Radisson Lexington Hotel New York

Location: proximity to downtown nyc

The way our issue with rooms was handled. My room had a very noisy ac. It took over a day to get someone to see it and fix it. I believe the problem was too many people at once and staff was not adequate to serve everyone. Not expected from a reputable hotel chain.

The hotel is centrally situated and is a good base for business travel, my room suffered from having a really bad view (the air con units) but if like most business travellers you spend little time looking out of the window, its fine.

Location, modern designs, top class, 5 mins walk to rockafella centre & grand central and 5th&6th ave

The hotel had good restaurants, and that there was other good restaurants nearby. Among other things, a cheap breakfast restaurant across the street. Close to attractions in the city. Short distance to Central Station and Rockefeller Center, and shopping area in the Fifth Avenue. Very friendly staff, except "the man at the bar".

It would have been desirable with the ability to freshen up a bit after the city tour, for us who had little time for sightseeing before we were to travel to the airport. Maybe a small wardrobe / extended restroom facilities.

Hotel location

I arrived hotel at 10 pm and there was no booking record. Hotel reception asked me to call booking.com but it wasn't office hour (didn't take any responsibility). Finally, he offered me a standard room although I booked a junior suite for 3 people. After I viewed the room I complained as it was too small for 3 people.

The hotel was very central to all the sites. The Chinese restaurant attached to the hotel served good food with reasonable prices although felt we were rushed by the waiter (and at times a bit rude).

Due to building work across the street the hotel guests had to listen to a lot of noise. I booked a junior suite but the pull out bed was very uncomfortable and once out meant we couldn't use the living area or get access to the fridge. It would have been nice to have coffee/tea making facilities. The reception staff were polite but not friendly.

There is a function on TV "Japanese TV program". But actually it didn't work and I couldn't watch it, though I paied for it. (I claimed it and finally it became no charge.)

One day in four days when I returned hotel night, there was no drinks in mini bar in the room. They just forgot to restock a refregerator. I claimed but the attitude if the reception staff was very bad. They helped nothing, just saying me to buy outside by myself. I really want to request to improve.

Location was great

bathroom too small

Very well located but facilities are a bit old since not all the building has been refurbished yet

Old facilities

I slept next to the gym and the hotel was very noisy during the late evening hours. I was unable to sleep through the night.

very convenient location-walking distance to most tourist sites and to 5th avenue and Macys.

one of our rooms was near a generator/ ac unit and was very noisy. Shampoo and soap were cheap and nasty

Location was excellent, the elevatior was super-fast

Room (for 2 people) was very very small, bed was not comfortable (also very small), sound isolation was very poor (could hear everything from the next room and from the aisle), cleaning of the room was not satisfactory (could see the dirt of the previous customers), very over-priced breakfast-restaurant downstairs (would recommend the other one accross the street -> only one third of price and...

The hotel is under renovation, moreover, there is a big construction work in front (the corner of Lexington avenue & 48-th.). Better to inform tourists about it. The windows are outdated & the construction works are very noisy. I could sleep only with the earplugs.

The hotel is under renovation, moreover, there is a big construction work in front (the corner of Lexington avenue & 48-th.). Better to inform tourists about it. The windows are outdated & the construction works are very noisy. I could sleep only with the earplugs.