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1 West Wacker Drive, Chicago, IL 60601, United States of America – Show map
Excellent location – rated 9.6/10! (score from 158 reviews)
Rated by guests after their stay at Renaissance Chicago.
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157 verified reviews
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Renaissance Chicago's staff speaks: English
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Fitness Center, Spa, Massage, Indoor Pool (all year)
Food & Drink
Bar, Breakfast in the Room, Restaurant with Dining Menu
WiFi is available in public areas and is free of charge.
WiFi is available in the hotel rooms and costs USD 14.95 per 24 hours.
Private parking is available on site (reservation is not needed) and costs USD 65 per day.
Public parking is available on site (reservation is not needed) and costs USD 65 per day.
Public parking is available at a location nearby (reservation is not needed) and costs USD 41 per day.
Room Service, Vending Machine (drinks), Vending Machine (snacks), 24-Hour Front Desk, Express Check-in/Check-out, Currency Exchange, Baggage Storage, ATM on site, Concierge Service, Laundry, Dry Cleaning, Ironing Service, Meeting/Banquet Facilities, Business Center, Fax/Photocopying, Souvenir/Gift Shop, Honeymoon Suite
Paid WiFi, Newspapers, Safe, Non-smoking Rooms, Facilities for Disabled Guests, Family Rooms, Elevator, Heating, All Spaces Non-Smoking (public and private)
From 4:00 PM
Until 12:00 PM
Cancellation and prepayment policies vary according to room type. Please enter the dates of your stay and check what conditions apply to your preferred room.
Children and Extra Beds
All children are welcome.
One child under 18 years stays free of charge when using existing beds.
One child under 3 years stays free of charge in a crib.
Extra beds are not available.
The maximum number of cribs in a room is 1.
Pets are not allowed.
When booking more than 9 rooms, different policies and additional supplements may apply.
Cards accepted at this property
Hover over the cards for more info.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Based on 158 reviews
Value for money
Show reviews from:
This hotel is a 5 minute walk from Millennium Park and the shopping at The Magnificent Mile. It features on-site dining, a gym, and modern rooms with a 36-inch flat-screen TV.
Score from 2126 reviews Excellent
This downtown Chicago hotel is next to Millennium Park and 2 blocks from The Art Institute of Chicago. It offers stunning city views, on-site dining and elegant rooms with free Wi-Fi access.
Score from 3185 reviews Good
In Chicago, Illinois, this hotel features a bar with 6 flat-screen TVs. It is one block from the Magnificent Mile.
Score from 363 reviews Very good
In the heart of downtown Chicago, and within walking distance of major attractions, this all-suite hotel provides exceptional accommodations, complete with first-class amenities and personalized...
Score from 357 reviews Very good
Had a problem with the reservation due to using Booking.com. Staff was able to reserve the appropriate room I had requested and were very nice and happy to help.
Beautiful view, nice room and service. We loved it.
The internet is too expensive.
Even while undergoing major renovations, this place is fabulous! Can't wait to see the new look.
The only negative is the lack of (free) Wi-Fi. Never paid for it and never will.
Walking distance to a lot of restaurants and entertainment venues. River view rooms are worth the extra money.
TV issues. The remote didn't work well and some of the channels kept breaking up. No free wifi. Bed was uncomfortable.
Staff Comfort of room
Quality of food for price.
View of river and closeness to everything downtown
Problems with shower when we first arrived. Refrigerator didn't get very cold.
Wonderful service at valet, front desk, bell service, even at the complimentary breakfast. The service rally made the stay.
When we tried to log on to WiFi we had to pay when we were supposed to have for free. Need more in room complimentary.
Staff Bed Decor
Construction jackhammer until 5pm.
Location Service Friendly staff Valet workers Nice rooms Comfortable king bed
View was not on river even though I booked early and asked for river view.
The floor of our room had a couple of spots of sticky syrup on it when we arrived, and it was not fun walking on it with socks.
Great service and location!
The location and the riverside view, also the shower and bed were excellent.
No breakfast included No WI-FI included and it was expensive
Wireless is 15$/day
Internet access was expensive.
Was wonderful location for being part of the marathon Loved the location central to shopping and many land marks
That there was no compimentary breakfast
The river view was fantastic. The doormen always got us cabs right away. Staff was very courteous.
We were given a card for two free coffees but there were four of us. There was two bottles of water on the table in the room that were $4.00 each. No big deal but for the cost of the room they should have been free. The spa prices were high. And the rooftop that was mentioned on website is private.
Great staff that went out of their way to help when part of our group got lost in Chicago.
Doors didn't close very easily. Twice we came to our door and found it somewhat ajar. It was still safe but it was a tad worrisome.
Great location and service
Broken coffeepot, but quickly and friendly replaced by staff
Was not informed that the night we wanted to have dinner at the hotel, we couldn't because you were having a wedding reception. Then next morning when we went to breakfast no one told if we didn't have voucher it was going to coat us $27.00 a person. That we didn't find out until after we have cold eggs, cold hash browns, very greasy bacon. I could of had that at McDONALD'S.
great beds, great location, good staff
it's been years since I stayed at a hotel/motel that didn't have free wi-fi and a coffee maker in the room -- this was totally unexpected and affected our visit negatively; a breakfast bar would have also been nice
Location is great. Staff was very helpful with recommendations for nearby restaurants.
Since we were traveling with our 6-year-old daughter, we went on booking.com to reserve a room with 2 beds. When we arrived, we were given a room with one king bed instead. When we tried to get it changed, we were informed that our room type through booking.com was only a "request," and they were out of that type of room (even though we arrived at 3PM and no rooms were ready then). We asked for a rollaway bed and were told that our room type would not accommodate one! (Seemed like nonsense, there was plenty of space.) If you're arriving by car that you need to park and you want to use internet, add $83/night to the room rate for those two amenities.
I rarely book an upgraded room but the price difference was minimal so did so this trip. It was definitely worth it--the guest lounge "appetizers" were enough for dinner, the room was large and in a quiet area and the staff were very accommodating.
Can't be helped, but the club across the street was hopping all night! Fun to watch but not so fun to hear late in the evening :)
Great location, walkable to most highlights and wonderful panoramic river view from our room. good coffee shop. polite attentive staff.
Airconditioning far too cold in lobby and corridors. Dark orange hue in lobby area. Free wifi only provided in lobby area.
Rooms giving to me were not what I booked! I couldn't accommodate group of girls and had to sleep on chairs! They lost my baggage for over an hour and I was late to my event!
The location was central and fabulous. No need to taxi anywhere. We did a lot of walking which was great. The staff were wonderful. The hotel was very clean. I would recommend the Renaissance Chicago to anyone looking for a ideal place to stay in Chicago.
Only complaint would be that there were 4 of us and only 3 guest towels provided. We had to keep asking for additional towels.
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