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1 West Wacker Drive, Chicago Loop, Chicago, IL 60601, United States of America – Show map
Excellent location – rated 9.6/10! (score from 171 reviews)
Rated by guests after their stay at Renaissance Chicago.
|King or Two Queen Room|
|King or Two Queen Room - Club Level|
|King or Two Queen Room with River View|
|Executive Suite with River View|
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170 verified reviews
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Renaissance Chicago's staff speaks: English
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Fitness Center, Spa, Massage, Indoor Pool (all year)
Food & Drink
Bar, Breakfast in the Room, Restaurant with Dining Menu
WiFi is available in public areas and is free of charge.
WiFi is available in the hotel rooms and costs USD 14.95 per 24 hours.
Private parking is available on site (reservation is not needed) and costs USD 65 per day.
Public parking is available on site (reservation is not needed) and costs USD 65 per day.
Public parking is available at a location nearby (reservation is not needed) and costs USD 41 per day.
Room Service, Vending Machine (drinks), Vending Machine (snacks), 24-Hour Front Desk, Express Check-in/Check-out, Currency Exchange, Baggage Storage, ATM on site, Concierge Service, Laundry, Dry Cleaning, Ironing Service, Meeting/Banquet Facilities, Business Center, Fax/Photocopying, Souvenir/Gift Shop, Honeymoon Suite
Paid WiFi, Newspapers, Safe, Non-smoking Rooms, Facilities for Disabled Guests, Family Rooms, Elevator, Heating, All Spaces Non-Smoking (public and private)
From 4:00 PM
Until 12:00 PM
Cancellation and prepayment policies vary according to room type. Please enter the dates of your stay and check what conditions apply to your preferred room.
Children and Extra Beds
All children are welcome.
One child under 18 years stays free of charge when using existing beds.
One child under 3 years stays free of charge in a crib.
Extra beds are not available.
The maximum number of cribs in a room is 1.
Pets are not allowed.
When booking more than 9 rooms, different policies and additional supplements may apply.
Cards accepted at this property
Hover over the cards for more info.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Based on 171 reviews
Value for money
Show reviews from:
In Chicago, Illinois, this hotel features a bar with 6 flat-screen TVs. It is one block from the Magnificent Mile.
Score from 400 reviews Very good
This hotel is a 5 minute walk from Millennium Park and the shopping at The Magnificent Mile. It features on-site dining, a gym, and modern rooms with a 36-inch flat-screen TV.
Score from 2227 reviews Excellent
This luxurious downtown Chicago hotel is a 1-minute walk from Monroe-Red Subway Station. It features a 12-treatment room spa, fitness center and spacious accommodations with an iPod docking station.
Score from 1543 reviews Very good
This high-rise downtown Chicago hotel offers panoramic views of Michigan Ave and the vibrant Magnificent Mile. It features an indoor pool, a Starbucks Café and an on-site restaurant.
Score from 232 reviews Excellent
No cold water available from bathroom faucet. As an avid traveller, I believe that wifi should be free in high end hotels.
Incredible location and staff! Had a river view that was amazing - well worth the room upgrade.
Beds were much firmer than accustomed to. Only had one chair in room to sit down when could have fitted a second and the Blackhawks playoff games was black out in our room
It was centrally located to where we wanted to go
The overall cleanliness was very disappointing. There was work being done on the floor and the moldings were missing and it was a mess. Paid way to high a fee for no amenities. AND was also charged for wifi which is small yet very telling.
The fact it was under constuction and was not told by Book.com. Elevators were down to one and it took forever. Didn't have things in room that was listed as having. Got a breakfast by the nice staff but was told we were to have it included but they didn't have it down that way. Had to show confirmation that it said that. If it wasn't for the friendly staff we probably would of left.
The staff. Was hard to get mad when they were so nice.
Currently under remodeling, but the staff tried to make it accommodating. No free WIFI, but if you sign up for a free membership to Marriot then the WIFI was free, so we did.
The View of the river was spectacular! The staff couldn't be friendlier and location great. Cabs always waiting, or sights were within walking distance.
No one said it was under construction
Room was brand new
Comfortable bed and pillows.
Hotel was under construction, which wasn't necessarily bad, but it wasn't tidy either. The biggest complaint was that our reservation was for 4 people and we requested a room with two queens. When we checked-in they said they were all "sold out" of those kinds of rooms. They gave us a handicap room with one king and a twin roll-away to accommodate two pre-teens! They were unable to really make it work for us and never offered any other way to oblige our needs. They charged us the full rate of the room we booked on Booking, even though we didn't get what we needed and basically one kid had to sleep on the floor. Fortunately we only stayed one night. Not sure I would recommend this place going forward.
The restaurant was lovely and location was great.
The hotel is undergoing a renovation and unfortunately it was not stated as such in the marketing info for the hotel. We would have chosen another hotel had we known. Entry / lobby under construction and room decor was very poor and dated at best. Very big disappoinent.
Had a problem with the reservation due to using Booking.com. Staff was able to reserve the appropriate room I had requested and were very nice and happy to help.
The internet is too expensive.
Beautiful view, nice room and service. We loved it.
The only negative is the lack of (free) Wi-Fi. Never paid for it and never will.
Even while undergoing major renovations, this place is fabulous! Can't wait to see the new look.
TV issues. The remote didn't work well and some of the channels kept breaking up. No free wifi. Bed was uncomfortable.
Walking distance to a lot of restaurants and entertainment venues. River view rooms are worth the extra money.
Quality of food for price.
Staff Comfort of room
Problems with shower when we first arrived. Refrigerator didn't get very cold.
View of river and closeness to everything downtown
When we tried to log on to WiFi we had to pay when we were supposed to have for free. Need more in room complimentary.
Wonderful service at valet, front desk, bell service, even at the complimentary breakfast. The service rally made the stay.
Construction jackhammer until 5pm.
Staff Bed Decor
View was not on river even though I booked early and asked for river view.
Location Service Friendly staff Valet workers Nice rooms Comfortable king bed
The floor of our room had a couple of spots of sticky syrup on it when we arrived, and it was not fun walking on it with socks.
Great service and location!
No breakfast included No WI-FI included and it was expensive
The location and the riverside view, also the shower and bed were excellent.
Wireless is 15$/day
Internet access was expensive.
That there was no compimentary breakfast
Was wonderful location for being part of the marathon Loved the location central to shopping and many land marks
We were given a card for two free coffees but there were four of us. There was two bottles of water on the table in the room that were $4.00 each. No big deal but for the cost of the room they should have been free. The spa prices were high. And the rooftop that was mentioned on website is private.
The river view was fantastic. The doormen always got us cabs right away. Staff was very courteous.
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