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Score from 1291 reviews Excellent 8.9/10

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Most recent booking for this hotel was yesterday at 20:07

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Hilton Chicago

hotel Overlooking Grant Park and Lake Michigan, this hotel is within a 5-minute walk of Millennium Park. It features on-site dining, an indoor pool and a 32-inch flat-screen TV with HBO in every room.

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Chicago Marriott Downtown Magnificent Mile

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Most recent booking for this hotel was today at 02:18

Score from 219 reviews Very good 8.1/10

Newest reviews for Renaissance Chicago

  • Jill
      United States of America
    August 25, 2014

    I rarely book an upgraded room but the price difference was minimal so did so this trip. It was definitely worth it--the guest lounge "appetizers" were enough for dinner, the room was large and in a quiet area and the staff were very accommodating.

    Can't be helped, but the club across the street was hopping all night! Fun to watch but not so fun to hear late in the evening :)

    8.8

  • Jane
      United Kingdom
    August 17, 2014

    Great location, walkable to most highlights and wonderful panoramic river view from our room. good coffee shop. polite attentive staff.

    Airconditioning far too cold in lobby and corridors. Dark orange hue in lobby area. Free wifi only provided in lobby area.

    8.8

  • Enza
      United States of America
    August 6, 2014

    Rooms giving to me were not what I booked! I couldn't accommodate group of girls and had to sleep on chairs! They lost my baggage for over an hour and I was late to my event!

    7.9

  • Wendy
      Canada
    August 5, 2014

    The location was central and fabulous. No need to taxi anywhere. We did a lot of walking which was great. The staff were wonderful. The hotel was very clean. I would recommend the Renaissance Chicago to anyone looking for a ideal place to stay in Chicago.

    Only complaint would be that there were 4 of us and only 3 guest towels provided. We had to keep asking for additional towels.

    10

  • Stephen
      Jamaica
    August 4, 2014

    Great view of city and River

    Food at Restaurant

    9.2

  • Essam
      Saudi Arabia
    August 3, 2014

    I am sorry there was nothing to like about it

    it was very expensive way more than my budget. poor customer service, small room, bad room service. very expensive parking, no business center on site, only one restaurant on the lobby. I will never stay there again nor will I recommend it to anyone.

    4.2

  • Anonymous
      Australia
    July 30, 2014

    Location, location, location

    9.2

  • Jean
      United States of America
    July 30, 2014

    The location was great, room was average. Very expensive for the type of room. I guess you are paying for the location, I won't ever spend that much for a room again.

    I wanted a view of the city. Upon checking in I got a room on the 25th floor looking out over the roof below and train tracks. My room had a king size bed and I was with my 17 yr old son. I had requested two beds. I called the front desk and they told me since I booked with Booking.com that was what I got. They finally agreed to get me a room with 2 beds. It was on the 7th floor with the same view.

    7.9

  • Robert
      United States of America
    July 25, 2014

    The river view and the comfort of the room

    The hallways on the sleeping floor looked a bit "tired" - not dirty but not "sparkly"

    8.3

  • Anonymous
      United States of America
    July 22, 2014

    Location, nice room, Navigator was great.

    $65 per night for valeting a car. Group next door was having a bachelorette party was a bit annoying.

    8.8

  • Anonymous
      Hong Kong
    July 20, 2014

    Genral stay was good. Staff in bar were very efficient.

    Shocked to find no free WiFi in room. No robe or slippers in room.

    7.5

  • Dawn
      United States of America
    July 20, 2014

    Nice view

    Hard bed

    8.3

  • Stephen
      United States of America
    July 15, 2014

    The staff was friendly and helpful. When we did get a room ready, there was a note from management apologizing for the delay and some appetizers and drinks waiting for us in the room. Nice touch.

    Waiting on room.

    9.2

  • Edna
      United States of America
    July 2, 2014

    The location was a big factor in selecting the hotel, and I appreciated the space in the room, cleanliness and even the breakfast buffet the next morning. Everything was great.

    Only issue was we wanted a double room since we were traveling with a toddler but only got a king room, so we had to share a bed. The bed was ok but the pillows were so thin that it felt like I was sleeping with nothing anyway. Also the shower leaked all over the floor bc water came from behind the faucet on the wall, so there was no way to control it.

    9.6

  • Hal
      United States of America
    June 25, 2014

    Smaller hotel so there is less crowds. Felt more like a family atmosphere. Location and view great. Great Staff.

    Parking. Self park around corner for $35.00 not $65.00 at hotel.

    9.2

  • Anonymous
      United States of America
    June 3, 2014

    Loved the concierge, whom they call the Navigator. She really knew food and local restaurants and had compiled lists herself, not just a corporate list recommending chains and the ordinary places. And she was honest about what she didn't know. Rest of staff was pleasant and helpful, much nicer than the Renaissance in Tel Aviv. Location was great.

    You had to ask for the bathrobes, which they brought up promptly, but it would have been nice to have them in the room. The check-in person asked us if we wanted a king bed and then checked us into a room with two queens. Not hard to switch, but still.

    9.6

  • Estefano
      Brazil
    May 30, 2014

    The Meal. Good with a Fair price.

    A person of staff was a litle rude. But, others were very kind. The hosting prices are a bit expensive.

    8.8

  • Maher
      United Arab Emirates
    May 18, 2014

    The great service and understanding .. I was really impresed ..Thank you

    8.8

  • Angela
      United States of America
    May 17, 2014

    The location was great!

    There was nothing I didn't like.

    9.2

  • Kim
      Sweden
    May 15, 2014

    Everything. The location is just perfect and the rooms are super.

    Nothing

    9.2

  • Abdullah
      United States of America
    May 11, 2014

    Didn't provid refrig or microwave in room, Did not over free breakfast

    10

  • Yvonne
      United States of America
    May 10, 2014

    the price quote on the website, and price we paid were so different because of some convertion in the hotel, we had to paid more!!!!

    6.3

  • Anonymous
      United States of America
    May 10, 2014

    Atmosphere and location

    Room was small

    6.3

  • Jens
      Austria
    April 25, 2014

    fantastic beds and linen

    9.6

  • Anonymous
      Ireland
    April 15, 2014

    Andy on reception was very friendly and most helpful. As an ambassador for your hotel he was top class

    Wifi limited to the lobby areas only

    7.9

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