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10 Independence Drive, Chelmsford, MA 01824, United States of America – Show map
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2 properties in Chelmsford
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42 verified reviews
They speak your language!
Radisson Hotel and Suites Chelmsford-Lowell's staff speaks: Spanish, English
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Sauna, Fitness Center, Indoor Pool, Indoor Pool (all year)
Food & Drink
WiFi is available in all areas and is free of charge.
Free public parking is available on site (reservation is not needed).
Room Service, 24-Hour Front Desk, Baggage Storage, ATM on site, Dry Cleaning, Meeting/Banquet Facilities, Business Center, Fax/Photocopying, Souvenir/Gift Shop
Newspapers, Safe, Elevator, Heating, All Spaces Non-Smoking (public and private), Designated Smoking Area
From 3:00 PM
Until 12:00 PM
Children and Extra Beds
All children are welcome.
Up to three additional children or adults stay free of charge when using existing beds.
One additional older child or adult is charged USD 15 per person per night in an extra bed.
Cribs are not available.
The maximum number of extra beds in a room is 1.
Any type of extra bed or crib is upon request and needs to be confirmed by management.
Additional fees are not calculated automatically in the total cost and will have to be paid for separately during your stay.
Pets are not allowed.
Cards accepted at this property
Hover over the cards for more info.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Based on 42 reviews
Value for money
Show reviews from:
Located off Interstate 495, this hotel in Chelmsford, Massachusetts features an on-site restaurant and rooms with free Wi-Fi and a cable TV. The Lowell Memorial Auditorium is 3.9 miles away.
Score from 62 reviews Good
Located directly off of Interstate 95 and featuring free local area shuttle service, this Burlington hotel provides a free daily hot breakfast and spacious all-suite accommodations featuring...
Score from 196 reviews Wonderful
This hotel in Lowell city center is 1 mile from Merrimack Valley Repertory Theatre. It features complimentary Wi-Fi and rooms with flat-screen cable TVs.
Score from 57 reviews Very good
In Chelmsford, Massachusetts, this hotel features an on-site fitness center and a daily hot continental breakfast. The University of Massachusetts-Lowell is 3 miles away.
Score from 31 reviews Good
Mold, peeling wall paper, carpet so matted it looked shiny and greasy
Staff were great! Very helpful!
The bed was not comfortable in the first room. I told them and them moved me to another room right away but the bed was only a bit better.
Near where I had to be
Very loud - this is an on going complaint
no instructions for tv remote
Everyone from the front desk to housekeeping was super. Especially superior was Alyce in housekeeping. She went far out of her way to make our stay even more enjoyable.
Room too close to interstate difficulty with TV remote needed batteries
Distance from room to office.
We love the beds the room Smell real nice and it was very cleanmy
My wife didn't like the fact that you didn't have a free breakfast we miss that fact
Like the location
Prices & can be more pro
It was close to restaurants and shopping. Myself and my business partner ate at Moonstone grill, (recommended by the front desk after plugging your not so upscale bar/restaurant). Moonstone I will give an excellent review for!
Sleep number bed was extremely difficult to operate. It only worked sometimes. Very uncomfortable even when I got it to work. Desk staff were not overly friendly in welcoming guests. Not rude, just bland. We went with Radisson even though it was more expensive than the hotels that the company we were in town to visit recommended. Next time we will use their recommendation as they have more knowledge of the area hotels. Not a bad hotel, just not what the name Radisson had come to mean to me.
Restaurant on property, plenty of parking,
no mini frige
I found smart offer in the booking but they charged me more. It was expensive for that hotel
Room next to elevator. Enough said.
With ONE call to the Desk, Management of the hotel and the cleaning staff. They cleaned the room, top to bottom. Gave us complimentary single drink cards for the evening, but the best of all and made our stay. Was the two cards for FREE breakfasts. There was a wonderful woman who looked after us and the other guests, like we were family - her name tag said "BEN". She served the food with flair, she made suggestions for us to eat, made us feel like "Family". This is what I would call Great Customer Service" The lady that tended bar in the hotel lounge - came down with a bag of microwave popcorn, our room didn't have one - she immediately went to the kitchen microwave and popped it for me - is that considerate and good customer service - YES! The night clerk who came up to clean our room - after hearing about it brought plastic bags and rubber gloves, moved the couch and every other piece of furniture and cleaned under it - never been done since this hotel was opened I think.
Finding bobby pins with hair still in them, bottle caps and a package or something with at least one religious picture all inside a transparent plastic bag. Along the edge of the bed, dusk & something that was growing the corner. The clerk when we arrived and could not even let us check in (paperwork wise only) until her cleaning staff had finished. Well, that failed I would say, especially with all the rooms in two separate building and she assigned us to the 4th floor of the one that was being remodeled. Wallpaper partially torn off the hallway walls, outlet covers on the floor below the live outlet and plaster dust everywhere.
Friendly, helpful and gave an awesome breakfast place recommendation too.
The menu in the restaurant was very limited. That's ok we found a grill next plaza over that was good.
Room was clean and bed was comfortable.
Pool area was not that nice and no comp breakfast.
Gym Pool Restaurants Rooms
Location Signages Laundry Accessibility Transportation
The bed was lumpy and very uncomfortable. The pillows likewise with 2 lumpy and one hard as a rock. THe sheets smelled so strong of laundry detergent that it was unpleasant and difficult to sleep. The air conditioning was very loud and kept going on and off and didn't appear to have a continuous cycle. WE eventually decided to shut it off as the noise of on/off was keeping us awake. Then we could hear the neighbor's air conditioning doing the same thing. The walls were paper thin. And finally, after waiting quite a while to check in because of a big group in front of us(obviously no one's fault) they gave us keys that did not activate and we had to return to the front desk. We travel quite a bit and I have never had such an uncomfortable night in a hotel. I will never stay at the Radisson again.
Some of the front desk staff had fair customer service skills. When I asked one staff member about mass transit to Boston; he didn't bother to look up anything. As it turns out, there is a bus Called Boston Express that leaves from Tyngsboro and goes direct to South Station.
Nothing in that hotel that I like.
The hotel staffs don't seem to care about customer experience. I was calling to order my breakfast and was told to hurry up even when I had given the order. Also, requested for a small fridge but no one got back to me at all even after I checked out.
The beds were excellent/very comfortable, perhaps the most important feature of a hotel.
The breakfast menu left something to be desired.
This was a great hotel...very satisfied with our stay..
location to highway,
dinner prices a little high steak was tough
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