Ravel Hotel  

Big rooms, good service, at a very reasonable NYC price. Only 1 metro stop from Manhattan.

I was upgraded easily when I voiced my disdain about a ground floor room on the street side.

The staff at the check-in desk were ungracious and very unwelcoming. There was one young fellow who showed real hospitality but the others seemed inexperienced and inhospitable.

Friendly staff Clean room

Noisy! Music from club up to 4am = no sleep Noise from some kind of pump starting and stopping every few minutes the whole night

Good rooms for price

Shutle service was always first offered at 5$, otherwise you will have to wait till next hourly schedulled

The hotel was really nice and comfy. Service was great George, and the other guy at the front desk were excellent.

If I was truly picking at straws I would have to say that the smoking at the front entrance was bad. You have to pass through that cloud of smoke.

Very good price, clean stylish rooms. Spectacular restaurant on the top floor!!! Good breakfast. Parking Friendly staff

Location is a little bit far from the transport system

The staff were lovely and bent over backwards to make our stay memorable. The views from the penthouse bar were amazing!

freeshuttle to subway

I have stayed at room 106 and I changed it nextday to 403 and both were poor and should not berated as 4 stares hotel rooMs

I have stayed at room 107 and it was excellent

I have stayed at room 113 and it was amazing . free shuttle is provided by hotel to near subways

Very friendly stuff and the shuttle service.

The gym was very small and long walking distance from metro station to hotel without the shuttle.

Comfortable beds, very nice view and location. Good value over all.

The parking lot was supposed to be open by the time we arrived but wasn't, so parking became an issue.

The staff was very helpful

Cleanliness of the rooms. I think it's time for an update. They have glass on top of the dressers and while the cleaners may clean the glass, I think from time to time, they take a moment and dust under it because we had so much dust build up in our room. There was mold on the ceilings. The shower door was hanging on loose screws. It takes a quick second just to look things through. While the hotel was nice, it's the little things that also count.

Nice staff, ok location for price, room upgrade

Shuttle stops at 11, Queens walk after 11pm, mini fridge was not cold

The view from the rooftop bar was brilliant. New york skyline and queensborough bridge, although ruined a little bit by the power plant opposite the hotel.

The first room we got put in was horrendous, stains all over the carpet as well as patches of paint. Dust everywhere, dirty marks on walls, awful view of a building site which was on the premises. When we complained we were told that we could get upgraded to a penthouse but at an extra charge of $20 per night, which we excepted but I dont believe we should have had to pay anything considering how disgusting the first room was. We went into the penthouse and straight away we seen a cracked tile on the floor, dirty marks on the walls, one of which looked like food, food stain on one of the stools, dust everywhere, marks on the frosted glass and scruffy furniture with scratches and chips all over. We then got moved into a 3rd and final room after complaining again (and getting huffed at by a staff member) which smelt cleaner, had 2 bathrobes in which the others didn't, and had an overall nicer appearance. However there were still some marks on the walls and the glass and it was a bit dusty and the furniture was still a bit scruffy. The prices of the mini bar are ridiculous, you don't even get free water unless you want to go to the lobby and get some from the front desk into a cheap plastic cup. The quality of the picture on the television was horrendous and you have to pay $10 per day if you want wifi in your room. Overall not happy at all with the hotel and would definately not recommend it or go back in the future.

views of Manhattan skyline from our room (4th floor). Roof top terrace. Food from the Bistro. Nice wine. Free shuttle to Metro. Pillows and beds were very comfy.

Roof top terrace was closed off for a private function on our last night and only room service available. Staff were a little arrogant (very New York).

The view the staff the rooms the access to amenities The hotel was great. I read all the reviews on booking.com and I have to say, you get more than your money's worth. Sure the shower leaks, if you have the shower head facing the shower door. If you just turn it towards the opposite side of the shower, all your problems are solved. The cleaning crew never once knocked on my door, they cleaned the surrounding empty rooms, and then snuck in after i was gone. I can't complain about the bass from PH808 because I was on the first floor. I still saw the Manhattan skyline from my window. I have no complaints about that because I didn't come to stare out my window. The surrounding area is not horrible, nor is it the ghetto as others describe it, it's industrial, so the streets are dark, empty, and suspicious at night. Stay on this side of the Queensboro bridge and you will live. The staff is friendly, if you are interested in visiting the roof, there is access to it throughout the day, if you insist on being up there at 1 AM on a saturday there are quite a few hipsters and very loud music. It is a fantastic hotel and I will definitely visit again.

Parking on nights when Penthouse 808 was on full club mode was horrendous! I can't express how far we had to park because the entire perimeter of the hotel contained the cars of club goers. I can't completely complain because the new additions and changes being made to the hotel include the parking lot so it is closed for now. For those who complained about receiving parking tickets, park with common sense and read all signs within 10 feet of where you are considering to park. Directly in front of the hotel is ok to park and on the side (close to the water and skyline view) parking is okay 24/7. Don't park in front of gates, bay doors, or the businesses on the opposite side of the hotel. If you parked there and ignored the signs you deserved that ticket.

The hotel is easy to get to from the city. The rooms was clean and comfortable. I loved the decor. The street parking is perfect since their parking spaces was closed off for now. The staff was very friendly and professional.

Nothing is free not even water.lol

Very nice and large room. Good view and friendly staff.

Very nice hotel

I love the wine setup in the lobby area.

Located near subway system. Free shuttle during certain hours

Room was in poor condition. When booked the photo was not of the room I was getting. Photo shown had full bath and the room we checked into had the bathroom attached to the bedroom (big problem for us).

Hotel service was good but penthouse808 dinner was great.

Late night bartender was horrible. Over charge my credit card and was rude.

Everything was amazing, the staff was there to help with whatever you needed and was also very nice. The setup was so beautiful for valentines day and the dinner setting was wonderful. My husband and I had a great time. We're defentaly going to stay again.

Nothing

The shuttle option.

Room was drafty, furnishings old and dirty, appearance of room was okay but the furniture and layout was not functionally appealing, hard to shave in sink with mirror on the side, very small table and to stools were useless, chaise with straight back was very uncomfortable. Staff not overly friendly and did not bother to acknowledge when you walked in or up to desk.