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Newest reviews for Red Coach Inn

  • Barry
      United States of America
    September 16, 2014

    The staff was excellent! Anything you need is a phone call away.



  • Jeff
      United States of America
    September 16, 2014

    It was different from anything I had ever seen. The Olds English style rooms were a nice change. The staff were polite and helpfull.


  • Anonymous
      United States of America
    September 14, 2014

    Walk to the Falls in a matter of minutes.


  • Jim
      United States of America
    September 11, 2014

    Clean and comfortable, free breakfast was a pleasant surprise. Staff was very friendly, location was perfect.

    Room was a bit small, water pipes a little annoying.


  • David
      United States of America
    September 9, 2014

    It was an amazing location with a nice classic look staff was awesome wish I could've stayed longer


  • Laraine
      United States of America
    September 8, 2014

    This is not your hotel chain decor! Wonderful old world furnishings, and a bath tub to die for. The restaurant was charming as well. You can't beat the location. It's right across the street from the rapids and it's just a short walk to the falls.



  • Rajeev
    September 7, 2014

    We liked the comfort, cleanliness, closeness to the fall, flowing river in front and quality of food served.

    Very poor or almost no wi-fi in our room (Dover). The wi fi works well in lobby only.


  • Anonymous
      United States of America
    August 31, 2014

    There are no comments available for this review


  • Vanessa
    August 23, 2014

    Location is great that close to all attractions and the food in its restaurant is good as well. Old style of hotel room makes you feel different from the other hotel rooms


  • Linda
      United States of America
    August 22, 2014

    You could not have a better home base for proximity to the attractions at the falls. The Inn was charming and the restaurant was old world with excellent food. I am glad that I chose the Inn for our stay at Niagara Falls.


  • Ammar
      Saudi Arabia
    August 18, 2014

    bad hotel


  • Heather
      United Kingdom
    August 11, 2014

    Large room, comfortable bed. Extensive breakfast menu. Across the road from the top of the Falls. Short walk onto Goat island, excellent position for visiting the falls. Very accommodating when we were delayed and arrived late at night.

    Booked a room with a view of the falls, the room we got looked out onto the street running at right angles to the river, no river view.


  • Michael
      United States of America
    August 10, 2014

    The location was perfect, within walking distance of all of the local attractions. The room was well decorated, clean and stocked with complimentary amenities. They have a well decorated restaurant and bar on the premises with a complimentary made to order breakfast. The Inn has the potential to be a great place and even a destination, but they need to work on the service end of things and treat the guests a lot better.

    The staff was not friendly and acted like they would prefer to be anywhere else but the inn. When I advised the desk that there was no remote in the room and that the TV armoire door was broken to where you could not watch the TV, they sent out a maintenance guy about an hour later who just helped look for a remote and just said "I'm sorry" about the armoire and never fixed it. We got a new remote about an hour later, but still mo fix on the armoire. This took several hours that we had planned to visit the Falls. The restaurant staff was extremely slow and hardly ever checked on us. The breakfast left us wishing we had paid to eat somewhere else, however, the supper we ordered from room service was very good. The maid service lacked service. All she did was swap out towels and make the bed. She did not replace the linens on the bed or any of the amenities that we used the first day. The Inn has the potential to be a great place and even a destination, but they need to work on the service end of things and treat the guests a lot better.


  • Jiawei
      United States of America
    August 8, 2014

    Good location. Helpful and friendly staffs. Delicious breakfast. Nice ammendies and facilities in the room.

    The Wi-fi was so poor. We can only access to the wifi in a limited area. There were no things like soy sauce, salt, and so in the kitchen.


  • Thomas
      United States of America
    August 3, 2014

    The desk clerk was awesome, a keeper for sure. All the of the staff was congenial. We liked the view, the room, and the food in our fridge and the restaurant was perfect, except the flavored butter was stale. You have a great place and we would return.

    Ants and flies in the dining area.....trays left on floors in hallway overnight.


  • Blanche
    July 31, 2014

    The experience was very enjoyable excellent staff. The decor was beautiful. The facilities were clean.

    There was no elevator for the elderly.


  • Angie
      United States of America
    July 29, 2014

    Room, breakfast, style and everything is within walking distance.

    NEED Wifi in the rooms!!


  • Doug
      United States of America
    July 25, 2014

    Charming, comfortable Inn.


  • Yevgen
    July 16, 2014

    Very nice & comfortable room. Well equipped. Very clean. Welcoming champagne & classical music in the room on arrival was very good idea. Delicious food at the restaurant.

    The receptionist at the reception desk was always away when you need her.


  • Joseph
      United States of America
    July 13, 2014

    The staff was all very helpful. The location is great and room was very comfortable. Breakfast was included and was very good.

    They need more help at the hotel desk. Took us forever to check in.


  • James
      United States of America
    July 12, 2014

    Loved the room Décor, the staff was very friendly. Food at the restaurant was great and the complementary breakfast was excellent. If you are early the front desk will give you your room if it is made up and whoever is working at the front desk will take you to your room and point out the features. Great experience - would highly recommend.


  • Richard
      United States of America
    July 8, 2014

    Food was ok not great


  • Francis
      South Africa
    July 6, 2014

    Water pipe noise in room was very bad.


  • Bart
      United States of America
    July 5, 2014

    we just like the place. Was are third stay their and their was no disappointments. the room was clean the staff was good parking was easy


  • Linnet
      United States of America
    July 3, 2014

    Great for walking Staff was excelllant Breakfast and dinner excellant. Decor was great...and ammenities were too...

    Room a little small...but we weren't in it much. Maid was fine the first 2 days...Last day wasn;t. did leave breakfast voucher, coffee, I had requested extra creamer..left them on top of fridge....Took one of the 2 (small) soaps and didn't replace. and took 1 of 2 bath robes...which we really liked and used... and no liners in waste cans...oh, and AC blew directly over bed...too bad it wasn't located at the other end of the room


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