DFW Airport Hotel & Conference Center  

The food in the attached club was great. Most of the staff was very pleasant and tried to make it a good stay.

It seems there is NO matenaince, only repairs of what is broken not prevention of it breaking. The hot tub was not working the entire 8 days I was there, with the typical answer of it will be working tomorrow. The rooms were really run down, the 6 channels we got in the room were so hard to watch because of the reception. The bed was more like a padded floor. This was a briliant place in it's time, I'm sorry to say someone has let that time pass.

Airport shuttle service is atrocious. We will not stay here again since we had bad experiences two times in a row.

There are things to do for little kids. Your little kids are not locked up in hotel room.

The services are not the greatest...You know all the little things that make you comfortable.

Shuttle van took us to dfw and I was able to leave my vehicle at the hotel for a small fee.

The staff was texting and talking while conducting transactions. The young lady forgot to give me my credit card back. After flying out early in the morning, went the weekend out of town without credit card.

Junior Suite was very enjoyable and worth the $ with large, comfy bed (tho beware sheets don't fit properly). Problem with ac was resolved quickly after first night. Easy access to public transportation. Housekeeping are only friendly employees there so don't expect much! I recommend this hotel only for tremendously reduced prices by comparison to all neighboring hotels. Otherwise, if service & professionalism are something you expect, look elsewhere for certain!

I am still shocked by actions of the gm and front desk staff! They are not personable nor professional (save Tosha). Was locked out of room while walking dog before showering & checking out. Gm held my possessions hostage by refusing me a working key to my room on final day of my 2.5wk stay; all b/c night manager failed to charge n/r $50 pet deposit upon check-in! Despite no mandatory pet fee on Booking.com, they do charge so be warned! Refused to pay for their mistake. Housekeeping, maintenance + 24/7 cameras saw my dog daily but nothing said until before checkout. 30Min argument ensued & I was not allowed back into room to retrieve bags until I said I need my medications or call paramedics within the hour!!! *Deplorable service*

Pleased to have clean room, comfortable bed and no problems with hotel accepting my small dog.

Mitch, a night auditor on the first night I booked into the hotel was quite unfriendly and nearly caused me to cancel my booking and stay elswhere! The television and a few other amenities are extremely old, so don't expect luxury. Comfort, Yes, Luxurious, No.

No likes!!! It was awful!!!

I didnt like anything about this place. Booking.com should remove this place from their list of hotels. The place was awful, staff rude, so vwhat was busy, learn how to work under pressure. I stayed on the 3rd floor, the halls smelled like skunk urine. The towels were dingy, and didnt look clean. I would not recommend to my worst enemy

Worst hotel I've ever stayed at!!! Never again! I liked absolutely nothing about this hotel...

Staff sucked... Beds Sucked.. Everything was bad

It was comfortable and the staff was helpful and friendly, really good price.

fwell i didnt like that they served a 3 dollar breakfast and the hampton has free with omelettes. just next door too

everything

The inside pool was the best feature. The rooms however were horrible. There was dog poop on our room floor.

It was cloes to ware we were going . But all in all. ( not a thing did I like)

. Thay did not care about customer satisfaction and saftey of the people staying there rain came in all over the hotel the 2 night we stayed there the polies were there and did not make me and my son fell that we were safe at all. 1St night ac will not work in room and asked then if thay could fix it and thay did not or could not change my room would not do a thing about it. So wanted to chang hotels aasked for money back for one night thay said no was not happy we left and sayed at a new hotel(BAYMONT a+)

I was able to make a reservation at the last minute at a very reasonable price. I liked the location because we were just staying overnight at the airport and had an early flight out in the morning. The shuttle picked us up promptly at the airport and was available to take back to the airport very early in the morning. The hotel and our room was surprisingly nice for such a reasonable price. The hotel staff was efficient and friendly. No complaints at all.