Holiday Inn O'Hare Area

Fire works ouside the front window on july 3 & 4 great show..

I rather not say ...............

Staff very friendly, nothing was too much trouble. The restaurant was very pleasant with plenty of choice to suit all tastes.

Unfortunately there was a very bad thunder storm and rain leaked in around ther window. Maintance called and suggested we placed towels to absorb the water as there was nothing he could do at that time of night.

The room is clean, the bed is comfortable, with choices of pillow. There is free wireless internet, which in my view, should be an essential in all hotels - 5 star hotels are the worse offenders to charge a bomb for internet access.

I like that there was a hair dryer, iron, fridge and microwave in room

In ad it said shuttle for 5 mile radius but in reality the shuttle only went to Ohare and the closest El train. also was told it left on the hour and half hour. waited for shuttle for 40 min --from 10 min to 2:00, it returned from where ever it was at 2 :10 and the driver made us wait till 2:30 before it left again.

Staff was really stupid !

This reviewer provided a score but did not have any comments

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I would rate this Hotel as Motel , there were no refill of shampoo , soap . Manual A/c and heating. You have to get up at night and adjust the A/c if it is cold or too hot. The bed was lousy and not comfortable at all . The tap in washroom was broken. Bath tub was filling up as you take shower and it takes an hour to drain all water. You have to ask to change the linen every day otherwise there is no change.

The room was lovely, the bed was comfortable, nice shower/bathroom. Liked that they encourage people to reuse towels to save energy and water. The staff were hurried but efficient.

Couldn't find the shuttle at the "L" when arriving. Couldn't understand the shuttle driver (Hispanic) when leaving.

I liked it and would stay there again. It's not fancy but very efficient.

Close to the airport as well as subway station to get into downtown Chicago

a Continental breakfast should have been provided

I stayed there so as to catch an early morning flight. There is a shuttle to the airport from the hotel that runs every half-an-hour or so. I had stayed there before (I think it was a Ramada back in the day) they cleaned up the place well.

The hotel has no free computer to check-in for the flights and print boarding passes (!!), I ended up forking $10 to use their browser for 5 minutes and print three boarding passes. This is simply ridiculous for an airport hotel.

the best thing in this hotel this is shuttel bus between the airport and hotel arranged every 30 minut regulary,the second thing the closed to the metro CTA just few minut walking time,and you can buy weekly ticket for CTA just 23$ and reach any area in chicago including the metro map and use the bus without any extra money,just 23$.

Efficient check-in/out, very nice and large room, close to the train to the city, shuttle to the airport Very comfortable beds, nice people at the check in We arrived at noon and our room was already ready for us Helpful advice on how to get to downtown, map and so on from the front desk

the barmaid was extremely rude, a chess club was using the bar area and we were not allowed to sit down even this was the time for the manager's reception Priority Club members were given voucher for a free drink but we got none even I am a member. We were dropped off at the domestic check-in but we requested drop off at the international check-in