We checked into this property, and the staff was not pleasant, friendly
or helpful. The person who checked us in, gave us know personal
attention, even after telling them we spent over 8 hrs. On the road.
They gave us a room that was dirty, with a moldy smell, dirty floors,
facial hairs in the sink and hair on the floor, with dirt foot prints,
and to top that off, the bathtub was peeling! When we asked for another
room, the girl told, us they couldn't guarantee us a simialar type
room. We switched rooms and that room wasn't much better. We sort of
new what to expect when we saw garbage cans over flowing as we
approached the elevator, and as we got off the elevator on our floor,
that trash was their when we checked in, and there when we checked out.
Then add insult to injury, when we attempted check in, we had arranged
to pay in cash, since our credit card was only used to hold the room,
when we checked in, we were asked for a credit card for incidentals.
Upon checking out, we tried to pay them, and were told that our card had
been charged, but only to find out the card they charged, wasn't
ours!. We brought this to the attention of the manager on duty and was
told there was nothing she could do, then she said 'merry xmas'!
I will never stay at another ramada again!
At first appearance of the hotel from the car, you think, 'wow, this
is going to be great'1, but only next few minutes would make us
regret booking here. Grounds were well kept and in good condition,
nothing short of what to expect from Disney area property.