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3333 28th Street Southeast, Grand Rapids, MI 49512, United States of America – Show map
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29 properties in Grand Rapids
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197 verified reviews
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Ramada Plaza Grand Rapids's staff speaks: English
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Water Park, Fitness Center, Hot Tub, Indoor Pool
Food & Drink
WiFi is available in all areas and is free of charge.
Free public parking is available on site (reservation is not needed).
Room Service, Airport Shuttle (free), 24-Hour Front Desk, Express Check-in/Check-out, Baggage Storage, Laundry, Dry Cleaning, Meeting/Banquet Facilities, Business Center, Fax/Photocopying
Newspapers, Safe, Non-smoking Rooms, Facilities for Disabled Guests, Family Rooms, Elevator, Heating, All Spaces Non-Smoking (public and private)
From 4:00 PM
Until 12:00 PM
Cancellation and prepayment policies vary according to room type. Please enter the dates of your stay and check what conditions apply to your preferred room.
Children and Extra Beds
All children are welcome.
All children or adults stay free of charge when using existing beds.
One older child or adult is charged USD 10 per night in an extra bed.
One child under 2 years stays free of charge in a crib.
The maximum number of extra beds/cribs in a room is 1.
Any type of extra bed or crib is upon request and needs to be confirmed by management.
Additional fees are not calculated automatically in the total cost and will have to be paid for separately during your stay.
Pets are not allowed.
Cards accepted at this property
Hover over the cards for more info.
Ideal Alternatives for You
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Based on 197 reviews
Value for money
Show reviews from:
This Grand Rapids, Michigan hotel is on the banks of the Grand River. The hotel offers an indoor pool, a hot tub, and a 42-inch flat-screen TV in the room.
Score from 299 reviews Review score
This hotel offers a free shuttle to the Gerald R. Ford International Airport, which is within a 15-minute drive of the property. The rooms feature refrigerators.
Score from 91 reviews Excellent
Just 2 miles from the Gerald Ford Airport, this Grand Rapids hotel provides a free airport and area shuttle. The hotel features in-room 32-inch flat-screen TVs and an outdoor pool.
Score from 56 reviews Very good
Conveniently located close to many area motorways in the lively city of Grand Rapids, Michigan, this hotel offers state-of-the-art facilities, ideal whether in town for business or for leisure.
Score from 32 reviews Review score
Loved the room, pool and hot tub and really enjoyed the restaurant being attached to hotel. Really nice being next to the mall.
Front desk personnel were not the friendliest.
Most of the staff was very curtious. Nice that the Pizza restaurant was open late. Since we didn't get back till late.
bathroom sink was plugged. Tub was scratched very old. no fridge.Pillows were not comfortable. Found things on the floor, not sure if it was vac'd. Too far from the Venue we were going to.
The location next to the mall was nice and Old Chicago was good.
My husband had to pull a big wad of hair from the bathtub in order for the water to drain while he was taking a shower. That was the first time we had used the shower. The first night, there were people running up and down the halls and slamming doors all night long. The second night we got back to the hotel and while walking down the hallway all you could smell was smoke. It smelled like someone was smoking pot. It was disgusting. And again, people were running up and down the halls slamming doors. I called the front desk and they said they had already received a phone call about the smoke and they would look into it.
The location was great for getting around the city for shopping and food. After the few issues were ironed out, it was a very pleasant stay.
The room on the third floor we were originally given barely had hot water. We mentioned this to the front desk and his advice was "let it run longer". Thankfully there was a helpful lady at the desk as well who told us it was a known issue on that floor and moved us up to the fifth. We had to ask for a shower curtain liner in that room, however, because the floor was soaking wet after taking a shower. They almost handed it to me at the desk, but I suppose the look on my face prompted them to offer to send someone up to the room to put it on for me. After these issues were resolved, it was very nice though I don't think they heat the hallways at all to conserve energy.
We were impressed by the spaciousness of our room. Very clean and quiet. Within walking distance of restaurants and shopping. Would definitely come back!
Friendliness of staff, airport shuttle, onsite restaurant is very good.
King bed mattress was well past its replacement time.
Room was clean and comfortable and great location. Door key to access building was confusing and you need to post instructions on how to use. At night you need quick access NOT fumbling with key card trying to get in
Shorty wifi doesn't allow Google chromecasst
Staff was super friendly
location to shopping and food - very good
the noise from the hotel (halls, downstairs) made it hard to fall asleep. We had trouble getting extra towels. Had to go to the desk and wait for them.
There was a starbucks around the corner. The staff was accommodating and friendly. Just didn't realize that it was a mini-waterpark that people were coming to as a desinatation. Not what we were looking for.
First room we got was overlooking the pool - dark and horrid. Also, pervasive smell of chlorine. Had to move rooms two more times as I couldn't get the door to unlock. ALL of the door locks were hard to get to open. Took at least 5 tries by multiple people each time.
The staff was extremely snobby.
We were on a floor with a very large group that was awake until late being loud in the hallways. Our room smelled like bleach and was also next to the pool which, we did Not like. Would never come here again. When I checked out no one bothered to ask how our stay was.
The option for adult swim after 10
Very crowded and hectic at the pool
We have stayed at this Ramada in the past and have enjoyed it. It is very quiet with comfortable amenities, and conveniently located. The pool area is well-maintained and easily accessible.
There is a nice restaurant at the hotel, but other than a few posters in the elevator, it seems very disconnected. Not only is there no room service offered, but there are also no menus in the room. Each time we've stayed here I've had to go to the lobby for a carryout menu, go back to the room to order, and then go back down to pick it up. It is not at all convenient. Most hotels that are comparable to this one have a directory in the room for local restaurants, churches, and attractions. Getting a meal here seems an unnecessary and unfortunate burden, and this falls far short of our expectations.
GOOD LOCATION NEAR SHOPPING MALL VALUE FOR MONEY GOOD BREAKFAST
Lots of things to do for kids. Slide in pool is bonus
Had hard time with keys to get in room.
The cards to open door were faulty.
Pool was clean & well supervised. Had great games for the kids. Breakfast was great! I would most certainly stay again & again
Hot tub was small & my 15 year old couldn't enjoy it because u had to be 18+, just to sit in a hot tub.
house cleaning missed my room 2 days in a room... staff less than attentive when having to check in or check out.. waiting times of 15+ mins when no cues in front.
My children enjoy the pool/waterslide.
They charged both my credit card that I used to hold the room and my debit card that I used to pay for the room.
The room was nice and clean.
I didnt like how you have to pay to access the pool. It should not be 15 USD per person just to use the pool.
the room , bathroom were very clean and well stocked.
there were 3 adults sharing the room as I booked it. the beds were not queen sized as I was supposed to get 2 queen sized beds. then there was a problem with the key and the staff was not helpful.
The management went out of their way to make sure we were comfortable and pleased with our stay. Nice facility and great place for families with children.
Little older hotel but clean
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