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999 Ninth Street Northwest, Downtown D.C., Washington, DC, DC 20001, United States of America – Show map
Excellent location – rated 9/10! (score from 190 reviews)
Rated by guests after their stay at Renaissance Washington DC Downtown Hotel.
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190 verified reviews
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Renaissance Washington DC Downtown Hotel's staff speaks: English
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Fitness Center, Spa
Food & Drink
Restaurant, Bar, Breakfast in the Room
WiFi is available in public areas and is free of charge.
Wired internet is available in the hotel rooms and costs USD 12.95 per 24 hours.
Private parking is available on site (reservation is needed) and costs USD 40 per day.
Public parking is available on site (reservation is needed) and costs USD 35 per day.
Room Service, Vending Machine (drinks), Vending Machine (snacks), Car Rental, 24-Hour Front Desk, Express Check-in/Check-out, Currency Exchange, Baggage Storage, ATM on site, Concierge Service, Babysitting/Child Services, Laundry, Dry Cleaning, Shoeshine, Suit Press, Meeting/Banquet Facilities, Business Center, Fax/Photocopying, Souvenir/Gift Shop, VIP Room Facilities
Newspapers, Safe, Shops (on site), Non-smoking Rooms, Facilities for Disabled Guests, Elevator, Heating, All Spaces Non-Smoking (public and private), Designated Smoking Area
From 3:00 PM
Until 12:00 PM
Cancellation and prepayment policies vary according to room type. Please enter the dates of your stay and check what conditions apply to your preferred room.
Children and Extra Beds
All children are welcome.
One child under 18 years stays free of charge when using existing beds.
One child under 3 years stays free of charge in a crib.
One older child or adult stays free of charge in an extra bed.
The maximum number of extra beds/cribs in a room is 1.
Any type of extra bed or crib is upon request and needs to be confirmed by management.
Pets are not allowed.
When booking more than 9 rooms, different policies and additional supplements may apply.
Cards accepted at this property
Hover over the cards for more info.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Based on 190 reviews
Value for money
Show reviews from:
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This Grand Hyatt in Washington D.C. is a 10-minute walk from the Verizon Center and is less than 1 mile from the Washington Monument.
Score from 265 reviews Very good
The hotel location was perfect. We thoroughly enjoyed the customer service and the bartenders were phenomenal. Very elegant and relaxing to a degree.
The noise from the other room doors closing and hearing the room beside us using the bathroom.
Room size, beds, bathroom, staff
Beautiful lobby. Friendly & competent staff. Great location for Verizon Center attractions. Reasonably priced compared to equivalent hotels.
Bathroom in room could have been better maintained. Horrible experience at the Starbuck's in the lobby - extremely incompetent staff.
1.Location 2.Allowed to check in earlier than scheduled check-in time.
1.Broken ice machine for the entire stay where we stayed on the 12th floor. 2.Steam room at the fitness center was down for the entire stay. 3.Wait staff failed to offer any kind of service at the Presidential Sports Bar for 30 minutes after being seated by host and it was a slow business evening. 4.Several front desk clerks could be more pleasant and helpful. Example: never offered to explain how to get to parking garage from lobby during check-in and check-out.
Friendliness and helpfulness of staff. Had a problem in the room upon arrival (toilette didn't flush). They came within minutes to fix it. Had a reservation for a particular room and were suggested one that fit our needs better (which it did) without charging us more. Really great overall
The prices at the hotel bar were outrageous (4 $ for a glass of soda water from the tap)
Great location. Nice bed. We got free wifi in our room!
Breakfast should be included in the price. The roof was a bit low in our room.
The beds were very comfortable. The Front Desk staff and a gentleman with whom I spoke at the Concierge Desk were very personable and friendly. Public areas (lobby, etc.) are beautiful.
On the evening of 9/27, someone slid a pizza delivery menu under our door. I slid on it and wrenched my back. Later, my partner was walking up the steps to exit the hotel (exit near stairs down to meeting rooms/ballroom), and she tripped; carpet is a little loose on stairs (needs to be "pulled"). Entry door to room (934) sticks. Ceiling vent in our bathroom dusty. No way of determining what television shows are on without channel surfing and TV shows sometimes hesitate (as though they're buffering). Public restroom near front desk, if inside center stall, wallpaper peeling a little on both sides towards bottom if facing the stall door.
Beautiful lobby and rooms. Very clean. Comfortable cozy beds. Loved the quality of the soaps, shampoos, etc. large shower head was high enough for tall people. View was lovely, even to the interior of the hotel. Hotel restaurant buffet was delicious. Liked the room keys with the swipe feature.
The free wifi was only available n the lobby. The rooms should have free wifi as well. Difficult to find where to park. Signage could be more clear to avoid driving into valet in order to ask. Unable to check in and then park like other hotels. The phone was confusing on how to contact the front desk or concierge because the words were 'delighted to serve.' It seemed possible that was food service. I was not confident when I called.
We loved being able to check in early. The lobby was beautiful. Great music playing. Wonderful restaurant and bar. Comfortable seating in lobby. Beautiful room and great beds. Quick elevator. Convenient to Verizon Center and many wonderful museums and attractions. Clean and lively neighborhood. Many inviting places to eat. Wonderful weather!
Hight standard hotel. Excelent location. Very nice and helpful staff. Tasty brakfast. Worth its price.
When we asked about public transport the staff didn't know anything about. The hotel should have more tourist information, leaflets etc..
Grossly overpriced for the service provided. For US$499.- + 15% tax, did the desk really have to send me downstairs to the FedEx office to print out my Amtrak ticket? Even if it cost only 21 cents to do so? The shades in the room didn't work, so there was streetlight in my room all the time. The breakfast room is CLEARLY disproportionately small vis-à-vis the number of guestrooms. And the breakfasts were expensive and not worth the price. My experience suggests that this hotel can be a poster child for the phrase "not value for money".
The location was good for where we were going, Warner Theater and Old Ebbitt Grill. Convenient to the convention center if that's where you are headed. Beautiful, contemporary room on the corner so we had lots of light but there were darkening shades for sleeping. Very clean. Did not eat at the hotel as we were only there over night.
The price was high but when comparing hotels in DC it was about the same as other hotels. when the taxes are included, it was a very expensive overnight stay even though it is a first class hotel. We travel all over the world and have had comparable hotels for much less money. I guess DC is high! Since we had lived in DC we didn't know what to expect as far as rates are concerned.
Location to Conference center
Very little value for money Broken phone was not replaced during 5 day stay ! Indicator for hot and cold in shower the wrong way round (nearly burned myself) Request for 1 hour later check-out ignored/not answered
Fun, modern, and relevant art Comfy pillows Great use of space Friendly staff Great food and drinks at hotel restaurant Convenient to metro
The sliding bathroom door got stuck Housekeeping knocked and tried to barge in at 9am
The hotel was nice and it is next to the Big Bus yellow route stop 46 - which was very convenient to see the sites. There are many great restaurants and shopping within walking distance.
I wish the staff would tell you a bit more of the amenities and how to access them when you check in - there is a small vague pamphlet in the room, otherwise they were very helpful and professional
With an exception of being overcharged for valet parking everything was well above board and very accommodating.
The reservation personnel was a bit rude.with overcharging our stay referring to the parking and WiFi usage during our stay.
Concierge was very helpful with info about restaurants and Capitol Bikeshare. Front desk was very courteous also.
Wish breakfast was included
Cost for the room was costy for size of room
Staff very friendly & accommodating!
Air conditioner was very noisy!
Comfortable Beds Good Breakfast Buffet Quiet Rooms
Location is great if you're there for a convention. Also close to Chinatown and lots of great restaurants. Metro stops nearby to get you all over. Staff was amazing! So kind at every turn! Nice clean room. Great shower!
Hallways were a little stuffy like maybe the AC wasn't working in them. I had to turn my room AC all the way down to be comfortable, but I tend to run hot so this might not be an issue for most people.
The gym was large and well equipped.
There were no bathtubs and I had to move rooms because the hot water did not work.
From the doorman who helped us unload our car and look after it while we got sorted, through to the lovely lady serving at the downstairs bar, to the concierge who helped pack us up we felt really at home. Great staff, great location. Thanks
Nothing at all.
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