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Places of Interest:

John Hancock Center Observatory (0.2 miles)
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Newest reviews for Raffaello Hotel

  • Anonymous
      Australia
    August 28, 2014

    Very close proximity to the Magnificent Mile. Room is clean. The cafe downstairs sell really good donuts.

    The floor board underneath the carpet in the room creaks. Rooms are not sound proofed.

    8.3

  • Cindy
      United States of America
    August 27, 2014

    Friendly staff Spacious suite Close to attractions Excellent donut shop in lobby

    Nothing

    10

  • Anonymous
      United States of America
    August 26, 2014

    Location

    9.2

  • Daniel
      United States of America
    August 25, 2014

    Easy access to all public transportation. Bed was extremely comfortable.

    We were assigned a corner room. It was very very small. Do not settle for this. The other rooms are much better.

    8.3

  • Eve
      United States of America
    August 24, 2014

    location is great rooftop bar is amazing! size of room is large

    bathroom needs updating furniture was in poor shape stains on carpet

    7.5

  • Paula
      United Kingdom
    August 23, 2014

    Large comfortable room in a great location.

    Nothing!

    9.2

  • Harold
      Canada
    August 22, 2014

    Location is great. Staff were helpful The restaurant is great.

    Needs a serious reno. Concierge should be there on weekends.

    7.5

  • Derek
      United States of America
    August 21, 2014

    Great location, clean rooms, excellent showers, and good value for money.

    Only two small elevators, rooftop bar is pricey, and check-in is a bit late in the day (4 PM).

    9.2

  • Aliaa
      Egypt
    August 21, 2014

    -Excellent Location -Large well equipped rooms excellent for our family with young children -Good value for money

    Although the wifi was free, the wifi connection is horrible

    8.3

  • Vernisha
      United States of America
    August 20, 2014

    The hotel is older and you can tell they simply painted the walls and added new furniture. I probably wouldnt stay there again but that doesn't mean it was a bad hotel. It's simply Okay.

    5.8

  • Maureen
      New Zealand
    August 20, 2014

    Location, ambiance and style

    9.6

  • Daniel
      Canada
    August 19, 2014

    Friendly staff give us upgrade to coner room suit.

    Wifi signal really weak. Parking expensive, but understandable for downtown Chicago.

    9.2

  • Bader
      Kuwait
    August 19, 2014

    The Clup in the c "15" floor. The excellent counserage at the same floor.

    10

  • Anonymous
      United States of America
    August 18, 2014

    Everything

    10

  • Kirby
      United States of America
    August 18, 2014

    The front desk staff did the minimal.

    5.8

  • Franklin
      Canada
    August 17, 2014

    Friendly staff, clean hotel

    Elevators are super small, had to carry luggage down stairs from fourth floor

    9.2

  • Lauren
      United Kingdom
    August 14, 2014

    The room was fantastic and great value for money

    Couldn't really fault it

    10

  • Huzaifa
      Pakistan
    August 14, 2014

    location and rooms are very nice

    they have to improve their front desk staff. very rude. very disappointing

    7.9

  • Firas
      United Arab Emirates
    August 13, 2014

    Everything was perfect, location, clean, service and the friendly staff.

    10

  • David
      Canada
    August 12, 2014

    Awesome location, spacious suite

    Smaller bathroom, door too close to toilet

    9.2

  • Lindsey
      United States of America
    August 12, 2014

    From the get go, the staff went out of their way to make sure we had everything we needed. The rooms were very comfortable and the location was perfect. I'd recommend this hotel to anyone traveling to Chicago.

    10

  • Thomas
      Canada
    August 10, 2014

    + Great location. + More than expected/required amenities. + Doughnut shop in the lobby every morning. + Good price for what you get.

    - Only a couple elevators that are small and slow. Glad to have been able to take the stairs instead. - Very noisy close to the ground floor, between sirens and a garbage truck that would show up nice and early every single morning.

    9.6

  • Wanda
      Canada
    August 10, 2014

    location and room

    I didn't think the concierge was competent.

    8.8

  • Judy
      Australia
    August 10, 2014

    Room well set up for either younger or older children. Staff very friendly. Coffee shop down stairs was well received but remember in the US coffee is king. If you want tea just ask for hot water and buy some tea bags.

    Bar at the roof top was great but too noisy for guests. It is for young people Room service well overpriced and no facility for tea making

    8.3

  • Jeanette
      New Zealand
    August 7, 2014

    Everything

    No instructions for Safe.

    10

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