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Property Highlights

Free WiFi

Places of Interest:

Healy-Murphy Park (0.2 miles)
Show map Red Roof PLUS San Antonio Downtown

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Travelodge Alamo/Riverwalk

hotel This San Antonio, Texas hotel offers a free daily breakfast and guest rooms with coffee makers. The Riverwalk entertainment area and the historic Alamo are within walking distance.

Most recent booking for this hotel was yesterday at 21:30

Score from 264 reviews Review score 6/10

Newest reviews for Red Roof PLUS San Antonio Downtown

  • Anonymous
      United States of America
    September 14, 2014

    That is is close to many tourist things.

    The drainage in the bathtub.

    8.8

  • Nicolás
      United States of America
    September 5, 2014

    Price Pet Friendly

    Someone scratched my car with a key in the Parking Lot.

    5.8

  • Juan
      United States of America
    September 3, 2014

    It was ok

    Sinks didn't drain properly I asked twice and nothing got done

    5.4

  • Sharon
      United States of America
    August 28, 2014

    Location

    Eyelashes from previous guest in trash can, unflushed toilet, room smelt like dirty mop, beds uncomfortable, wifi didn't work well, breakfast options poor

    4.6

  • Carlos
      United States of America
    August 28, 2014

    The front desk service.

    5

  • Martin
      United States of America
    August 27, 2014

    We liked the fact that we had the parking very close to the elevator and everything was so close to the downtown to were it was easy access to the mall and all the sightseeing places.

    What we didn't like is that we had to pay for parking I feel we have paid for the night might as well just allow us to park near the hotel

    8.3

  • Meredith
      United States of America
    August 27, 2014

    The rooms were clean. And the cool air from ac was a welcome comfort as it was over 100 degrees outside.

    Elevators were ovens! No ac or ventilation! No roll away beds so we had to take turns sleeping in a chair. Its my belief the staff just didnt want to deal with it.

    6.3

  • Connie
      United States of America
    August 26, 2014

    The staff were very friendly and were able to answer questions. Yes I would stay at Red Roof again the price was right.

    During my stay the hotel has an issue with towels and wash cloths. We did not have but 2 towels one wash cloth. We stayed 3 nights every night we asked and were told they would bring them right up. Did not have anyone come to the room my friend finally went to the desk and was able to get one more towel no wash cloths

    7.9

  • Aaron
      United States of America
    August 26, 2014

    Everything

    Nothing

    10

  • Karolein
      Jordan
    August 25, 2014

    wi fi service was bad on the last floor .

    7.9

  • Anonymous
      United States of America
    August 25, 2014

    Nice quality staff Relatively close to the Riverwalk

    Not very clean my bed had a large hairball in the sheets. TV is very intermittent. Included breakfast is a bagel and gas station danish

    5.4

  • Katrina
      Germany
    August 24, 2014

    The quality of the room was very nice.

    How guests have to pay for parking. The woman at the desk was nice but when we asked where a cheap place to eat near the hotel was she refered us to a pasta place where a plate of spaghetti and meatballs was $11.75. That is not cheap! When we get to our hotel we hoped for at least a mini fridge, but no. Then we said we'd just go get some ice...no ice bucket! There weren't enough towels. And complimentary breakfast was lame. Just some packaged danish and packaged bagels. Big disappointment. Our total bill was $98. when we asked why we didn't have a fridge when we checked out we were told it was because we booked through booking.com and not their own site. So I guess if you hope for a decent accommodation there book through them.

    7.5

  • Josue
      United States of America
    August 24, 2014

    -The fact that they charge parking fee! - Please change the carpet in the elevator. (Remodel the elevator)

    8.3

  • Jose
      United States of America
    August 23, 2014

    the only thing I liked was the location

    we made reservations at least 2 weeks before our trip. We arrived at the check in time stated and they made us wait over an hour to get our room. They were so unorganized. There's an extra charge to use the computer... elevators are hot.

    5.8

  • Brian
      China
    August 23, 2014

    When the manager showed up, she was wonderful. Same can't be said for anyone else.

    Had to remagnetize our room cards every time we left the room. Staff was extremely rude. Refused to give us tags for our vehicle to verify we had paid for parking even after the security guard told us we had to have them or our car would be towed. (Parking is an extra $10 per day btw). Staff refused to fix the door problem for 2 days and kept implying that we just "didn't know how to work the door." Pool was VERY dirty. Manager came in on Monday and gave us a new room...problem solved. I am simply dumbfounded why the staff could not or would not do this in the first place and appalled by the way they treated us and other guests.

    5

  • Patrick
      United States of America
    August 23, 2014

    good location close to riverwalk and Alamo. Rooms were clean and surprisingly quiet given that the hotel is right next to a major interstate

    I booked a month before my trip and upon arrival was told that I had no reservation and that I could have a room but for twice the price I had booked for. After arguing and sowing my printed confirmation they agreed to give me my room for the price I had booked at. Staff was extremely slow at checkin and checkout. Breakfast was limited to prepackaged items

    7.1

  • Anonymous
      Mexico
    August 22, 2014

    I WAS KICKED OUT, MY ROOM WAS TAKEN AND I MUST LOOK FOR ANOTHER HOTEL HAVING DIFICULTIES TO FIND ONE I WILL NEVER GO AGAIN TO REDROOF AND I WILL TELL EVERY ONE HOW I WAS TREATED.

    5

  • Raul
      United States of America
    August 20, 2014

    VALUE OF MONEY

    FIRST NIGHT NO ICE BUCKET. WENT TO FRONT OFFICE AND WAS GIVEN ONE ON TOP OFF COUNTER, NO PLASTIC LINER. NOT ENOUGH TOWELS. NO SHOWER CAP.SECOND NIGHT NO FLOOR MAT FOR WHEN GETTING OUT OF SHOWER.NEXT ROOM PEOPLE VERY LOUD.

    7.1

  • Rubén
      United States of America
    August 19, 2014

    La atención de el personal

    El desayuno

    9.6

  • Anonymous
      United States of America
    August 19, 2014

    Rooms were dirty and staff was rude.

    2.5

  • Eduardo
      United States of America
    August 19, 2014

    Short distance from Riverwalk, Mall, Alamo etc. Great AC to beat the heat, check in lines were long but moved along quickly. Felt secure about the parking garage attached to the hotel.

    The area around it seems run down, a few homeless but all were humble. Recommend you take a cab back to the hotel at night, some areas leading to it are badly lit. The hotel itself was great though.

    7.9

  • Mark
      United States of America
    August 19, 2014

    Computer problems? resulted in huge delays at check-in for the 3 separate times I tried to check in.

    6.7

  • Sandra
      United States of America
    August 17, 2014

    Stains every where. Blood on sheets. Asked for new ones, only to get more blood and now mold on them. Cover blanket stained too. Breakfast lacked greatly. Should not be even considered a continental breakfast. Other room had what looked like 3 bullet holes in the ceiling. They where covered with duct tape. Floors had not been swept or vacuumed in weeks. We had 3 nights reserved. We stayed one night because of how late it was and then immediately found some where else to stay the next morning. It felt like it was a hourly rate hotel.

    2.9

  • Anonymous
      United States of America
    August 17, 2014

    This hotel is pet friendly, my kids love that, they didn't need to left their dog somewhere else.

    Room was not cleaned properly upon arrival, fixed after request.

    7.9

  • Al
      United States of America
    August 17, 2014

    Staff was nice and personable..

    Room, bed and overall hotel were not 3 1/2 star quality...

    4.6

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