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Show map The Concourse Hotel at Los Angeles Airport – A Hyatt Affiliate

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Newest reviews for The Concourse Hotel at Los Angeles Airport – A Hyatt Affiliate

  • Brian
      United States of America
    August 29, 2014

    Location Facilities Workout room Food was good (Surprise) Large spacious room Easy to walk to after dropping off your rental car

    Windows did not open - but with the airport near by I understand why.

    10

  • Anonymous
      United States of America
    August 28, 2014

    convenience to the airport

    There were many things that did not meet my expectations for this hotel. They include the following: television was not flat panel (no high-def), limited channels, not all channels came in clearly, linens smelled funny, the bathtub's glazing was peeling away, beverage prices in the lounge were excessive

    6.5

  • Anonymous
      Sweden
    August 28, 2014

    Perfect location if you want to stay close to the airport after a long flight. Very comfortable bed and a good night sleep. They also have free shuttle from the airport to the hotel (takes around 5-7 min with the bus).

    10

  • Fred
      United States of America
    August 28, 2014

    The Concourse provides a good place to stay before an early morning flight. The location is very convenient to LAX. We were pleased with shuttle service which ran often. Staff was courteous and helpful,

    The hotel was a little difficulty to locate.

    7.5

  • Carol
      New Zealand
    August 28, 2014

    We booked into the Concourse Hotel as a stopover for one night. We found the location to the airport really good, free shuttle service to airport. Staff in the café at the hotel very friendly, they served healthy food. The room we had was very comfortable and clean. Would certainly recommend.

    7.9

  • Natalie
      Australia
    August 27, 2014

    Shuttle to and from the airport terminals.

    The beds were quite uncomfortable.

    7

  • Mauricio
      Brazil
    August 26, 2014

    It is a low cost option in LA. It is changing the management and flag of the hotel, it seems that changes are comming.

    Airport is not close to most attractions in LA. Room was smelling of cigarette. Rooms are old.

    5.8

  • Ralph
      United Kingdom
    August 26, 2014

    Dirty , poor staff

    2.5

  • Julie
      United States of America
    August 25, 2014

    Convenient location (if you need to be near the airport) Rooms surprisingly comfortable for the cost Feather pillows

    Room key problems

    7.9

  • Miguel
      Malaysia
    August 25, 2014

    None

    The hotel changed name and I got an E-mail after I arrive , I waited arounf 1 hour for the shuttle, because I didn't know about the name change. No bottle water provided and the vending machine not accepting bills in every floor so I couldn't get water at late night.

    6.3

  • Kenneth
      Australia
    August 25, 2014

    Great one night stopover and very close to the airport. Efficient airport shuttle check in and out a breeze. Decent meals though expensive for what they are. Would stay again.

    Not close to anything else but the airport.

    8.3

  • Glen
      Malta
    August 25, 2014

    great bfast, all areas are very clean and friendly staff, stayed just 1 night but one can notoce immediately that it's a good hotel!!

    9.2

  • Nirmalee
      United Kingdom
    August 25, 2014

    Shuttle and the concierge.

    Would have liked complimentary breakfast

    8

  • Judith
      Australia
    August 24, 2014

    Bus pick up at lax

    Had to pay for a full night for a four stay. Feel as a airport hotel day rate or hour rate for overseas travellers would incur my repeated business

    6.7

  • Anonymous
      United States of America
    August 21, 2014

    Proximity to airport

    Bathroom tiles , tub and sink were a mess. TV was out of the 80"s. Needed a guy from maintenance to fix cable box when we arrived. Had limited local stations, couldn't even get Fox news. Rugs were dirty. When I arrived in LA to call shuttle service they said they were the La Quinta hotel. I was never notified about the name change. The in house rentacar service was not there when we arrived at the hotel. Had to wait 25 minutes to being me my car. When I got that it was a filthy , filthy Camry. I know it was not hotel's responsibility for rent a car but it tied into the whole experience. Not a good one.

    5.4

  • Kathleen
      Malaysia
    August 21, 2014

    The bed is comfortable

    The decor and the room is old. Needs refurbishment

    5.8

  • Fred
      United States of America
    August 21, 2014

    Location, location, location!

    Bathtub slow to empty (need Drano); only one plastic cup (need a real cup)

    8.3

  • Anonymous
      United States of America
    August 20, 2014

    The staff at check in were rude. Almost bothered by your presence. Couldn't find the shuttle from the airport cause I had no idea they had changed their name to the concourse!

    4.6

  • Kathryn
      United States of America
    August 19, 2014

    Proximity to LA International Airport

    Everything else. Front desk not knowing how to handle problems, smell of old cigarettes in rooms (although non smoking hotel), air conditioner in room would not get cool enough and was so noisy I had to wear earplugs. This hotel needs a complete refurbishment.

    4.2

  • Anonymous
      Australia
    August 19, 2014

    Had friendly staff in bar restaurant and prices not too bad.

    Had to walk about 10 minutes to the local bus. No direct bus route.

    7.5

  • Philip
      United Kingdom
    August 17, 2014

    Location ideal for the airport and the Sight Seeing bus stop, who provided an excellent service at a very reasonable price. Outdoor pool was well received by the kids...

    Mattress was harder than many hotels and was rather uncomfortable. Room WiFi very poor and totally unreliable on the 9th floor.

    7.9

  • Anonymous
      United States of America
    August 15, 2014

    Location

    Inattentive and confused staff, from the front desk to the shuttle drivers

    6.3

  • Keira
      United States of America
    August 15, 2014

    Some of the people in guests services were extremely nice. The shuttle was quick to get to and from the airport.

    Understaffed, over busy, in serious need of a remodel, my room was dirty, the bed was really uncomfortable, my TV was broken. Horrible experience.

    4.6

  • Alessandro
      Italy
    August 15, 2014

    Close to the airport

    Old and bad fornitures, Poor Reception competence, BAR expencive

    3.3

  • Charlene
      United States of America
    August 14, 2014

    Room was smokey in non-smoke room; had no soap; TV old; room shabby; restaurant expensive; front desk did not pick up at 12:30AM after I checked in

    4.6

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