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Renaissance Charlotte Southpark Hotel
5501 Carnegie Boulevard, Charlotte, NC 28209 – Show map
Excellent location – rated 9.4/10! (score from 120 reviews)
Rated by guests after their stay at Renaissance Charlotte Southpark Hotel.
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6 Reasons to Choose Renaissance Charlotte Southpark Hotel
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120 verified reviews
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Renaissance Charlotte Southpark Hotel's staff speak: English
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Fitness Center, Indoor Pool (all year)
Food & Drink
WiFi is available in all areas and costs EUR 12.95 per 24 hours.
Wired internet is available in the hotel rooms and costs EUR 12.95 per 24 hours.
Free! Free public parking is available on site (reservation is not needed).
Private parking is available on site (reservation is not needed) and costs EUR 5 per day.
Room Service, 24-Hour Front Desk, ATM on site, Concierge Service, Laundry, Dry Cleaning, Meeting/Banquet Facilities, Fax/Photocopying
Newspapers, Safe, Shops (on site), Facilities for Disabled Guests, Elevator, All Spaces Non-Smoking (public and private)
From 4:00 PM
Until 12:00 PM
Cancellation and prepayment policies vary according to room type. Please enter the dates of your stay and check what conditions apply to your preferred room.
Children and Extra Beds
All children are welcome.
Free! One child under 18 years stays free of charge when using existing beds.
Free! One child under 3 years stays free of charge in a crib.
One older child or adult is charged EUR 20 per person per night in an extra bed.
The maximum number of extra beds/cribs in a room is 1.
Any type of extra bed or crib is upon request and needs to be confirmed by management.
Additional fees are not calculated automatically in the total cost and will have to be paid for separately during your stay.
Pets are not allowed.
When booking more than 9 rooms, different policies and additional supplements may apply.
Cards accepted at this property
Renaissance Charlotte Southpark Hotel accepts these cards and reserves the right to pre-authorize your card prior to arrival.
Upon check-in photo identification and credit card are required. All special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Based on 120 reviews
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Everything. The location was perfect, the staff was very friendly and the rooms were really nice.
Nothing. Absolutely nothing.
this was the best hotel that we have ever stay in...thank you for given us this experecise.
It was very clean , staff at front desk were very happy to offer dinner suggestions and were very friendly.
We were there for two nights, and the second day we were gone till midnight only to fund that our room had not been cleaned at all.
Staff wonderful. Hotel beautiful. I love this hotel. What a gem. Even the food was amazing. One of the best hotels I've ever visited. Bringing quality and customer service back. How refreshing
Staff: great customer service
Comfortable, affordable, cleanliness
The staff were extremely friendly The room was big & neat
The Staff was excellent
There was an extremely strong odor of mold and mildew. They changed our room and that didn't help because that room also had a smell. I had to by products in order to mask the smell a little.
Toilet was not cleaned during the regular cleaning of the room and my wife had to call to get someone to clean it. The call was responded to promptly and the toile was cleaned satisfactorily.
Great place to stay, handy for the mall & good eating nearby, all in strutting distance. Some nearby construction but it didn't affect us
Great location, nice and quiet, walking distance to shopping.
Limited choice in restaurant
Front desk staff were excellent, but waiter/waitress (we were handed off at some point) in restaurant was fair at best. Primary example--left bill and then disappeared. Had to have the bartender find her we could complete payment to leave.
Everything! The staff, the room, the food at the restaurant... it was all just absolutely top-notch. Free Starbucks coffee in the lobby, HBO, in-room refrigerators... I could go on and on.
the staff was exceptional.. they attended to our needs and were helpful. The layout of the hotel with no real restaurant, having the eating area spread throughout the big lobby was a nice change. Food was affordable.
Very comfortable beds, very friendly staff, and easy access to shopping and restaurants.
Lots of weddings going on with noisy parties, found crackers from another guest under the bed skirt, restaurant in the hotel not very good.
Nice hotel in a good location. Will certainly use this hotel again.
The breakfast service on a couple of the mornings was a sub optimal and on the last morning, extremely slow.
The staff was very professional and friendly and made us feel welcome. My grown-up daughter and I were really impressed by the welcome we received.
I think pillows could be a little firmer. but it's a minor thing.
The staff was wonderful courteous and friendly. It was a pure delight!
We liked everything
Great place and many restaurants in walking distance - the staff was well trained and very courteous......I will definitely come back. There is Southpark mall 1 mile away....Everything was just great....
Location was excellent
The staff was friendly and helpful without exception. The hotel has a vibrant and updated look and feel. There are various spaces available at the property for relaxing. We truly enjoyed the fitness center and salt water pool. Didn't even use our car once we got there. We walked everywhere. Great visit!
The bed was extra comfortable for a wonderful nights rest.
The price could be a little cheaper especially since you don't include breakfast. Maybe you all should work on including breakfast with your stay.
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