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5501 Carnegie Boulevard, Charlotte, NC 28209, United States of America – Show map
Excellent location – rated 9.3/10! (score from 164 reviews)
Rated by guests after their stay at Renaissance Charlotte Southpark Hotel.
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164 verified reviews
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Renaissance Charlotte Southpark Hotel's staff speaks: English
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Fitness Center, Indoor Pool (all year)
Food & Drink
WiFi is available in all areas and costs EUR 12.95 per 24 hours.
Wired internet is available in the hotel rooms and costs EUR 12.95 per 24 hours.
Free public parking is available on site (reservation is not needed).
Private parking is available on site (reservation is not needed) and costs EUR 5 per day.
Room Service, 24-Hour Front Desk, ATM on site, Concierge Service, Laundry, Dry Cleaning, Meeting/Banquet Facilities, Fax/Photocopying
Newspapers, Safe, Shops (on site), Facilities for Disabled Guests, Elevator, All Spaces Non-Smoking (public and private)
From 4:00 PM
Until 12:00 PM
Children and Extra Beds
All children are welcome.
One child under 18 years stays free of charge when using existing beds.
One child under 3 years stays free of charge in a crib.
One older child or adult is charged EUR 20 per person per night in an extra bed.
The maximum number of extra beds/cribs in a room is 1.
Any type of extra bed or crib is upon request and needs to be confirmed by management.
Pets are not allowed.
When booking more than 9 rooms, different policies and additional supplements may apply.
Cards accepted at this property
Hover over the cards for more info.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Based on 164 reviews
Value for money
Show reviews from:
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Just a 7-minute drive from Uptown Charlotte, this North Carolina hotel features a complimentary hot breakfast buffet and daily newspaper. Free Wi-Fi is provided in every room.
Score from 32 reviews Very good
Staff, location and quality
Breakfast was not included, had to pay extra.
Staff was extremely helpful and kind. I had an extremely good time visiting the hotel.
I had salmon with edamame and it was superb. Unusual for a hotel.
I liked everything!
Staff was very helpful and accommodating.
I would like to see A free breakfast buffet. The price for breakfast was way to much.
We had a wonderful time! The staff was super friendly and some of the most helpful folks I have dealt with in my travels. Great job!
12.95 for wifi, really
Staff, atmosphere, great bar, good breakfast buffet at weekends
Wine prices excessive
Room and cleanliness
No Microwave for child's milk, No Free breakfast and No free Wi FI
The friendliness of the staff. The size of the rooms.
No covered parking. There was not a shower cap in the bathroom.
Absolutely loved my stay. The employees were very pleasant. The location is great. Right across the street from a huge mall and a nice town center. It was a short drive (about 10 min) to downtown. Ordered room service for breakfast and it was delivered within 15 minutes. The only "bad" thing I can say is they put vinegar in the poached eggs water, but that's just a personal preference. Other than that it was great. Would definitely stay there again.
The staff was excellent!!! Everyone was kind and helpful and you felt like you were staying with friends! Danny was especially nice!
The in room refrigerator had been unplugged and had a bad odor and the television had difficulties. My husband didn't want to deal with repair men in the room so I didn't report it. When I checked out I let the front desk know so they could fix the problems before the next guest checked in and they gave me a partial refund for the trouble without my asking. I thought that was very nice and I will definitely stay there again!
Maid knocking on door at 8
The stone cut grits @ breakfast!
The veranda overlooks the lobby
It was a wonderful place to stay
They charged my credit card after we paid cash for the room. Will never stay there again.
food, wine, staff very helpful and kind
First of all, I appreciated the welcoming nature and friendliness of the staff. Having complimentary beverages, whether wine or lemonade, available in the lobby was a lovely touch. I also loved the unique decor throughout the hotel. And last but not least, the mesmerizing fragrance that scented the hotel was gorgeous. My favorite scent was Tuscan Orange.
Busy bar, nice atmosphere
The bed was amazing and the style wad great! The front desk and concierge were also very respectful and helpful.
During our second period of staying at the Renaissance (i.e., our 4th night in Charlotte since we stayed with family on the 3rd night) I noticed the artwork was the same in the room we stayed in on the first and second nights. The Renaissance suddenly didn't seem as appealing as it did during the first two nights of our stay. More importantly, when ordering drinks for room, it took the room service staff approximately 20+ minutes to bring us a two drinks and some wine. The cocktails were watered down from the ice on both occasions due to the time it took the staff to bring then to our room. Also, we were left with this primitive tool which was a very simple corkscrew with at T-handle to uncork our bottle of wine. The wine glasses were not too clean either. On our 4th night we had the same issues as the 2nd night before, but this time I requested the waiter to open the bottle of wine for us which he did in approximately 30 seconds which was awkward for us, but not as embarrassing as my girlfriend and I struggling with popping the cork. I have a relatively cheap wine bottle opener at home which requires little to no effort to do using a novel concept called mechanical advantage. I suggest the Renaissance change a few things to get a better review for the price!
The inside of lobby along with dining area.. Great place!
The price!.. But hey gotta pay 2 play so no harm no foul!
The bed was comfortable
Nicole and dime for extra milk for coffee.
Close to business and mall
No breakfast- room price a bit high to not offer a small breakfast. Coffee in room is bitter
Staff very friendly. Food in restrurant was good. Hotel is clean.
Have to pay for wifi. Should be included
The atrium with an inner patio is perfect. Staff very friendly
staff seems to be overworked with responsibilities in several different departments.
Beautiful, clean hotel. Above and beyond what we expected. Was definitely worth every penny.
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