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51 Nassau Street, Wall Street - Financial District, New York City, NY 10038, United States of America – Show map
|Double Room with Two Double Beds - Disability Access/hearing Accessible|
|King Room - Disability Access/Hearing Accessible|
|King Room - Disability Access Roll in Shower|
|King Room - Disability Access|
|Executive King Room|
|King Room with Balcony|
|Double Room with Two Double Beds||
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269 verified reviews
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Holiday Inn Wall Street's staff speaks: English
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Food & Drink
WiFi is available in all areas and is free of charge.
Wired internet is available in the hotel rooms and is free of charge.
Public parking is available on site (reservation is not needed) and costs USD 35 per day.
Room Service, 24-Hour Front Desk, Tour Desk, Baggage Storage, Concierge Service, Laundry, Dry Cleaning, Business Center, Fax/Photocopying
Newspapers, Safe, Non-smoking Rooms, Facilities for Disabled Guests, Elevator, Heating, All Spaces Non-Smoking (public and private)
From 3:00 PM
Until 12:00 PM
Children and Extra Beds
All children are welcome.
Up to three children under 18 years stay free of charge when using existing beds.
There is no capacity for cribs in the room.
Pets are not allowed.
Cards accepted at this property
Hover over the cards for more info.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Based on 269 reviews
Value for money
Show reviews from:
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can get another 5 start in that much money.
The staff especially the front desk staff, was extremely helpful. The ambiance great and the location, being near to the subway made accessibility to other areas convenient.
The room was small, but I suppose, given that it was in New York, it should have been expected.
Good value for the money but lobby and interiors very basic.
Loud, annoying music played constantly in lobby and, for some reason, in the street outside front door.
I liked the fact that the building is closer to many areas of interest and the noise level around it is acceptable.
On a Christmas day they never cleaned our rooms because they were saying their staff members are on a holiday. They never changed bedding since I arrived. They do not clean the rooms properly. I'd never advise anyone to use that hotel, it is trashy
Quiet, clean and a very comfortable bed for a lot less money than I thought possible in Lower Manhattan.
We got the wheelchair accessible room, which meant water splashed over us and the floor when we used the sink.
The size. Not big enough for families. Not as big as an average hotel
The location is great, within walking distance of WTC, Ground Zero, ferry to Liberty Island, and subway for uptown travel. Above all else, the front desk staff and on duty manager were exceptional. Many thanks to them.
The hotel did not reach any of our expectations. The rooms were small and cramped and not advertised on Booking.com I found I did not get what I saw on the pictures. We had booked an Executive Superior room and that room was lower than a standard room. Had to move out and look for another hotel as this one was very uncomfortable and way below my expectations.
Lots of Hot Water! Quietness, very restful. Nice young woman, Lila, I believe was her name, at the bar. Close to everything.
One of our two rooms was not ready even at 4, and the listed check in time is at 3. It was, fortunately, only about 15 minutes later that we could get into it.
First room i got smelled like wet dog. They came and cleaned with chemicals but it was too much smell for me in the air. However, the changed my room and upgraded me.
Large rooms for the location and price Efficient elevators Helpful staff
Noisy aircondition/heater that I could not turn off
I was surprised by the price, they charged me more than what I saw and booked before through booking by more than 100$ !!
Location was excellent. Staff was very good. Room very clean. Nice comfortable bed.
Water pressure was very weak. Nice if a simple breakfast was included in the price.
The Head cleaning lady was so Sweet! The only one who was hospitable. .
The front desk Staff sucked. The white woman was rude and disorganized. She didn't understand customer service. I waited nearly an hour to check-in while the other guy at the front desk open and closed the main door for people. I was just completely disrespected by the staff! Won't stay there again!!!!!! Ever!!!!!!
Great location great staff.
The hotel doesn't have parking.
Proximity to 9/11 memorial Courteousness of staff Cleanliness
Bathroom very tight ( understandable because of real estate at a premium in Manhattan) but sink orientation very awkward with handles on side. Tough to use
Size of the room Cleaniliness
Value for money Attitude of the waitress @ the breakfast diner. Was allowed $20 per morning on breakfast and when I tried to order side dishes to fully use the $20, she said that could not be possible.
I booked the hotel based on the fact that breakfast was included on the website but after i booked it it turned out it wasn't. So i was very disappointed and could not change my booking. So be careful with the green line that says breakfast included.
staff was great
room was tiny--restaurant was small with limited menue
Great location Very friendly staff Lots of food option 3 minute walk to the NYSE
Thought the bed was uncomfortable Noisy, but that's to be expected
The proximity of the hotel to the 9x11 memorial (just a couple of blocks away) was a real positive. There were two staff like Stella in the front deak and Julia in the restaurant who impressed us with their ability to at least hear our requirements and responded adequately.
We were two co-travellers staying in separate rooms. During Check in there was little bit of anxious moments which could have been avoided had the front desk staff been considerate and sympathetic. The limits in our cards were blocked at some other hotel so we could not offer any single card to block the amount but we did offer two cards and also cash for blocking the probable expenses at the hotel but the hotel staff refused to accept it. The facilities were poor as for things like tea bags and wheat breads the hotel and restaurant staff did not hesitate to tell us that they were out of stock. Cannot believe this in a Holiday Inn Hotel. At the time of check out the front desk staff refused to give us a bill for stay, they said that would be sent by booking.com, but later better sense prevailed and then it gave us the bill. HI rewards club is another area that prople should be aware of. They opened another account while my previous stay at HI and the points there have not been included
The courteous, kind employees were five star in quality. We also felt very safe staying there. Rooms are small, but HEY we're in NYC. A plus for rooms is the quiet!
The restaurant did not look too inviting, but we didn't eat there, so we really don't know about the total experience.
Property was within walking distance of my office.
Property is located on a side street and difficult to locate. When you enter, it is a very small reception desk. My room was located next to the elevator but it was not disruptive. The room was very awkward and did not have soap in the bathroom. Beds were very hard.
Cheap Near to Subway (fulton st)
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