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Renaissance Saint Louis Grand Hotel
800 Washington Avenue, Downtown St. Louis, Saint Louis, MO 63101 – Show map
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114 verified reviews
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Renaissance Saint Louis Grand Hotel's staff speak: Spanish, English
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Fitness Center, Indoor Pool (all year)
Food & Drink
Free! WiFi is available in public areas and is free of charge.
WiFi is available in the hotel rooms and costs USD 14.95 per 24 hours.
Public parking is available on site (reservation is not needed) and costs USD 18 per day.
Private parking is available on site (reservation is not needed) and costs USD 28 per day.
24-Hour Front Desk, Meeting/Banquet Facilities, Business Center
From 4:00 PM
Until 11:00 AM
Cancellation and prepayment policies vary according to room type. Please enter the dates of your stay and check what conditions apply to your preferred room.
Children and Extra Beds
All children are welcome.
Free! One child under 18 years stays free of charge when using existing beds.
Free! One child under 3 years stays free of charge in a crib.
One older child or adult is charged USD 15 per night in an extra bed.
The maximum number of extra beds/cribs in a room is 1.
Any type of extra bed or crib is upon request and needs to be confirmed by management.
Additional fees are not calculated automatically in the total cost and will have to be paid for separately during your stay.
Pets are not allowed.
When booking more than 9 rooms, different policies and additional supplements may apply.
Cards accepted at this property
Renaissance Saint Louis Grand Hotel accepts these cards and reserves the right to pre-authorize your card prior to arrival.
Upon check-in photo identification and credit card is required. All special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Based on 114 reviews
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Didn't receive my request thur ur site of two double beds, we had to have a rollaway bed brought in
Nice enough property
Hard to get to the front with all the one way streets and traffic. Also I after I finally got to the front to valet park my vehicle was keyed during the night
Night staff was rude and didnt seem to care about customers, for the price of everything on menu I expected more from the staff.
The hotel's restaurant serves delicious and healthy food.
The showerhead was to high to reach!
The hotel was in a good location and our room was clean.
I requested a king room and received 2 double beds. We checked in at 5pm. We did not go up to our room because we went directly to my fiance's 30th birthday party at a loft that I had rented for the occasion downtown. When the party was over and we returned to our room and to our surprise there were 2 double beds. It was 1am at this point and there were no king rooms available.
High priced. Bed bugs and stains on sheets and bed skit had blood all over it. 18 dollars for parking and a 25 dollar fee too use a debit card that they call a convenience fee. You get it back in 7 too 10 business days. Never again
Hotel was beautiful staff was great
I will not use Booking.com again. The cost, talking to a couple behind me at checkin I find that they paid a third of what I did!!!
Great hotel and city.
The view was of three brick walls.
this hotel was excellent, friend staff and very helpful and very knowable about the city and site to visits in the city.Me and my daughters has a great time on Father Day. If we visit Saint Louis again we will stay there. Thank you!
We was not ask about bkfst when we check in.
Location. The bed was comfortable.
I had a charge for a long distance call but didn't use the phone. I had my king size bed given away and had to sleep on a full sized bed. The staff was rude when I disputed the long distance fee of $5.00 on a $500 reservation. I felt like I was not valued as a customer.
Everything, the hotel just in the right place to go sightseeing. Staff very helpful and friendly, nothing was too much trouble for them and always a smile
Room not worth the money TV needs updated Bathroom way too small
No free breakfast or wifi
Bed was comfortable.
Staff moved us to a handicap room, which was set up very awkwardly. The tv was very old and small. It was difficult to find our way around the parking garage.
I was impressed by how clean the bathrooms were.
Honestly, for a 4 star hotel, I expected better quality rooms and furnishings.
I mention that is was our 16 year anniversary and Jacqueline, the representative that checked us in, sent to our room chocolate covered strawberries and sparkling wine. Such a kind gesture and a blessing to us!!
Bill was $42 more than what I was informed it would be on booking, granted $28 was for hotel parking (not that you have choices downtown)... Quite a few hidden cost...
When we approach our room, we smelled strong smell of paint. Some rooms was painting in the same section accepting guests! The refrigerator in the room was loud. I turn it off to get peace. The air conditioning didn't blow hot air even when I set the temperature high. The facilities do need improvement!
Comfortable beds. Great shower water preassure
Very little coffee. Bad choice for eating. Had to eat in the bar twice when the only restaurant was closed by 6
Paying for parking.
Main hotel was quite lavish and gorgeous. Personal room was very spacious and comfortable.
The television was of a poorer quality than I would have expected with this type of hotel and cost. Personal room was nicely furnished, but also not as elaborate as I would have expected for the expense.
Front desk staff was wonderful! We weren't in there system and she called booking.com and cleared everything up. Room and bathroom great! In town for Cardinal game and picked this hotel as it's within walking distance to Busch Stadium. Cookies and milk awaited us in our room when we returned from game as a small gesture for the check-in mishap. Enjoyed Starbucks right in the hotel as well. Great place!
furniture arrangement made watching tv difficult. Also the TV was a cube tv...needs some updating.
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