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1289 Route 300, Newburgh, NY 12550, United States of America – Show map
|King Room - Smoking|
|Double Room with Two Double Beds - Smoking||
|Double Room with Two Double Beds (4 Adults)|
|King Room - Non-Smoking|
|Double Room with Two Double Beds - Non-Smoking||
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6 properties in Newburgh
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89 verified reviews
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Ramada Newburgh/West Point's staff speaks: English
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Fitness Center, Karaoke
Food & Drink
WiFi is available in all areas and is free of charge.
Free public parking is available on site (reservation is not needed).
Room Service, Vending Machine (drinks), Vending Machine (snacks), 24-Hour Front Desk, Baggage Storage, ATM on site, Concierge Service, Laundry, Dry Cleaning, Ironing Service, Meeting/Banquet Facilities, Business Center, Fax/Photocopying
Newspapers, Safe, Non-smoking Rooms, Family Rooms, Heating, Designated Smoking Area
From 3:00 PM
Until 11:00 AM
Children and Extra Beds
All children are welcome.
Up to two children under 17 years stay free of charge when using existing beds.
Any additional older children or adults are charged USD 10 per person per night when using existing beds.
There is no capacity for extra beds in the room.
Additional fees are not calculated automatically in the total cost and will have to be paid for separately during your stay.
Pets are not allowed.
Cards accepted at this property
Hover over the cards for more info.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Based on 89 reviews
Value for money
Show reviews from:
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Score from 136 reviews Review score
Didn't have enough towels had a fire alarm go off in the middle of the night because of a microwave staff not very polite or courteous
Very noisy. Old. Walls/doors were very thin. Could hear every conversation in any room just standing in the hallway.
Location to airport and West Point.
Noisy music in lobby party room - had to change rooms at 10:00 pm. hotel could use upgrades for the prices charged.
room was clean
the hallway carpets were dirty, the doors had broken glass, the pavement was a horror, and I think there were drug deals going on in the parking lot with a hotel guest being the dealer
Smell - condition -age of building and lack of upgrades and or renovations
I travel almost every weekend and this is the worst place we have ever stayed at. Double booked the room so I walked in on a half naked woman. Never took the hold off our account so it over drafted. Charged our card for our friends room that they paid for. No pillows for the pull out and never brought any. The pillows on the bed were cheap and full of lumps. Toilet almost over flowed and wouldn't stop running so maintenance had to come at 10:30 pm to fix it. For a $170 suit, this place suck! I have a complaint filed and a request for a full refund and the fees they have cost me.
Location of hotel was convenient for visiting West Point and Beacon.
Condition of hotel was poor. Stayed in king suite which was in fair condition but in need of repair. Outside entries were broken so outside doors were never locked. Fire alarm Saturday night went on for 30 minutes with no information from hotel personnel. Would not return for another stay. Needs major renovations. Outside windows into room were shattered and had not been repaired for a very long time.
Breakfast was ok
Towels were like sandpaper Desk put us on hold for 15 minutes and then couldn't give us directions Charge for using a credit card and a safe we didn't use? REALLY? Fire alarm goes off in the middle of the night and most people weren't aware and the fire dept. did not show for 45 minutes No paper in printer for guest use
Very friendly front desk, fire alarm works- woken up at 1am
needs updating, bathroom vanity falling apart, bathroom not very clean.
That we left and will never have to go back
They put us in a smoking room when we had requested a non-smoking room in advance. We arrived late at night so they could not change it. The room was filthy. I don't think the sheets had been changed. The top drawer of nightstand had cigarette butts in it, etc.
Wi Fi did not work. Slight leak in plumbing - faucets. Facility seems not to be keeping up with the times -- in need of upgrade.
Size of the room
Front desk person was kind of rude!
King size bed and suite, freshly renovated room
noisy if you are staying in the room facing the highway, breakfast
Just wanted a clean quiet place to stay overnight and Ramada fit the bill perfectly! I would return if again traveling through that area.
No dislikes/met my expectations. Thank you.
room was quite clean, reently updated.
from the outside, the windows were quite dirty, parking lot was in really poor condition, hallways were not clean as should have been, a smell of odor spray was overwhelming.
Staff was prompt at alerting customers to evacuate rooms.
Unfortunately, some drunks discharged a fire extinguisher and set off alarm. Video identified person and he was arrested by police. The staff could have come around and told customers what had happened and to return to their rooms. The alarm went off after 30 minutes and we all went back in without explaination.
The family running the establishment are very nice. Beds were comfortable. TV was new and worked well. Nice to have fridge and microwave in room.
Had reserved/prepaid two rooms. One ended up being a smoking room on the other side of the building. Facility was totally booked so unable to get rooms together. Rooms were run down and bathroom was clean but rugs and windows looked like they needed a cleaning. Stay was fair but cheaper than other places.
Friendly staff, good location
Breakfast room was dirty including the serving plates...place is very outdated and run down and the smell of mold and mildew combined with cleaner is disgusting...bath not very clean
first 2 days smelled like mildew in the room and the man up front told us to go to the restaurant if we wanted breakfast--did not know it was complimentary so we did not go there the first 2 days
SWAP THESE--------GOOD THINGS WERE- every thing was good the 3rd and fourth days--except we were charged 150 w/ tax and everything but I thought we booked it at 78.00 so close to 50. seems high for tax and everything.
Very Clean place. Very Good price for what you get!!
Close to Woodbury Common Outlets Free continental breakfast and free wifi
Sticky carpet in room Stained bathtub Items left in room by previous guests and not removed (soap and cell phone charger). Broken window on unlocked door (door D) to get in our section Housekeeping staff wearing pajama pants to work
Pool was warm. Price was great for all the hotel had to offer.
Hours for the pool was weird. 9am to 8pm. Wish it was later. Shower rod in our room was broke so the curtain didn't close all the way and the water went all over the floor.
Room was clean and bed was comfortable.
We had a king suite which came with a sofa bed. Surprisingly there was no pillows or blankets for the sofa bed. When we asked for them, we had to wait for 45 minutes after calling the front desk 3 times, we were told there was nothing left in the entire hotel. I just found it very poor customer service and surreal. Lobby, hallway and common areas were extremely outdated and dirty. This definitely was not a great experience.