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Newest reviews for Ramada Cleveland Airport

  • Mark
      United States of America
    August 19, 2014

    Location

    7.1

  • Anonymous
      United States of America
    August 6, 2014

    Where to start: pay for a king room and the bed was not much larger than a full, the 2nd floor out door walkway had several spots that were so soft you wondered if you might not fall through, parking was limited the breakfast had no staff to refill or wipe down tables or spills and the manager that was refilling was not using gloves when handling food items like muffins that weren't to be cooked! Will not return or recommend!

    3.8

  • Jean
      Uzbekistan
    August 3, 2014

    Evening clerk very nice and quite understanding that the place was a dump

    Hotel was disgusting: rooms were dirty, bed broken no hot water for shower and then water would not drain, so only 1 of us got to shower. Was told on Friday night the manager would be in 8am to complain. Man at desk at 8:20am said no manager until 9, went back and was told manager would be in at 11?????? I asked for reduction in price for 2 rooms was told manager would call me.......never did. I am going to complain Corporate Ramada,,, was truly a truck stop. And attached restaurant ??? local Dive Bar so couldn't bring under 18 .oh and the pool that is advertised??? hasn't been open in1 1/2 years!!!! Carpets were worn with burn holes and one section of hallway to "restaurant" smelled like something had died.....Take this off your website!!!!

    2.5

  • Aimee
      United States of America
    July 20, 2014

    Room was dirty staff was rude

    2.5

  • Gregory
      United States of America
    July 4, 2014

    Location, price.

    No hot water. 2 showers were cold. 1 Luke warm. Noise. Staff said I was showering when everyone else was.

    5

  • Therese
      United States of America
    July 3, 2014

    One employee was stellar, anticipated my questions, took me to the airport in his personal car when the shuttle driver was late. Breakfast was available earlier than stated. Bed was comfortable.

    One employee gave me bad advice regarding which shuttle to take, and I nearly missed my flight. Facilities were dingy, slight odor.

    7.5

  • Juanita
      United States of America
    May 28, 2014

    Bar & pool table fun and enjoyed it til 2:30 a.m.

    Bathroom strong smell of cig smoke - was a non-smoking room, door had been kicked in previous and not repaired very well.

    7.1

  • Noel
      United States of America
    May 27, 2014

    location close to family. Quick to respond to needs.

    Made reservations for King bed and got a queen bed. Had to change. Then the shower curtain was broken. They did fix it same day I told them about it. Floors were noisy. No towels were left after they cleaned the room. There is a lot of maintance to keep the hotel up to a better standard, i.e. painting, carpets etc.

    7.1

  • Mike
      United States of America
    April 27, 2014

    The doors on the rooms had paint pealing off. The parking lot is almost a gravel road. There was food on the floor in the room from previous guest. The morning lobby staff was rude and unfriendly.

    4.2

  • Deane
      United States of America
    March 8, 2014

    Nice pillows - comfortable bed

    Door handle broken - front door and bathroom door. security mechanism broken Left curtain coming down. Snow should have been cleared closer to walk.

    7.9

  • Rita
      United States of America
    November 19, 2013

    I was not happy with the sevice as they claim there is no frre parking. Wanted to charge me for parking, but showed them your web site. I did stay but was not comfortable with location. Thankyou rita sloan

    5

  • Anonymous
      United States of America
    September 29, 2013

    It was a pleasant place after the trip from PA so late at night to pick up my daughter-in law. The beds were very comfortable and I really enjoyed your breakfast buffet-never saw one like yours before. Thank you very much

    10

  • Anonymous
      Australia
    September 23, 2013

    Location close to airport, and pickup service - even at midnight.

    Overall, is quite run-down and needs updating.

    6.3

  • Anonymous
      United States of America
    September 13, 2013

    Someone should check out floors on the 2nd floor. Sounds like you're ready to fall through when you walk,

    7.5

  • Elmer
      United States of America
    August 30, 2013

    i waited more than an hour for them to pick me up at the airport i arrived at the airport at 11:30pm and they pick me up at 12:45am very upset

    3.8

  • Wilford
      United States of America
    July 28, 2013

    Proximity to airport

    Not clean

    6.3

  • Bruce
      United States of America
    July 27, 2013

    None

    It was dirty even in the lobby We asked for money back and was not given any. We didn't stay there because of cleanliness issues and the dirty bar on the end of motel.

    4.2

  • Deborah
      United States of America
    July 26, 2013

    We stayed at four different economy hotels on this trip and the Ramada had the best continental breakfast.

    The computers were down and we had to wait three hours to get into a room.

    7.5

  • Tom
      United States of America
    July 8, 2013

    Price was right for a one night stay prior to gong to the airport.

    Very old property with little improvements. Bar/restaurant that was attached was a local hangout with the cook not working every other Sunday - this was the "other" so no food available : (

    7.5

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