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Show map Best Western Plus Heritage Inn - Stockton

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Newest reviews for Best Western Plus Heritage Inn - Stockton

  • Anonymous
      United States of America
    August 3, 2014

    Very good breakfast variety….

    never did like sleeping with air conditioner on even low..

    7.1

  • Harvey
      United States of America
    July 23, 2014

    Very clean room & facilities, comfy bed, excellent staff. (Friendly & helpful front desk) Breakfast was enjoyable but please add sugar-free syrup for diabetics

    Large amount of people for breakfast & there was not enough wait staff...just (1) guy trying to clean all the dirty tables, replenish the food & silverware. He carried the clean silverware by hand & I wondered if he had washed his hands after cleaning the tables. Just needs better training.

    10

  • Gina
      United States of America
    July 22, 2014

    Pet friendly

    Noisy AC

    5.4

  • Isaac
      United States of America
    July 14, 2014

    The pool

    Floor dirty I n room

    10

  • Anonymous
      United States of America
    July 10, 2014

    Social hour wine bar, great breakfast

    Spa not working

    8.8

  • Karen
      United States of America
    June 24, 2014

    Location near to mall and softball fields. Price.

    10

  • John
      United States of America
    June 21, 2014

    first time staff was very helpful and gave good directions

    8.8

  • Kioni
      United States of America
    June 18, 2014

    The hotel is secure with locked gates and doors and is very clean and every thing worked perfectly

    I hate the breakfast is buffet now

    8.3

  • Guido
      United States of America
    June 9, 2014

    Good value for the price, basic needs

    Not luxurious, hard pillows, mattress not flat.

    6.3

  • Anonymous
      United States of America
    June 3, 2014

    Room was nice.

    Parking for handicap was very bad. Not nearly enough. Liked the way it used to be when you served breakfast instead of buffett.

    8.8

  • Boyd
      United States of America
    June 3, 2014

    The pool and hot tub were nice.

    The bed was sagging in the middle, so they moved me to another room ... but that is a pain.

    7.1

  • Lynell
      United States of America
    May 29, 2014

    location

    not helpful with internet problems, not strong signal, not helpful enough with giving directions, unfamiliar with various google options, printed out longest directions, we followed them and got lost and missed our flight

    7.1

  • George
      United States of America
    May 27, 2014

    I was told I don't have reservation , I had to get my laptop and show receptionist who didn't show any interest to help, she didn't hear my last name wright in the first place. she didn't say that elevator isn't working nor ice machine, we got their at 6.00 pm when we got the room service was still in and out to clean the which was still dirty, and we had to deal with reception again to check out, however different receptionist this time asked about our stay, she was sincere and offered discount.

    3.3

  • Anonymous
      Netherlands
    May 19, 2014

    very friendly and helpfull staff, good breakfast.

    everything is a little old, i had quite some noise from neighbours.

    6.7

  • Anonymous
      United States of America
    May 4, 2014

    The room, pool and Spa was very clean. The breakfast was also nice. The staff was very friendly and attentive.

    The tub/shower combo needs an upgrade. The slip Matt in the tub was not comfortable abd the shower head want working correctly. The in room mini fridge was wobbly but worked well enough. There was also no black out curtian for the large window. The worst was my room had no towels or bath mats for the bathroom floor when I checked in at 7pm.

    7.5

  • Judy
      Canada
    April 27, 2014

    the gal at the front desk was pleasant.

    room smelled of chemicals, the corridor smelled like a dirty laundry bag...totally not pleasant!! I found garbage on the floor on the far side of the bed that had not been pick up ( a bag of half eaten cookies) and then when I looked under the bed, there was more ( a moldy chocolate bar)! If I had not been so tired,and had not pre-paid for the night, I would have left immediately. Instead, I just cleaned up, went to bed and left at 5 am in the morning.

    5

  • Elizabeth
      United States of America
    April 26, 2014

    The spacious room

    The pushy rude guests @ the free breakfast.

    10

  • Anonymous
      United States of America
    April 14, 2014

    The room was clean and comfortable. Staff was friendly.

    Could have used more than one person at front desk during busy times.

    7.5

  • Connie
      United States of America
    April 9, 2014

    We enjoyed the facilities and especially the breakfast.

    We didn't get the followup email receipt that we were promised. Also the room we had was equipped with a tub which had a very abrasive coating on the bottom of it, very hard on the feet.

    9.2

  • Marlene
      United States of America
    April 8, 2014

    it was clean and close to my event

    There was some kind of announcement they kept playing all night telling people to get out of the parking lot it was very disturbing me and my daughter were scared . There people in the hallway in the early hours fighting. The refrigerator in our room must have been going out it was squeaking all night. I only live a hour from Stockton but choose to stay so we could get rest as needed and save drive time . However I felt very scared and wished I would have drove home .

    5.4

  • May
      Singapore
    April 8, 2014

    Location, room rates, breakfast and friendly staff

    7.1

  • Dawn
      United States of America
    March 30, 2014

    Everything

    Nothing

    6.7

  • Michiko
      Canada
    February 17, 2014

    The room was very clean, the bed comfortable, good selection for breakfast, friendly staff.

    Confusing to get from different buildings to main. Breakfast started at 6am, when we ate at 6:10, eggs and sausages were cold.

    8.8

  • Kathy
      United States of America
    January 11, 2014

    I like staying there on my way to Seattle. The staff is very accomodating and friendly.

    The gates are locked, and you have to park outside of the gates. If you have allot of stuff to carry in(I have a dog + food and her bed) it can get a little comberson.

    9.2

  • Gerald
      United States of America
    December 11, 2013

    My husband drove 14 hrs thru storms on hwy 80 hoping to see the Fresno State vs Utah Stare football game. For some reason, the cable went out & he went to bed an unhappy man. We understand that the game wasn't received in the entire motel. On the other hand, the Ladies' room was lovely and the breakfast was superb. Fran Garwick

    10

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