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201 East Delaware Place, Gold Coast, Chicago, IL 60611 – Show map
Excellent location – rated 9.5/10! (score from 753 reviews)
Rated by guests after their stay at Raffaello Hotel.
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139 properties in Chicago
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753 verified reviews
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Raffaello Hotel's staff speaks: Polish, Spanish, English
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Grounds, Sun Deck
Food & Drink
WiFi is available in all areas and charges apply.
Private parking is available on site (reservation is not needed) and costs USD 62 per day.
Public parking is available at a location nearby (reservation is not needed) and costs USD 34 per day.
Room Service, 24-Hour Front Desk, Ticket Service, Baggage Storage, ATM on site, Concierge Service, Laundry, Dry Cleaning, Ironing Service, Shoeshine, Fax/Photocopying
Newspapers, Safe, Non-smoking Rooms, Facilities for Disabled Guests, Family Rooms, Elevator, Heating, All Spaces Non-Smoking (public and private)
Polish, Spanish, English
From 4:00 PM
Until 12:00 PM
Cancellation and prepayment policies vary according to room type. Please enter the dates of your stay and check what conditions apply to your preferred room.
Children and Extra Beds
All children are welcome.
Free! All children under 12 years stay free of charge when using existing beds.
All children under 18 years are charged USD 25 per night when using existing beds.
Free! One child under 4 years stays free of charge in a crib.
One older child or adult is charged USD 25 per night in an extra bed.
The maximum number of extra beds/cribs in a room is 1.
Any type of extra bed or crib is upon request and needs to be confirmed by management.
Additional fees are not calculated automatically in the total cost and will have to be paid for separately during your stay.
Pets are not allowed.
When booking more than 9 rooms, different policies and additional supplements may apply.
Cards accepted at this property
Hover over the credit cards for more info.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Based on 753 reviews
Value for money
Show reviews from:
This luxurious and historic Chicago hotel, just a 4-minute walk from the Magnificent Mile, features 2 restaurants and a fitness center.
Score from 826 reviews Very good
This downtown Chicago hotel is next to Millennium Park and 2 blocks from The Art Institute of Chicago. It offers stunning city views, on-site dining and elegant rooms with free Wi-Fi access.
Score from 2456 reviews Good
Located a 5 minute walk from the shops on Magnificent Mile, this unique architectural hotel offers on-site dining options, modern in-room amenities and easy access to popular sites.
Score from 636 reviews Wonderful
This hotel is a 5 minute walk from Millennium Park and the shopping at The Magnificent Mile. It features on-site dining, a gym, and modern rooms with a 36-inch flat-screen TV.
Score from 1377 reviews Excellent
Having a bar fridge and a microwave oven in the room was fantastic. The hotel is right on the Magnificent Mile, so all the designer shops and department stores are right there. Also in walking distance to the Holy Name Cathedral and the Looking Glass Theatre.
Showers were cold in the morning during peak usage.
Nice location right off Michigan Ave Beautiful room Helpful staff
Elevators are small and slow
Staff were excellent and very responsive and multiskilled. Raffaello is in a great location convenient for walking and for public transportation. The car garage was close and modestly priced.
The quality of coffee in the rooms was not good and there was no tea or decaf. The wifi connectivity was capricious to say the least.
Room is a little too small. Furniture too big to the space
Raffaello is a well located Chicago hotel. Staff have excellent customer service and are well informed and responsive.
Wifi was good in public areas and one of our rooms but not good in the other. We all had difficulties logging in and relogging in. It would have been nice to have tea as well as coffee in the room.
Great value for the buck.
Elevator too slow , small and busy All time Air condition not working Lowpay is too small There is no Hotel Parking and other ne'er parking expensive
The location was great. The area is residential, but very close to Michigan Ave and all that it has to offer. The staff at the hotel were attentive and anxious to meet our needs. Great places to eat very close to the hotel.
Traffic noise was a little bothersome in our room, which faced Delaware Ave. Morning garbage trucks and other deliveries had a tendency to interrupt our desire to sleep in a little late. However, this was not a MAJOR problem.
Hotel was top notch, beautiful room and a great location.
location, being so central to everything made the stay so much nicer, we could walk to everything on the Mag mile and it was convenient for bus routes, hop on etc. Hotel room was well appointed and roomy and reasonably clean , so quiet for being in the heart of a bustling city.
service cleanliness location
I liked the position/location
Very bad Internet service Dirty room carpet Elevator ticketing
up grade to suite
the lift facility to each floor very slow
Large room for a boutique hotel. Great rooftop bar
Very helpful reception staff who helped with two queries I had. Large beds and TV. Great shower Doughnut shop in foyer. Close to the lake and shops
Small bathroom. The bar on the rooftop draws big crowd at weekend
Large-sized, lovely room, very comfortable for us and two kids. Upgraded on arrival. Friendly staff, great location.
Kitchenette was stocked with one glass, no cutlery/plates or anything else. Not sure of the point of having a kitchenette without anything in it!
Limited TV channels Slow small elevators
Location was great, size of room good and great to have a fridge :-)
Lifts were too small and was often kept waiting, ice machine was out of order got the time we were there, bath tome were not automatically replenished with shower gells etc. we enjoyed our stay but felt there was little or no acknowledgement of the fact we were in hotel for 10 nights by front desk staff,
Location, location, location. Staff was great, rooftop bar was awesome, though loud. Bed was very comfortable.
The wall treatment in the room was a bit weird, but other than that, everything was great.
I like the layout of the room, the comfort mattress and the fact that we do not heard any noise from the street.
The lack of a full size mirror
Loved the architecture of the building. Friendly staff. One block from the lake shore walk. Close to shopping and restaurants. Met some friends who were at the Marriott and they loved our location.
Most of the staff.
When I checked in, the room was not ready. I was told the luggage would be place in my room so just leave it in lobby. When we arrived later, the check in staff said that she did not know where the luggage is and that I should have requested a ticket. She suggested we go to the room, look then call down. I asked her to check in the check room and the luggage was there. It was not a polite exchange on either of our parts.
We were in the king suites and they were so spacious, we felt like we were home. .with a proper living room and a bedroom, and lots of closet space.
The toilets were really tiny and had minimal shelves/counters...barely any space for the toiletries. Also, we were under the impression that the kitchenette had a sink as we went to the hotel for these facilities since we were traveling with babies and needed to wash baby bottles, etc. We had no sink and the toilet didn't have counter space making it very difficult and almost unsanitary to keep our baby items clean!
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