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Newest reviews for Renaissance Charlotte Southpark Hotel

  • Sophia
      United Kingdom
    September 16, 2014

    Conformtable bed Gyms Quite location at night Easy access to city center Friendly and approachable staff

    Breakfast at restaurant is a bit too greasing.

    9.2

  • Anne
      United States of America
    September 2, 2014

    Everything..!..great amenities and walking across the street to shop at Southpark Mall

    10

  • Camille
      United States of America
    August 19, 2014

    Everything. The location was perfect, the staff was very friendly and the rooms were really nice.

    Nothing. Absolutely nothing.

    9.6

  • Jeanette
      United States of America
    August 6, 2014

    this was the best hotel that we have ever stay in...thank you for given us this experecise.

    10

  • Holly
      United States of America
    August 5, 2014

    It was very clean , staff at front desk were very happy to offer dinner suggestions and were very friendly.

    We were there for two nights, and the second day we were gone till midnight only to fund that our room had not been cleaned at all.

    8.8

  • Cynthia
      United States of America
    August 5, 2014

    Staff wonderful. Hotel beautiful. I love this hotel. What a gem. Even the food was amazing. One of the best hotels I've ever visited. Bringing quality and customer service back. How refreshing

    9.6

  • Cassaundra
      United States of America
    July 25, 2014

    Location

    7.9

  • Horace
      United States of America
    July 15, 2014

    Everything!

    Nothing!

    9.6

  • Lossie
      United States of America
    July 8, 2014

    Staff: great customer service

    10

  • Tarae
      United States of America
    July 6, 2014

    Comfortable, affordable, cleanliness

    10

  • Hosam
      Saudi Arabia
    June 27, 2014

    The staff were extremely friendly The room was big & neat

    9.6

  • Rene
      United States of America
    June 24, 2014

    The Staff was excellent

    There was an extremely strong odor of mold and mildew. They changed our room and that didn't help because that room also had a smell. I had to by products in order to mask the smell a little.

    7.1

  • Richard
      United States of America
    June 17, 2014

    Toilet was not cleaned during the regular cleaning of the room and my wife had to call to get someone to clean it. The call was responded to promptly and the toile was cleaned satisfactorily.

    9.6

  • Paul
      United Kingdom
    June 14, 2014

    Great place to stay, handy for the mall & good eating nearby, all in strutting distance. Some nearby construction but it didn't affect us

    9.2

  • Robert
      United States of America
    June 10, 2014

    Great location, nice and quiet, walking distance to shopping.

    Limited choice in restaurant

    7.5

  • Anonymous
      United States of America
    June 7, 2014

    Front desk staff were excellent, but waiter/waitress (we were handed off at some point) in restaurant was fair at best. Primary example--left bill and then disappeared. Had to have the bartender find her we could complete payment to leave.

    8.8

  • Norm
      United States of America
    June 4, 2014

    Everything! The staff, the room, the food at the restaurant... it was all just absolutely top-notch. Free Starbucks coffee in the lobby, HBO, in-room refrigerators... I could go on and on.

    Nothing!

    10

  • Cassaundra
      United States of America
    June 3, 2014

    Everything

    10

  • Lorraine
      United States of America
    June 1, 2014

    the staff was exceptional.. they attended to our needs and were helpful. The layout of the hotel with no real restaurant, having the eating area spread throughout the big lobby was a nice change. Food was affordable.

    nothing

    10

  • Kenneth
      United States of America
    May 28, 2014

    Very comfortable beds, very friendly staff, and easy access to shopping and restaurants.

    Lots of weddings going on with noisy parties, found crackers from another guest under the bed skirt, restaurant in the hotel not very good.

    9.2

  • James
      France
    May 27, 2014

    Nice hotel in a good location. Will certainly use this hotel again.

    The breakfast service on a couple of the mornings was a sub optimal and on the last morning, extremely slow.

    7

  • Victoria
      United States of America
    May 27, 2014

    The staff was very professional and friendly and made us feel welcome. My grown-up daughter and I were really impressed by the welcome we received.

    I think pillows could be a little firmer. but it's a minor thing.

    10

  • Elissa
      United States of America
    May 19, 2014

    The staff was wonderful courteous and friendly. It was a pure delight!

    We liked everything

    10

  • Willie
      United States of America
    May 11, 2014

    Great place and many restaurants in walking distance - the staff was well trained and very courteous......I will definitely come back. There is Southpark mall 1 mile away....Everything was just great....

    10

  • H.
      United States of America
    May 9, 2014

    Location was excellent

    No complaints

    9.2

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