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Newest reviews for Raffaello Hotel

  • Finbarr
      Ireland
    September 16, 2014

    up grade to suite

    the lift facility to each floor very slow

    8.8

  • Alka
      Switzerland
    September 14, 2014

    very expensive!

    5.8

  • Andrea
      United States of America
    September 12, 2014

    Large room for a boutique hotel. Great rooftop bar

    8.8

  • Audrey
      Ireland
    September 9, 2014

    Very helpful reception staff who helped with two queries I had. Large beds and TV. Great shower Doughnut shop in foyer. Close to the lake and shops

    Small bathroom. The bar on the rooftop draws big crowd at weekend

    7.9

  • Anonymous
      Canada
    September 9, 2014

    Large-sized, lovely room, very comfortable for us and two kids. Upgraded on arrival. Friendly staff, great location.

    Kitchenette was stocked with one glass, no cutlery/plates or anything else. Not sure of the point of having a kitchenette without anything in it!

    9.2

  • Maggy
      New Zealand
    September 9, 2014

    Location

    Limited TV channels Slow small elevators

    7.9

  • Fiona
      Ireland
    September 9, 2014

    Location was great, size of room good and great to have a fridge :-)

    Lifts were too small and was often kept waiting, ice machine was out of order got the time we were there, bath tome were not automatically replenished with shower gells etc. we enjoyed our stay but felt there was little or no acknowledgement of the fact we were in hotel for 10 nights by front desk staff,

    7.1

  • Anonymous
      United States of America
    September 8, 2014

    Location, location, location. Staff was great, rooftop bar was awesome, though loud. Bed was very comfortable.

    The wall treatment in the room was a bit weird, but other than that, everything was great.

    10

  • Anonymous
      United States of America
    September 8, 2014

    I like the layout of the room, the comfort mattress and the fact that we do not heard any noise from the street.

    The lack of a full size mirror

    7.9

  • Dean
      Canada
    September 6, 2014

    Loved the architecture of the building. Friendly staff. One block from the lake shore walk. Close to shopping and restaurants. Met some friends who were at the Marriott and they loved our location.

    8.8

  • Julia
      United States of America
    September 4, 2014

    Most of the staff.

    When I checked in, the room was not ready. I was told the luggage would be place in my room so just leave it in lobby. When we arrived later, the check in staff said that she did not know where the luggage is and that I should have requested a ticket. She suggested we go to the room, look then call down. I asked her to check in the check room and the luggage was there. It was not a polite exchange on either of our parts.

    9.6

  • Anonymous
      United Arab Emirates
    September 3, 2014

    We were in the king suites and they were so spacious, we felt like we were home. .with a proper living room and a bedroom, and lots of closet space.

    The toilets were really tiny and had minimal shelves/counters...barely any space for the toiletries. Also, we were under the impression that the kitchenette had a sink as we went to the hotel for these facilities since we were traveling with babies and needed to wash baby bottles, etc. We had no sink and the toilet didn't have counter space making it very difficult and almost unsanitary to keep our baby items clean!

    9.6

  • Dennis
      United States of America
    September 3, 2014

    hotel was every clean everyone was friendly was a great location for us had a wedding to attend and we could walk to it. Had grand children stay with us had plenty of room for them to play and sleep.

    10

  • Chad
      United States of America
    September 2, 2014

    Giant room 40+ HD TV Great service

    Nothing

    10

  • Bashayer
      Saudi Arabia
    September 2, 2014

    The location is the best

    7.9

  • Thomas
      United States of America
    September 2, 2014

    location and overall facility

    8.5

  • Linda
      United States of America
    August 31, 2014

    Excellent price for parking a block from hotel. Good location for walking to shops.

    Elevators were small and made frequent stops. No restaurant for breakfast.

    9.6

  • Alexey
      Switzerland
    August 31, 2014

    3 min walk to the Hancock tower (360 Chicago) 3 min walk to the Modern Art Museum 10 min walk to 'Chicago' train station (red line) Really large bed + really big modern flat screen Fridge and a *microwave* in the room Modern shower

    No breakfast facilities

    9.2

  • Dawn
      United States of America
    August 31, 2014

    Staff was awesome and room was very comfortable.

    Tiny elevators and easily plugged restroom

    8.8

  • Paul
      Australia
    August 31, 2014

    Location

    Small room

    9.6

  • Yves
      Canada
    August 29, 2014

    Location, Location, Location. The staff is very nice, polite, helpful and friendly.

    The building is old and antequated. Elevators are outdated and totally overloaded. In the family suites the bathrooms are tiny and impractical, the washstands are minuscule. The windows are dirty and the views at the back side are not exciting.

    5.4

  • Anonymous
      Australia
    August 28, 2014

    Very close proximity to the Magnificent Mile. Room is clean. The cafe downstairs sell really good donuts.

    The floor board underneath the carpet in the room creaks. Rooms are not sound proofed.

    8.3

  • Cindy
      United States of America
    August 27, 2014

    Friendly staff Spacious suite Close to attractions Excellent donut shop in lobby

    Nothing

    10

  • Anonymous
      United States of America
    August 26, 2014

    Location

    9.2

  • Daniel
      United States of America
    August 25, 2014

    Easy access to all public transportation. Bed was extremely comfortable.

    We were assigned a corner room. It was very very small. Do not settle for this. The other rooms are much better.

    8.3

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