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28600 Ridgehills Drive, Wickliffe, OH 44092, United States of America – Show map
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3 properties in Wickliffe
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58 verified reviews
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Fairbridge Hotel Cleveland East's staff speaks: English
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Sauna, Fitness Center, Hot Tub, Indoor Pool (all year), Game Room
Food & Drink
WiFi is available in all areas and is free of charge.
Free public parking is available on site (reservation is needed).
Room Service, Vending Machine (drinks), Vending Machine (snacks), Shuttle Service (free) , 24-Hour Front Desk, Laundry, Meeting/Banquet Facilities, Fax/Photocopying, Honeymoon Suite
From 3:00 PM
Until 12:00 PM
Children and Extra Beds
All children are welcome.
One child under 4 years stays free of charge when using existing beds.
Any additional older children or adults are charged USD 15 per person per night when using existing beds.
One older child or adult is charged USD 15 per night in an extra bed.
One child under 2 years stays free of charge in a crib.
The maximum number of extra beds/cribs in a room is 1.
Any type of extra bed or crib is upon request and needs to be confirmed by management.
Pets are allowed on request. Charges may apply.
Cards accepted at this property
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Based on 58 reviews
Value for money
Show reviews from:
Featuring an indoor pool and hot tub, this Beachwood, Ohio hotel is within 10 miles of the Cleveland Museum of Art, Cleveland Botanical Gardens and Cleveland Museum of Natural History.
Score from 33 reviews Very good
The Quality Inn Wickliffe - Cleveland East is located just minutes from downtown Cleveland and Cleveland Clinic hospital.
Score from 30 reviews Review score
This Mentor, Ohio hotel is located 10.5 miles from Headlands Beach State Park. The hotel features an outdoor pool and offers free Wi-Fi while rooms include cable TV with HBO.
Score from 33 reviews Review score
Fridge and microwave were super handy. Price was more than fair.
Nothing, it was all great.
I liked how only had to ask for something to be done once
I didn't like how I had to ask for the things to be done that should have previously been done. I didn't like the fact of seeing dried on blood lying on the toilet. I didn't like the fact that one of the rooms' toilets was out of order. I didnt Iike the fact that I had booked my room prior to the date and wasn't properly notified that my room was unavailable until I called to ask a question a few hours before arriving then it took over a half hour after arriving for them to get the booking situated because of poor communication within staff
its clean for the price I paid ($70) and about what you would expect, but it needs a makeover which they are in the middle of.
My biggest complaint is the paper thin walls. I could hear everything my neighbors said and did.
Really it was just a place to sleep.
The pool the comfortable bed.
Loud guest next to us.
Bad customer service. Guy was unsure of what the policy was. the suite I reserved they gave it away. That was my first time going there. But never again!
room was comfortable Location excellent for travel in and out of Cleveland Also very easy to find a choice of restaurants.
Hotel was very shabby and tired Very little noise protection between rooms. We had noisy neighbours and you could practically hear every word.
I liked that i got a big two bedroom room. If you want a good room, go for the king or queen suit. Has a seperate room that is the bed room. Also a dinning table. Great for the price!
The floors seemed to be vaccuumed every so often. Not after each stay. Needs major updating.
Hole in bedroom wall, roaches, dirty linen, elevator stinks, and my bathroom was dirty. The staff was not accomadating.
Location was great for us.
Carpet in the room was very dirty. The curtains had holes in them and the drapes didn't close. The free breakfast was useless. The toaster was broken. Every table was filthy. Every table in the corridor was filthy. All the carpet in the corridor and lobby was filthy. The staff didn't try to be friendly.
It was not previously mentioned that there was a cash deposit required at time of check in (if paying with cash). Though reluctant, the manager worked it out after the staff member cancelled the reservation due to no deposit.
The room we had was large and comfortable, with a working fridge and microwave, which were important to us. The hotel accepted our dogs, which is why we chose it. The location is excellent, just off I-90, and right on our route. The surroundings of the hotel are really beautiful, with a large lawn and woods. The facilities, if they were kept up, would be absolutely outstanding!
This is a hotel that has seen better days, as a Ramada Inn and Conference Center. It has changed hands, and the present owners are doing as little as possible, it seems, to update and maintain the facilities. There was mold around the bathtub, and the ceiling plaster in our room was crumbling. The carpets in the corridor of the Conference Center, leading to the breakfast room, were badly stained. The lobby is dimly lit, and uninviting, and the check-in process took forever (slow computer? antiquated system? poorly-trained front-desk staff?) to complete! We have stayed here twice this summer; the first time, there was no fridge or microwave in our room, as promised on the reservation, and it took nearly two hours to have them brought in! There was also a wild party of teenagers going on in the Conference Center, that ended in a big fight and ultimately required eleven police cars to control! The mess in the hotel the next morning was awful. Finally, the breakfast offerings are very minimal --- the worst of any hotels we stay in --- although the attendant works incredibly hard to satisfy the guests! (She even made our waffles for us!) But there are no breakfast meats offered, no scrambled eggs (just hard-boiled), and a very paltry selection of breads and muffins to choose from. Altogether, it seems to us that the new owners are simply in the business of raking in the revenues from guest-stays without investing much, if anything, in improving the decaying facilities and/or updating them. There is a certain "depressing" feel to the hotel, which is really too bad, because this could really be a beautiful place to stay overnight.
Convenience to the PGA Golf
Please don't take this the wrong way but we had some difficulties understanding the person at the front desk, greeting the customers.
Rooms need new bedding, curtains, towels & carpet needs replaced seriously in room 654
good breakfast, clean rooms
very crowded with party atmosphere well into the night. didn't affect our sleep, but made us a bit uncomfortable. charge extra for roll-away bed. Gave us a king bed instead of two double beds, which is what we had reserved.
Room needs new carpet
That I got my money back.
That there were prostitutes openly working in the lobby. The smell of pot was so strong in the hallway it about knocked you over. There were people milling around in the parking lot like it was noon at midnight. Never co
Smoke in halls,resturants only had a few items and one person during the bar tending waitressing and cooking. No ice in the ice machine. Pop machines not working. Scheduled to stay two nights only stayed one. 3 machines in the exercise room only 2worked. TV was fuzzy.
Smoky smell, Wifi didn't work Facilities were unsafe and decrepit Breakfast Drunk and loud guests
Nothing, in fact we walked in the place and the smell was horrific, the place was filthy, people had come in the pool area and just taken their clothes off and were swimming in their underwear. We checked out a room, got grossed out and went back to the registration desk and turned in the keys and cancelled the stay. I wouldn't end my worse enemy here.
Spacious rooms, quit
Had Nonsmoking Room But Reeked Of Smoke In The Hallway. Towels Were Rationed. Wifi Poor. Weak Water Pressure From Shower.
The hotel was filthy. The elevators did not work properly. In fact, the one elevator did not have a inspection certificate. The other elevator had an inspection certificate that expired in March of last year. The breakfast was not acceptable. We attended with a group. Our reservations were not as described. Some of our team mates were sent to rooms that already belonged to other guests. The had access to those rooms by a key given by the staff. Some of our team mates were given smaller rooms than originally reserved. One of our coaches were sent to three different rooms before he and his family finally found a room that was clean, unattended by other guests, and the size of his reservations. I felt unsafe staying there considering I knew the staff was giving a key to already occupied rooms to several guests at a time. I think the hotel is poorly staffed and needs a lot of work! I was completely unsatisfied.
Staff was very nice!
WiFi signal was weak in the room!
Liked the on site bar. People working very nice, personable
Looks like hotel was nice at one point but now looks run down. Carpet in elevators horrible, no elevator inspection form posted, cracked tiles in lobby. When checking in the guy at desk had a t shirt on, not very professional
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