenience me at all.
Great location. Busy street al day. For good night sleep, keep away from rooms with windows to Burbon St.
Pool was lovely didn't feel like you were in the middlemof a busy street
None it was a lovely hotel
The location, staff. Ryan at front desk did a great job putting all of us close togeather and in a quiet room.
Waiting in line to get coffee in the morning. Waiting for room service to bring it. Easy fix put coffee pots in room or I'll bring my own.
Dirty bathroom. We got a sofa bed instead of a real hotel bed
This hotel is very good, Friendly staff and good well maintained accommodation. The fact that it's right on Bourbon street is very assuring because late at night the street back from Bourbon street are dark and dangerous. The ability to step/stagger directly off the bright lit Bourbon into one hotel is priceless. Lunchtime checkout is welcome too - especially with a hangover.
Be careful letting the doorman handle your bags as he will carry them 10 meters to the bell desk and expect a tip - and you will still have to tip the bell.
Beautiful accommodations and right on Bourbon St. Employees are especially helpful in any suggestions for food or drinks or places to have FUN! I will be back!
We liked the club floor great service.
Nice old hotel. Centrally located.
I requested an upper level room away from the elevators. The room I received upon check-in was on the first floor of rooms wedged between the elevators and the men's restroom. This might very well have been the worst room in the hotel. The room itself was as expected. A rework of an old hotel room. While most of the room has been redone, the light switches were old and yellowed and look like they needed replaced. That was when I started noticing how old the room was and how it really needed to be completely reworked.
Location was great and the room was private/quiet though a bit small.
$40.00 a day to park a car ($200.00) for our stay was terrible. Also I do not like having to deal with attendants in order to access my car. I had to constantly be sure I had dollar bills available for tips.
The location is excellent, our 3rd visit, we knew that going in. The staff upon arrival, check in, bell service was outstanding; friendly & outgoing. Loved the swimming pool area and the bar located there.
Maintenance workers directly outside our window, able to see into our 5th floor room, at 8:00 AM, doing repairs. When we complained, we were given a $20 voucher for breakfast to a restaurant that was closed for remodeling. (We were able to redeem our voucher at a on sight cafe that was open) No refrigerator No coffee maker No housekeeping the morning we slept in (this is New Orleans). Expected more than for what we were charged. Again this was our 3rd stay here because we enjoyed our first 2 so much, which made this stay disappointing.
being harassed by security again
Location makes this hotel fantastic! The room with the balcony overlooked Bourbon Street and we really felt like we got the spirit of NOLA as we watched the tourists and locals alike stroll the street below.
An uncomfortable sleeping experience. The sheets were overly bleached and scratchy. Also, the pillows were hard and big. The noise is all night long. If you are a light sleeper, this hotel won't work for you.
Great location, clean rooms with a comfortable bed.
Wifi was a little slow
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