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1 West Wacker Drive, Chicago Loop, Chicago, IL 60601, United States of America – Show map
Excellent location – rated 9.6/10! (score from 146 reviews)
Rated by guests after their stay at Renaissance Chicago.
|King or Two Queen Room|
|King or Two Queen Room - Club Level|
|King or Two Queen Room with River View|
|Executive Suite with River View|
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145 properties in Chicago
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146 verified reviews
They speak your language
Renaissance Chicago's staff speaks: English
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Fitness Center, Spa, Massage, Indoor Pool (all year)
Food & Drink
Bar, Breakfast in the Room, Restaurant With Dining Menu
WiFi is available in public areas and is free of charge.
WiFi is available in the hotel rooms and costs USD 14.95 per 24 hours.
Private parking is available on site (reservation is not needed) and costs USD 65 per day.
Public parking is available on site (reservation is not needed) and costs USD 65 per day.
Public parking is available at a location nearby (reservation is not needed) and costs USD 41 per day.
Room Service, Vending Machine (drinks), Vending Machine (snacks), 24-Hour Front Desk, Express Check-in/Check-out, Currency Exchange, Baggage Storage, ATM on site, Concierge Service, Laundry, Dry Cleaning, Ironing Service, Meeting/Banquet Facilities, Business Center, Fax/Photocopying, Souvenir/Gift Shop, Honeymoon Suite
Newspapers, Safe, Non-smoking Rooms, Facilities for Disabled Guests, Family Rooms, Elevator, Heating, All Spaces Non-Smoking (public and private)
From 4:00 PM
Until 12:00 PM
Children and Extra Beds
All children are welcome.
One child under 18 years stays free of charge when using existing beds.
One child under 3 years stays free of charge in a crib.
Extra beds are not available.
The maximum number of cribs in a room is 1.
Any type of extra bed or crib is upon request and needs to be confirmed by management.
Pets are not allowed.
When booking more than 9 rooms, different policies and additional supplements may apply.
Cards accepted at this property
Hover over the cards for more info.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Based on 146 reviews
Value for money
Show reviews from:
This downtown Chicago hotel is next to Millennium Park and 2 blocks from The Art Institute of Chicago. It offers stunning city views, on-site dining and elegant rooms with free Wi-Fi access.
Score from 2824 reviews Good
Featuring stunning views from every area of the hotel, this 92-story landmark of stainless steel and glass stands proudly next to the Chicago River.
Score from 215 reviews Wonderful
In an ideal location directly connected to the McCormick Place convention center, this hotel has contemporary accommodations and first-class amenities and services, and is a short drive from downtown...
Score from 817 reviews Very good
This hotel is a 5 minute walk from Millennium Park and the shopping at The Magnificent Mile. It features on-site dining, a gym, and modern rooms with a 36-inch flat-screen TV.
Score from 1590 reviews Excellent
Internet access was expensive.
Was wonderful location for being part of the marathon Loved the location central to shopping and many land marks
That there was no compimentary breakfast
The river view was fantastic. The doormen always got us cabs right away. Staff was very courteous.
We were given a card for two free coffees but there were four of us. There was two bottles of water on the table in the room that were $4.00 each. No big deal but for the cost of the room they should have been free. The spa prices were high. And the rooftop that was mentioned on website is private.
Great staff that went out of their way to help when part of our group got lost in Chicago.
Doors didn't close very easily. Twice we came to our door and found it somewhat ajar. It was still safe but it was a tad worrisome.
Great location and service
Broken coffeepot, but quickly and friendly replaced by staff
Was not informed that the night we wanted to have dinner at the hotel, we couldn't because you were having a wedding reception. Then next morning when we went to breakfast no one told if we didn't have voucher it was going to coat us $27.00 a person. That we didn't find out until after we have cold eggs, cold hash browns, very greasy bacon. I could of had that at McDONALD'S.
great beds, great location, good staff
it's been years since I stayed at a hotel/motel that didn't have free wi-fi and a coffee maker in the room -- this was totally unexpected and affected our visit negatively; a breakfast bar would have also been nice
Location is great. Staff was very helpful with recommendations for nearby restaurants.
Since we were traveling with our 6-year-old daughter, we went on booking.com to reserve a room with 2 beds. When we arrived, we were given a room with one king bed instead. When we tried to get it changed, we were informed that our room type through booking.com was only a "request," and they were out of that type of room (even though we arrived at 3PM and no rooms were ready then). We asked for a rollaway bed and were told that our room type would not accommodate one! (Seemed like nonsense, there was plenty of space.) If you're arriving by car that you need to park and you want to use internet, add $83/night to the room rate for those two amenities.
I rarely book an upgraded room but the price difference was minimal so did so this trip. It was definitely worth it--the guest lounge "appetizers" were enough for dinner, the room was large and in a quiet area and the staff were very accommodating.
Can't be helped, but the club across the street was hopping all night! Fun to watch but not so fun to hear late in the evening :)
Great location, walkable to most highlights and wonderful panoramic river view from our room. good coffee shop. polite attentive staff.
Airconditioning far too cold in lobby and corridors. Dark orange hue in lobby area. Free wifi only provided in lobby area.
Rooms giving to me were not what I booked! I couldn't accommodate group of girls and had to sleep on chairs! They lost my baggage for over an hour and I was late to my event!
The location was central and fabulous. No need to taxi anywhere. We did a lot of walking which was great. The staff were wonderful. The hotel was very clean. I would recommend the Renaissance Chicago to anyone looking for a ideal place to stay in Chicago.
Only complaint would be that there were 4 of us and only 3 guest towels provided. We had to keep asking for additional towels.
Great view of city and River
Food at Restaurant
I am sorry there was nothing to like about it
it was very expensive way more than my budget. poor customer service, small room, bad room service. very expensive parking, no business center on site, only one restaurant on the lobby. I will never stay there again nor will I recommend it to anyone.
Location, location, location
The location was great, room was average. Very expensive for the type of room. I guess you are paying for the location, I won't ever spend that much for a room again.
I wanted a view of the city. Upon checking in I got a room on the 25th floor looking out over the roof below and train tracks. My room had a king size bed and I was with my 17 yr old son. I had requested two beds. I called the front desk and they told me since I booked with Booking.com that was what I got. They finally agreed to get me a room with 2 beds. It was on the 7th floor with the same view.
The river view and the comfort of the room
The hallways on the sleeping floor looked a bit "tired" - not dirty but not "sparkly"
Location, nice room, Navigator was great.
$65 per night for valeting a car. Group next door was having a bachelorette party was a bit annoying.
Genral stay was good. Staff in bar were very efficient.
Shocked to find no free WiFi in room. No robe or slippers in room.
The staff was friendly and helpful. When we did get a room ready, there was a note from management apologizing for the delay and some appetizers and drinks waiting for us in the room. Nice touch.
Waiting on room.
The location was a big factor in selecting the hotel, and I appreciated the space in the room, cleanliness and even the breakfast buffet the next morning. Everything was great.
Only issue was we wanted a double room since we were traveling with a toddler but only got a king room, so we had to share a bed. The bed was ok but the pillows were so thin that it felt like I was sleeping with nothing anyway. Also the shower leaked all over the floor bc water came from behind the faucet on the wall, so there was no way to control it.
Smaller hotel so there is less crowds. Felt more like a family atmosphere. Location and view great. Great Staff.
Parking. Self park around corner for $35.00 not $65.00 at hotel.
Loved the concierge, whom they call the Navigator. She really knew food and local restaurants and had compiled lists herself, not just a corporate list recommending chains and the ordinary places. And she was honest about what she didn't know. Rest of staff was pleasant and helpful, much nicer than the Renaissance in Tel Aviv. Location was great.
You had to ask for the bathrobes, which they brought up promptly, but it would have been nice to have them in the room. The check-in person asked us if we wanted a king bed and then checked us into a room with two queens. Not hard to switch, but still.
The Meal. Good with a Fair price.
A person of staff was a litle rude. But, others were very kind. The hosting prices are a bit expensive.
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