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11350 Lyndon B Johnson Freeway, Dallas, TX 75238, United States of America – Show map
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273 verified reviews
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The Regency Hotel's staff speaks: English
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BBQ Facilities, Outdoor Pool (seasonal)
Pool Table, Darts, Sauna, Fitness Center
Food & Drink
Restaurant, Bar, Breakfast in the Room
WiFi is available in all areas and is free of charge.
Free public parking is available on site (reservation is not needed).
Room Service, Packed Lunches, Vending Machine (drinks), Vending Machine (snacks), Shuttle Service (free) , 24-Hour Front Desk, Express Check-in/Check-out, Baggage Storage, ATM on site, Concierge Service, Laundry, Dry Cleaning, Ironing Service, Meeting/Banquet Facilities, Business Center, Fax/Photocopying, Souvenir/Gift Shop, VIP Room Facilities, Honeymoon Suite
Newspapers, Safe, Non-smoking Rooms, Facilities for Disabled Guests, Elevator, Heating, All Spaces Non-Smoking (public and private), Designated Smoking Area
From 3:00 PM
Until 12:00 PM
Cancellation and prepayment policies vary according to room type. Please enter the dates of your stay and check what conditions apply to your preferred room.
Children and Extra Beds
All children are welcome.
Up to two children under 13 years stay free of charge when using existing beds.
Any additional older children or adults are charged USD 10 per night for extra beds.
There is no capacity for extra beds in the room.
Any type of extra bed or crib is upon request and needs to be confirmed by management.
Additional fees are not calculated automatically in the total cost and will have to be paid for separately during your stay.
Pets are allowed on request. Charges may apply.
Cards accepted at this property
Hover over the cards for more info.
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Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Based on 272 reviews
Value for money
Show reviews from:
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Just off Interstate 35, this all-suite hotel in Dallas features an outdoor pool and free Wi-Fi. It offers limited shuttle services to and from Dallas Love Airport.
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This hotel is just 4 miles from Dallas Love Field Airport and provides a free airport shuttle service. Cable TV is included in all guest rooms and the hotel has an outdoor pool.
Score from 330 reviews Very good
The efficiency of the staff, security was excellent , facilities immaculate and clean!!!!
I was charged twice. Staff was rude and unwilling to assist. Room sheets had burn marks and bathroom had mold
It was HORRIBLE!! People next door "partied" until 3:45!!! Our room had 2 "sleep number" beds- one bed was broken- half was not inflated- the service people were awful, the place was dirty, the phones to contact the front desk didn't work, my friend woke up itching from ??? No heat! Waste of money!!! The rooms were nasty- I saw 3- the place was not well- maintained. The furnishings in the room- like upholstered chairs-dirty& stained. Ewwwwwwww- we were exhausted after our stay.
Customer service was poor. The sleep number bed in my room was not working nor was the hotel phone. I had to call on my phone to get assistance. After an hour and 2 calls later, I went down to check out early and that's when they sent someone up to help.
the TV had three channels, the bed was hard as a rock, room was filthy and the toilet seats didn't have
the TV had three channels, the bed was hard as a rock, room was filthy and the toilets didn't have a conver over the water filter. someone got a key to our room and tried to come in at one point. just an overall bad stay.
Beds we nice and the staff was friendly
People smoking in stairways and the phones in the rooms do not work.
This place is falling apart. The hotels conditions is so bad the only thing holding this place together is duct tape. Phones and Internet is not working at all. If you are planing on taking a shower you need at least 15-60 min just to get the hot water running. The first room I was given had not been cleaned properly. The whole hotel smelled like Weed, I ran into prostitutes at two separate occasions and somehow I got a flat while I was away from my car in their parking loot.
The bed is sooo hard you can feel the springs
the bed sucks im in pain i geel all springs
the Dallas Arboretum in winter time. Room is big. Receptionists are friendly. Nice T.V. Convenient location Beautiful carpet and draperies
I stayed here only one night to visit Dining room table and floor are filthy. Old hotel with dirty floor from the front to inside - sticky floor Telephone in the bedroom doesn't work. - I can't call front desk for anything. The place is big (250 rooms in several buildings). Floor lamp doesn't have plug - useless No drinking water in the bedroom Elevator at the other end of the building doesn't work - long walk from the other end The bed adjusting number doesn't work-it is just for show
I like their Breakfast. It is quite pleasant.
The Gym was in a devastating condition and unkempt. Also, the room was not properly cleaned
Nice and clean
I make a request and they didn't and what they give me it was not working good was not available to use. Need more time for breakfast
The price for the room people off the street were paying was less than I was paying booking on line and that put me off a bit.
The beds were comfortable, they had sleep number beds.
I dont think i would stay here again unless i have to, elevator being seviced and then was paper left out of service. None ofthe ice machines worked. There was no remote for the tv.
Not a damn thing
bed was sunk in a lumpy also found needles in bedspread the lock on door was missing on top on the door u enter from parking lot was busted out and had plastic covering it
The sleep number bed was comfortable
Ice machines didn't work. Elevators were broken so thankfully I wasn't on 3rd floor. Vending machines broken or empty. Laundry room out of order. Shower broken in room. Under new management, which doesn't say much for either management.
The location didn't feel secure facility bwasnt clean, elevator wasn't working and wasn't up to standards for facility.
The room was up to date and very clean
No housekeeping on staff after 12am and my room had only 2 towels in it.
Heater not work toilet wouldn't flush..backed up... shower..no hot water..boo controller for tv. Management said everything was fine and my boyfriend and I are tripping..
The tv had alot more channel.
when i get there it was hard finding my room it take me 30 minute. Then when i get there someone was knocking at me door tell me to keep it down but i just get to my room. And to top it off i had a double bed room but one of my beds had a air mattress on it.
Bed was great.
No extra blankets when we called and asked. Seems like the appliances are a little outdated. The location is fine, not the best.
There was nothing to like about facility but the smoking rooms. Location was good too.
The carpets very dirty. No phone in room. Building not well kept, lots of broken down doors and wooden pieces. Exposed electrical circuits. Poor customer service.
Though for the room's stuffs I kind of like.
had to move out and cancel my nine more days left, as one have to reconnect to the internet because of intermitent distruption, gym not accessible, pool not accesible, most staffers do not speak english. Many exits and entrances unchecked and loosed security appartus
The room wasn't as clean as it should have been.
Supposed to have a king bed. Had two dbls. Comfort thing for bed was broke
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