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201 East Delaware Place, Gold Coast, Chicago, IL 60611, United States of America – Show map
Excellent location – rated 9.5/10! (score from 910 reviews)
Rated by guests after their stay at Raffaello Hotel.
|Limited Time Offer - Deluxe King Suite|
|Standard King Room|
|Standard Double Room with Two Double Beds|
|Deluxe King Suite|
|Grand Executive King Suite|
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156 properties in Chicago
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912 verified reviews
They speak your language!
Raffaello Hotel's staff speaks: Polish, Spanish, English
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Grounds, Sun Deck
Food & Drink
WiFi is available in all areas and charges apply.
Private parking is available on site (reservation is not needed) and costs USD 65 per day.
Public parking is available at a location nearby (reservation is not needed) and costs USD 35 per day.
Room Service, 24-Hour Front Desk, Ticket Service, Baggage Storage, ATM on site, Concierge Service, Laundry, Dry Cleaning, Ironing Service, Shoeshine, Fax/Photocopying
Paid WiFi, Newspapers, Safe, Non-smoking Rooms, Facilities for Disabled Guests, Family Rooms, Elevator, Heating, All Spaces Non-Smoking (public and private)
Polish, Spanish, English
From 4:00 PM
Until 12:00 PM
Cancellation and prepayment policies vary according to room type. Please enter the dates of your stay and check what conditions apply to your preferred room.
Children and Extra Beds
All children are welcome.
All children under 12 years stay free of charge when using existing beds.
All children under 18 years are charged USD 25 per night when using existing beds.
One child under 4 years stays free of charge in a crib.
One older child or adult is charged USD 25 per night in an extra bed.
The maximum number of extra beds/cribs in a room is 1.
Any type of extra bed or crib is upon request and needs to be confirmed by management.
Additional fees are not calculated automatically in the total cost and will have to be paid for separately during your stay.
Pets are not allowed.
When booking more than 9 rooms, different policies and additional supplements may apply.
Cards accepted at this property
Hover over the cards for more info.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Based on 910 reviews
Value for money
Show reviews from:
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In the River North neighborhood of Chicago, this hotel offers free Wi-Fi access and is only 1 mile away from the historic Navy Pier.
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This hotel is a 5 minute walk from Millennium Park and the shopping at The Magnificent Mile. It features on-site dining, a gym, and modern rooms with a 36-inch flat-screen TV.
Score from 2216 reviews Excellent
A few updates are needed in the room. However that does not take away from the overall service of the staff.
We loved the king suite we were able to get for the price. It will make us repeat visitors and I have spread the word to friends, family and co workers.
The building is very old and although it was updated nicely, the updates weren't done properly, so wallpaper is peeling, tile is chipping, towel/toilet paper racks and hooks are all falling out of the walls, the paint is chipping and the wall sconces/lighting aren't secure in the wall, the sinks are tilted off the wall, shelves in the closets and bathrooms weren't hung securely. It just seems like overall, the renovations were done by someone who knew nothing about finding a stud, using a wall anchor, painters tape, a sanding block, or finishing nails. Its a bummer that there's no sinks in the "kitchenette area", even in the Deluxe Suite all the water to drink or washing a coffee cup has to be done in the bathroom - but having a old building, plumbing isn't everywhere. And the walls are very thin - we hear conversations and the tv from either neighbor.
We love to stay here. The location is premier to walk to the Magnificent Mile and Navy Pier and even just a little longer to the Buckingham Fountain. And the museums are very close (just a short cab ride or drive), too.
The staff members in the lobby don't care about open the door, help, say hello, etc. Always are avoiding the eye contact with the clients. Most of the staff didn't look happy, just a few ladies look friendly. The restaurant is too expensive. Shouldn't be aloud pets in the hotel.
The lady that did our too was great. Location is good. We got Free Wi-Fi, there is no reason why hotels should add this charge to any client. That was great!
It felt a little small at first but I was ok with that.
First thing I noticed was how elegant the hotel looked. Secondly how jncredbily friendly and happy the staff was. I also loved the bar on the 18th floor...cool and elegant.
Great room, comfortable bed
They charge you even if you use a phone card. The worst part even if you call the 1 800 number utilizing your phone card.
The staff at the reception & concierge are very helpful. The location.
The location the room size and the bar on the roof.
When I called about getting early check in a week prior to my stay the staff first told me I had to call the day before or day of. When I called the day before I was informed I had to pay a $30 early check in fee even though they informed me that no one was staying in the suite I had reserved the night before. After paying $400 for a room I don't think I should have to spend $30 to check in early when no one is occupying the room the night before my stay. Also they're check in time is 4:00 pm which is just ridiculously late. I spoke to someone at 8:00 pm the night before I was staying at their hotel and I informed them I was not willing to pay the $30 when no one is occupying the room.The man I spoke with told me he would see what he could do and call me back. When he called me back he informed me I would be able to check in at 12:00 Saturday afternoon. When we showed up on Saturday at 12:00 they would not allow us to check in because someone must have magically occupied all of their suites the night before sometime after 8:00 pm. It was a huge inconvience to our plans and clearly I was mislead by their staff. I was not at all happy with the size of their bathroom and the pictures they show online are very misleading. Also Sunday morning I found a bug on the couch the seemed to look like a bed bug. I called the management to inform them and emailed them the pictures I took of the bug. I was not at all happy with my stay or the staff at this hotel. Not worth the money at all!
Lifts, a bit cold in bedroom,
Location , bed
Location and staff were excellent.
Late check in
Very spacious room and superb location
Shockingly improve rooms! Really nice hotel and location
The location was amazing. It was in the middle of everything and walking distance to everywhere I planned to visit
The shower was way too small
Location is great 2 blocks from Michigan Ave. Lots of restaurants within walking distance. Staff is pleasant.
a/c did not work. hot at night. broken sofa bed. No breakfast in the morning.
* I booked 5 nights as mistake instead of 4 - but they insist on the full payment of the last night! even the last night was 4 days far away....
* location * bar at the 18th floor
very comfortable, spacious room. great location, attentive and pleasant staff
I stayed in 304 saturday and the room was so hot we couldnt sleep. The bed was uncomfortable and it smelled.the pillows and bed
It's good but no shuttle bus to the McMick Place
Free of charge for the express delivery
Couldnt get wifi to work on my phone. It did work on the laptop though. Small elevators made for getting close to fellow riders whether you wanted to or not :)
The room, the shower and the donuts in the lobby. The location was great, within walking distance of many places. The bed was very comfortable too.
The bar at the top
The donuts in the lobby and the Drumbar upstairs were fantastic.
Handicap room which we did not like or need
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