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Riverfront Hotel-Grand Rapids
270 Ann Street Northwest, Grand Rapids, MI 49504 – Show map
After booking, all of the property’s details, including telephone and email address, are provided in your booking confirmation and your account.
Get instant confirmation with FREE cancellation on most rooms!
The most recent booking for this hotel was made on Aug 29 at 7:24 PM from the United States.
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28 properties in Grand Rapids
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222 verified reviews
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Riverfront Hotel-Grand Rapids's staff speak: English
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Golf Course (within 2 miles), Sauna, Fitness Center, Hot Tub, Indoor Pool (all year), Game Room, Karaoke, Nightclub/DJ
Food & Drink
Free! WiFi is available in all areas and is free of charge.
Free! Free public parking is available on site (reservation is not needed).
Room Service, Vending Machine (drinks), Vending Machine (snacks), 24-Hour Front Desk, ATM on site, Laundry, Dry Cleaning, Ironing Service, Meeting/Banquet Facilities, Business Center, Fax/Photocopying, VIP Room Facilities, Honeymoon Suite
Newspapers, Non-smoking Rooms, Facilities for Disabled Guests, Elevator, Heating, All Spaces Non-Smoking (public and private), Designated Smoking Area
From 4:00 PM
Until 12:00 PM
Cancellation and prepayment policies vary according to room type. Please enter the dates of your stay and check what conditions apply to your preferred room.
Children and Extra Beds
All children are welcome.
Free! One child under 4 years stays free of charge when using existing beds.
Free! Any additional older children or adults stay free of charge when using existing beds.
One older child or adult is charged USD 15.75 per night in an extra bed.
Free! One child under 2 years stays free of charge in a crib.
The maximum number of extra beds/cribs in a room is 1.
Additional fees are not calculated automatically in the total cost and will have to be paid for separately during your stay.
Pets are allowed on request. Charges may apply.
Cards accepted at this property
Riverfront Hotel-Grand Rapids accepts these cards and reserves the right to pre-authorize your card prior to arrival.
You must show a valid photo ID and credit card upon check-in. Please note that all special requests cannot be guaranteed and are subject to availability upon check-in. Additional charges may apply.
Please note, guests who check-in early will be charged a non-refundable fee. Please contact the hotel directly for more details using the contact information on the booking confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Based on 222 reviews
Show reviews from:
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Half the sleep comfort bed leaked air so it went flat overnight. The other side, even though this was a pillow top (?) was like sleeping on an air mattress. The air didn't work well at all, the room didn't cool off til morning.
Would stay here again.
The pool water was to cold and gym equipment needs to be updated.
The staff was excellent. The hotel is well kept up and there are often guest activities going on during the day and evening. I also have to comment on the towels -- they were thick and fluffy and so comfy!
The location is a bit awkward. It's across the river and away from the downtown area. The hotel restaurant wasn't very good either.
Breakfast ordered from room service, NOT INCLUDED IN ROOM COST.
Smelled of smoke, dirty, stained linens, carpet, bathroom disgusting. Moldy, rusty, burn holes. Broken Sleep Number Bed...didn't hold air to adjust. Windows don't open and A/C never shut off. I could keep going. No other room available there or in town that I could find. Stuck. Will not go back, ever.
Sleep number bed Staff I experienced were helpful
Cleanliness SLOW elevator squeaky door leaky ceiling slow service in restaurant boring/easy menu overpriced for what the food is
Hotel is very run and well over priced for what it is
The hotel is trying to improve and still needs to do more, but I commend them for trying to make the property a better place. the staff was very friendly and courteous.
We had terrible neighbors (guests in the room next to us) who kept us awake throughout the night. We had to call the front desk three times and the neighbors were still not asked to leave the property until the following morning.
Swimming pool and jacuzzi: Helpfulness of staff - upbeat lobby atmosphere with fresh cookies at check-in
Bath could be spruced up- seemed outdated
After coming home and reviewing our banking account. We discovered we were charged a $250.00 cleaning fee?!?!? Excuse me? Not even a courtesy call to say they were doing this? When we called the hotel they stated the cleaning was "unspecified" and they "assumed it was due to smoking"!!!!! This is outrageous. How can you charge somebody that amount of money and not have a clear reason? AT NO POINT DID WE EVER SMOKE IN THAT ROOM. I would recommend that booking.com take their business away from this hotel, and tell all travellers to stay away.
Located not far from downtown Grand Rapids.
Sleep Number beds did not function correctly. So, the beds were hard and not the most comfortable to sleep on.
Staff and restaurant were great
Room seemed a little dated
Cleanliness, hotel staff response.
WAS LOCKED OUT OF ROOM HAD TO WAIT TEN MINUTES FOR MAINTANCE PERSON TO COME AND OPEN ROOM
The staff was very friendly, the room were clean, and our room was a decent size.
I think the price was a little high. We were told it was city view, but all we had a view of was a highway and dirty roof.
Location Price Comfort of bed Quiet Staff was nice
Resturant needed more staff Food was good but had to wait along time for food They were under staffed
Priced to high, rooms are small and need updating.
The staff was great. Very accommodating. Filled the special request that I made and also made adjustments for meals while we were there. I would definitely recommend this hotel to anyone visiting in Grand Rapids, MI.
The value for the hotel was good and the staff very friendly. Size of the room was spacious and comfy. Very quiet area.
Room did not have a microwave or fridge. The website advertised that a area to walk along the river, we found asmall area on the riverside that was blocked off by fencing.
Was the only option available for my trip as there was a big conference in town. Staff were helpful and friendly.
Very poor wifi Bar is old and tired looking Location is far from downtown
Right off freeway very quiet room even while be located by busy freeway
Thought it was in walking distance to downtown. My mistake should have researched better
Tub area needed work .
Right off highway
Turned down air and the smell from wall vent Nasty when fan finally turned on
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