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5501 Carnegie Boulevard, Charlotte, NC 28209, United States of America – Show map
Excellent location – rated 9.3/10! (score from 146 reviews)
Rated by guests after their stay at Renaissance Charlotte Southpark Hotel.
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147 verified reviews
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Renaissance Charlotte Southpark Hotel's staff speaks: English
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Fitness Center, Indoor Pool (all year)
Food & Drink
WiFi is available in all areas and costs EUR 12.95 per 24 hours.
Wired internet is available in the hotel rooms and costs EUR 12.95 per 24 hours.
Free public parking is available on site (reservation is not needed).
Private parking is available on site (reservation is not needed) and costs EUR 5 per day.
Room Service, 24-Hour Front Desk, ATM on site, Concierge Service, Laundry, Dry Cleaning, Meeting/Banquet Facilities, Fax/Photocopying
Newspapers, Safe, Shops (on site), Facilities for Disabled Guests, Elevator, All Spaces Non-Smoking (public and private)
From 4:00 PM
Until 12:00 PM
Children and Extra Beds
All children are welcome.
One child under 18 years stays free of charge when using existing beds.
One child under 3 years stays free of charge in a crib.
One older child or adult is charged EUR 20 per person per night in an extra bed.
The maximum number of extra beds/cribs in a room is 1.
Any type of extra bed or crib is upon request and needs to be confirmed by management.
Additional fees are not calculated automatically in the total cost and will have to be paid for separately during your stay.
Pets are not allowed.
When booking more than 9 rooms, different policies and additional supplements may apply.
Cards accepted at this property
Hover over the cards for more info.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Based on 146 reviews
Value for money
Show reviews from:
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Score from 456 reviews Wonderful
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In downtown Charlotte, Charlotte Marriott City Center offers luxurious rooms with a flat-screen TV and free Wi-Fi in public areas. Facilities include an indoor heated pool, a gym, and a hot tub.
Score from 115 reviews Excellent
Courtyard SouthPark is a smoke free hotel located in central Charlotte, less than 1 mile from SouthPark Mall. It features an on-site gym and an outdoor pool with hot tub. Guest rooms offer free Wi-Fi....
Score from 88 reviews Excellent
It was a wonderful place to stay
They charged my credit card after we paid cash for the room. Will never stay there again.
food, wine, staff very helpful and kind
First of all, I appreciated the welcoming nature and friendliness of the staff. Having complimentary beverages, whether wine or lemonade, available in the lobby was a lovely touch. I also loved the unique decor throughout the hotel. And last but not least, the mesmerizing fragrance that scented the hotel was gorgeous. My favorite scent was Tuscan Orange.
Busy bar, nice atmosphere
The bed was amazing and the style wad great! The front desk and concierge were also very respectful and helpful.
During our second period of staying at the Renaissance (i.e., our 4th night in Charlotte since we stayed with family on the 3rd night) I noticed the artwork was the same in the room we stayed in on the first and second nights. The Renaissance suddenly didn't seem as appealing as it did during the first two nights of our stay. More importantly, when ordering drinks for room, it took the room service staff approximately 20+ minutes to bring us a two drinks and some wine. The cocktails were watered down from the ice on both occasions due to the time it took the staff to bring then to our room. Also, we were left with this primitive tool which was a very simple corkscrew with at T-handle to uncork our bottle of wine. The wine glasses were not too clean either. On our 4th night we had the same issues as the 2nd night before, but this time I requested the waiter to open the bottle of wine for us which he did in approximately 30 seconds which was awkward for us, but not as embarrassing as my girlfriend and I struggling with popping the cork. I have a relatively cheap wine bottle opener at home which requires little to no effort to do using a novel concept called mechanical advantage. I suggest the Renaissance change a few things to get a better review for the price!
The inside of lobby along with dining area.. Great place!
The price!.. But hey gotta pay 2 play so no harm no foul!
The bed was comfortable
Nicole and dime for extra milk for coffee.
Close to business and mall
No breakfast- room price a bit high to not offer a small breakfast. Coffee in room is bitter
Staff very friendly. Food in restrurant was good. Hotel is clean.
Have to pay for wifi. Should be included
The atrium with an inner patio is perfect. Staff very friendly
staff seems to be overworked with responsibilities in several different departments.
Beautiful, clean hotel. Above and beyond what we expected. Was definitely worth every penny.
The staff at this hotel really made the stay AWESOME. Everyone was helpful and the champagne and chocolates at check in was a good touch. The location is in walking distance to restaurants and the mall.
Large room with very comfortable bed
No free wifi in the room (free wifi in the lobby)
The people are so friendly!
housekeeping was the only weak link
What's not to like. Beautiful decor, amazing staff from the door man to the cleaning crew. Everyone was helpful, polite and welcoming. Will definitely stay here over and over and over again.
We only had trouble with the key to the room. That wasn't a big deal to us but was the only bump we experienced.
Conformtable bed Gyms Quite location at night Easy access to city center Friendly and approachable staff
Breakfast at restaurant is a bit too greasing.
Everything..!..great amenities and walking across the street to shop at Southpark Mall
Excellent location for the mall and restaurants. Staff was excellent - friendly and professional. Club level perks were worth the extra $.
Mattress needs to be replaced - very worn. Bath door location very inconvenient, overall bath needs updating. Limited Parking - too much space reserved for valet.
Beautiful hotel, friendly staff esp at reception, the breakfast lady and the concierge, good neighborhood
Far from city center, no public transport, had to spend a lot of money on taxis, breakfast buffet only on weekends, forgot to service my room the first day, laundry wasn't delivered to the room as promised
Everything. The location was perfect, the staff was very friendly and the rooms were really nice.
Nothing. Absolutely nothing.
this was the best hotel that we have ever stay in...thank you for given us this experecise.
It was very clean , staff at front desk were very happy to offer dinner suggestions and were very friendly.
We were there for two nights, and the second day we were gone till midnight only to fund that our room had not been cleaned at all.
Staff wonderful. Hotel beautiful. I love this hotel. What a gem. Even the food was amazing. One of the best hotels I've ever visited. Bringing quality and customer service back. How refreshing