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31 Woodfin Street, Asheville, NC 28801, United States of America – Show map
Excellent location – rated 9.2/10! (score from 132 reviews)
Rated by guests after their stay at Renaissance Asheville Hotel.
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Renaissance Asheville Hotel's staff speaks: English
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Indoor Pool (all year)
Free public parking is available on site (reservation is not needed).
From 4:00 PM
Until 11:00 AM
Children and Extra Beds
All children are welcome.
One child under 18 years stays free of charge when using existing beds.
One child under 3 years stays free of charge in a crib.
Extra beds are not available.
The maximum number of cribs in a room is 1.
Pets are allowed on request. Charges may apply.
When booking more than 9 rooms, different policies and additional supplements may apply.
Cards accepted at this property
Hover over the cards for more info.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Based on 132 reviews
Value for money
Show reviews from:
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Overall room and location
Bathtub plugged up and water would not drain while showering
Great location in a lovely town.
Room a bit small compared to others we have stayed in
There were many shops, restaurants and bars within walking distance of the hotel.
The 6AM false alarm fire drill, where we evacuated into the pouring rain for just enough time to be awake, and then reentered.
Great location in Asheville with proximity to downtown
Salt water pool and spa. Proximity to downtown.
Location within 15 minute walk of everything downtown
Towels were a bit rough.
Convient to everthing very clean and pretty
The new thermostats that prevent you from putting the fan on a constant setting or changing the temperature outside a small range.
The hotel was overpriced, and loud at night. For the same price Hotel Indigo is a much better choice.
Proximity to Downtown
Check in people attitudes and when I checked out the breath on young assitant manager was foul!
Waiter quite nice very late at night, near closing. He was quite accommodating. So was gentleman who greeted breakfast guests at the restaurant
The lamp between the beds wasn't plugged in and we weren't able to do it. Seems like a real oversight on the behalf of housekeeping.
Nice looking lobby
The room was small, and the bathroom was really small and had no vent. There was mold growing on the ceiling! We told the front desk and they did clean it up however (but didn't make much of an effort to clean the rest of the room; there was lots of dust on the beside table...). Bed and pillows very hard and uncomfortable. Staff is okay but not overly friendly
Everything was great!!
The Bar should be opened later than 11 on the weekends. There were people hanging out in the lobby alot later than 11 pm. Thank you!
Staff was excellent. Great personality - fun and helpful. Zeb is a shining example of what customer service should be every time! A definite asset to the hotel. All other desk folks were very nice too.
Room was a little cramped with (2) queens. Bathroom did not have exhaust fan - multiple folks taking showers. Perhaps 4 women to one room too much - could special pricing be applied to 2 adjoining rooms??
My wife and I were uncertain about which hotel to choose when planning our fall trip but we were very pleased with our selection. The Renaissance Asheville Hotel staff were great. Our room was clean and comfortable. The hotel was within walking distance to many good restaurants. We plan on using the hotel for our spring trip to Asheville.
We have a young kiddo with us and they offered a crib and put it up for us. Very considerate and nice. good experience.
The facility was in a great location. The bed was extremely comfortable the room was very attractive. The desk staff and restaurant staff were very friendly and helpful.
There were zero towel racks in the bathroom and glasses not covered. We had coffee for only one person on the first day and after asking for more - still only one and only 1 cup, 1 sweetner, 1 stir stick on 2nd day. Housekeeping staff extremely noisy in morning.
Location and parking were good. Rooms clean and well appointed.
Wi-Fi kept shutting off - hard to get work done. TV signal not the best.
When I walked through the front doors I thought it was a very classy hotel. I was impressed and I'm a hotel snob. I usually stay I'm the newer hotels such as Indigo and Aloft but thoroughly enjoyed The Renaissance. My daughter attends the University in Asheville, so I am here quite often. Asheville is my second home. I'm returning for my stay tomorrow because I really enjoyed my first visit. Thank you!
Can't think of anything that stood out. I'm coming back tomorrow. If I find something I'll let you all know ;)
Very nice location with beautiful view. Staff was very courteous. No need for car to access local shops and restaurants
The size of it The relaxed attitude in the place The views from our bedroom window The free car park
being put in a room right by the elevator shaft! no sleep! the staff did take money off the room but I was still tired and hope that if you stay you ask not to have a 1000 number room as you will regret it !
I have always stayed at the Renaissance when visiting Asheville because of the location.
The room was not well maintained. The grout in the shower was filthy. The granite bathroom vanity top was cracked in two places. The sink drain was clogged. There were stains on the duvet cover on one of the beds.
Close to downtown. Within walking distance of shopping and good restaurants. Staff was extremely helpful, happy and efficient.
The AC fan goes on and off. I thought it should be constant. Not sure that is a fixable problem or just one person's preference. Downtown has a homeless element that seems to not be addressed. (Not the hotel's responsibility.)
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