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300 Bourbon Street, New Orleans, LA 70130, United States of America – Show map
Excellent location – rated 9.5/10! (score from 386 reviews)
Rated by guests after their stay at Royal Sonesta Hotel New Orleans.
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172 properties in New Orleans
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386 verified reviews
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Royal Sonesta Hotel New Orleans's staff speaks: English
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Outdoor Pool, Grounds
Fitness Center, Massage
Food & Drink
WiFi is available in all areas and is free of charge.
Private parking is available on site (reservation is not needed) and costs USD 36 per day.
Room Service, Car Rental, Airport Shuttle (surcharge), 24-Hour Front Desk, Tour Desk, Baggage Storage, ATM on site, Concierge Service, Babysitting/Child Services, Laundry, Dry Cleaning, Shoeshine, Meeting/Banquet Facilities, Business Center, Souvenir/Gift Shop
Newspapers, Safe, Non-smoking Rooms, Facilities for Disabled Guests, Family Rooms, Elevator, Heating
From 3:00 PM
Until 11:00 AM
Children and Extra Beds
All children are welcome.
Up to two children under 18 years stay free of charge when using existing beds.
Up to two additional older children or adults are charged USD 40 per person per night when using existing beds.
One older child or adult is charged USD 40 per night in an extra bed.
One child under 4 years stays free of charge in a crib.
The maximum number of extra beds/cribs in a room is 1.
Any type of extra bed or crib is upon request and needs to be confirmed by management.
Pets are allowed. Charges may apply.
Cards accepted at this property
Hover over the cards for more info.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Based on 386 reviews
Value for money
Show reviews from:
Harrah’s Casino and the French Quarter district are within a 5 minute walk of this New Orleans hotel. It offers on-site dining and free Wi-Fi.
Score from 1139 reviews Very good
This historic boutique hotel is located less than a mile from New Orleans’ vibrant French Quarter District.
Score from 366 reviews Excellent
Less than a 5-minute walk from French Quarter's famed Bourbon Street, this hotel features free wireless internet and an on-site restaurant.
Score from 503 reviews Good
Situated in the French Quarter, this New Orleans hotel was built in the 1800s and provides simple rooms with coffee facilities. Guests are a 5 minute walk from Jackson Square.
Score from 601 reviews Excellent
We were able to walk to any location in the French Quarter in a few minutes. The staff was friendly & helpful. The bed was extremely comfortable and the room was remarkably quiet given the hotel's Bourbon Street location. The coffee shop is a great spot for people watching.
We stayed on the concierge level and the hotel staff was wonderful. Great open bar in the evening and breakfast in the morning. I'll stay here anytime I'm in New Orleans
Location excellant with good facilities. Staff very helpful with great service.
The reception when we came in was amazing, staff unbelievable, had a real passion for their job, cleanliness for second to none, attention to detail, spot on. Food in restaurants, a culinary delight. Can't wait to go back
Nothing, really and truly nothing
The staff was very helpful in pointing us where we were going to, helped us find restaurants that we local favorites and just all around pleasant
Only issue was in our room. The outlets weren't working right and couldn't get the to reset. With in 5 min of calling the front desk someone came up and fixed them.
From the moment we arrived, we were treated with such warmth...stopped on the street to ask the door man about parking and he was smiling and seemingly so happy to talk to us. Then we got to the front desk and were, again, greeted with such warmth and offered a upgrade to a balcony room! Even hotel employees we passed in the halls made sure to wish us a great day
no street noise. Friendly helpful staff.
The room could have been a little larger for the price and a coffee maker in the room would be nice.
No coffee pot in rooms.
Was decorated beautiful for Christmas. Location was great. Had a really great time! Bed was comfortable and room was big for being in French Quarter.
No coffee pot in room
Portiers. Very friendly and helpful. Reception staff were helpful but could have been a bit more respectful Lobby and decorations are awesome Location Parkhouse in the building
Shower needed serious decalcifying TV control did not work Bathroom smelled from sewage Small room with tiny window... Needed more light Having to carry $1 bills around Very expensive. For that price everything should be perfect Noise from garbage crews outside very early in the morning.
the phone could have been answered a little more quickly than it was.
My wife and I loved the decorations and friendliness of the staff. Hotel is close to everything...we never used our car.
The parking fee was more than I expected.
Very comfortable stay, great staff and ideal location!
The only complaint would be the restaurant ran out of desserts for our Thanksgiving dinner. But then again I should live without it!
This was great experience, we will be back.
When we were leaving the door man and other personal watched us load our bags, no one tried to help they were to busy talking. This was at 630 am, they were not busy.
The lack of welcome and staff friendliness. The difficult shower taps and the bedside lamps. No tea making facilities. The yapping dog next door.
Location Friendliness of Staff
Rates = everyone in my group was awarded a discount when I called to check on the discount I was denied. Housekeeping staff walked in room with a privacy sign out on door, twice!!!
The people at the front desk were very accommodating Neil was outstanding in his performance and Gino was also an outstanding employee made us feel right at home
Was quite upset that I paid quite a bit more for my room compared to the people that I was with this was a very disappointing experience sincerely Linda Malinovsky
Woke up at 1:30 am to the sound of water running in the bathroom. Found discolored water pouring from ceiling into toilet and floor below. Called front desk and they sent up maintenance. I was told that nothing could be done and they were sold out. This was unacceptable and I requested to speak to manager. He did find us another room, but I was unhappy that I had to initiate a request to speak to the manager:(
Location was great, right in the heart of Bourbon Street nightlife.
Room I was given was not what I reserved, had to wait for a room, could not get a key to the minibar, valet kept trying to give us the wrong vehicle, took over a half hour to finally get the correct car.
The location was good
The hotel is tired and not well maintained. It looked nothing like the photos. It smelled. We moved after one night!
Very silent and great rooms.
Missed a proper pub/bar with beer from tap!
Great location, friendly, helpful, and professional staff. Without question would stay here again.
There is nothing I didn't like about the Royal Sonesta in New Orleans.
I loved how close it was to everything. No car needed.
Quick trip to take in as much of old NO and the Sonesta location does that! We didn't choose to dine in the Sonesta, but many equivalent options close, for oysters, mussels and frittes, local fare and more. Plenty of lively entertainment, didn't get to go to Frenchmans street where locals hang. Next time.
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